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    Tractor Supply

    3.3 (4 reviews)
    Open 8:00 am - 9:00 pm
    Updated a few days ago

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    Lowe's Home Improvement

    Lowe's Home Improvement

    (35 reviews)

    This review is only based on the appliance section and customer service for Lowe's hardware. I…read morerecently purchased a refrigerator and a dishwasher on a Black Friday sale. They had a great price for these items that I explained about. The store was clean organized. The sales associate in the appliance center was named Scott he helped us with the purchase of the items that we bought. He asked us if we wanted to get an extended warranty and I told him no thank you but he wanted to know why not. I explained to him I did not want one. When purchasing our dishwasher we had the option of getting a pocket door one or a choice of handles we told him we would like the pocket door one. Our delivery came fairly fast only in 2 days it took to come when receiving the items the refrigerator was just fine but the dishwasher was not the correct style it had a handle on it that we did not ask for. The driver was nice and called customer service to see what could be done they redirected us to the actual store where we bought it from and we got the sales associate Scott that sold us the items he claims that we never told him what style we wanted but that was not true we had other people with us that day that could confirm what we said again he was very concerned for us to purchase an extended warranty and probably did not focus on what the customer was actually purchasing. We did take the item instead of refusing it and was told to contact the manager the next day since our delivery came on a Sunday. The next day we called the store manager and he said he was going to rectify the situation by taking 10% off the dishwasher ok that would work I guess so we settled for it we waited a week but there was no 10% refund to our credit card we contacted customer service and waited for over an hour to speak to a representative they gave us a case number and said that the store manager would call us the next day which did not happen another week went by and we decided to go down to the store. We spoke to one of the appliance supervisors Travis and he rectified the situation instantly. He was the only one that seemed to care about the customer not the sale we have been shopping at Lowe's for years and it used to be our hardware store of choice . It seems to be that the customer care has declined rapidly and that is a shame.

    unfortunately lowe's are supplying china made products and…read morechoosing profit over america!. purchased 2 american flags that were made in china for memorial day holiday celebration! so sad, it rained during our celebration and the flag colors were destroyed! american colors on flags should be purchased in america and should never made overseas! sickening !!!!!!!!!!! i hope lowe's policies change and support america!

    Tractor Supply - hardware - Updated May 2026

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