Very disappointed when I was there this weekend. First…read moreexperience was great but last 2 not so much. There were no extra towels and when we left even after blow drying my dog was still quite wet. There were hardly any brushes and the ones that were supposedly clean had dog hair still in it...not sure how they ended up in the clean area. Seemed like they had plenty of help...just didn't try to keep up/clean up.

Hi on Sunday August…read more2 I went into the store on the west end to talk to Ellie the owner about my complaint. she said to me get out I'm calling the police and I'm going to mace you . I'm a 60 year old women I wanted to talk to her age 38 about a complaint and she went off the deep end. I would advise not to complain to Ellie she may mace you or who knows what else. stay out of her stores

This is the store I go to when I've messed up my Chewy autoships. They carry Taste of the Wild…read moreAncient Grains which I'm a big fan on. Also used them to try out a different cat food because I didn't want to try a big bag. They don't have rows and rows of dog foods but what they do have is good brands. All and all I do like that they are in town. I have no idea how good the grooming dept is since I have a great groomer elsewhere. I don't get a good feeling about it when walking by but who knows if that is normal.

I have been waiting for my 2 dogs to get groomed - it has been over 4 hours - they went in for…read morebasic grooming. I have never had to wait this long before - but I have never been to this petco before either. The young lady was nice enough but Waiting 4 hours is not good. If i lived here I probably would not use this location again.

Read some of time negative reviews and was amazed. I've been coming to her for years, have only…read moresmall dogs, and have always had the best customer service. Staff have gone over food options, fitted harnesses to my dogs, pondered toy options for a blind dog, etc.

I want to clarify that Dee-O-Gee's version of the timeline is simply not accurate. We live less…read morethan five minutes from the groomer, and there is absolutely no way it took us more than 15 minutes to return with the required paperwork. In fact, we were back in approximately 10 minutes. More importantly, before we left, the staff specifically assured us that if we returned with the paperwork, our dog would be groomed. We immediately did exactly what we were asked to do and returned with the paperwork well within the timeframe we were given. We relied on what your staff told us, followed the instructions, and made every effort to comply. To then be told that our dog could not be groomed because of the timeline is extremely frustrating and does not match what actually happened. We expect a business to stand behind what its employees tell customers. If the policy or timeframe was different, that should have been clearly explained to us from the beginning rather than after we had done exactly what we were instructed to do.

We've been coming here and to the Heights moccasin for years and I don't believe we've ever Ever…read morehad a problem. The prices are a bit higher than you can find other places and petco ( opening this year right next door!!) Had a better selection on most dog items However if you want to walk in and walk out with what you need for your pets there is a very good chance it will happen here. The store is always clean and stocked and the employees always friendly and helpful We love this petsmart

been there twice the first time I bought five fish they sold me a sick fish killed every fish in my…read moretank the second time I went and bought four fish three were supposed to be female 1male they sold me two males and two females all they will do is say I'm sorry don't waste your time or money on a place that can't even tell the difference between the sexes of their own fish

SOME of the staff is quite rude because me and my sister were just looking at this bunny for a…read morewhile because I have a rabbit of my own and I was interested to buy one and this one lady kept staring at us like glaring so we walked away from the rabbit for a while and the lady kept glaring so we got uncomfortable and left because who wants someone to stare at them when their trying to shop?

Wintu exotic pets to get some shrimp while discovered their shrimp have worms and their tank and…read moretheir reply to oh, we'll just put betas in there and the betas will eat them all. I inquired about a couple of baby shrimp and asked them what the price would be because they were babies. I mean, they were like, yeah. A little bigger than a speck of sand and I asked the manager is a full price for the baby shrimp. Or you know what's the cost for the babyship? It'd be full price, but it's a baby. Well, we just don't, I just they're fast and I just don't want to catch it. So yeah, it'll be a full price. They're not very friendly. They're kind of rude. I would not recommend going there to buy your shrimp. And these are the as they call fancy shrimp, they are neocardenia, shrimp. And if you're looking to get shrimp, I would go to treasure aquariums on grand or Petco on king for your shrimp, I would not recommend going there. And i'm giving them a one when I really want to give them a 04 their customer service

As someone who has supported Yellowstone Valley Animal Shelter (YVAS) for decades, I've had a…read morefront-row seat to their incredible growth and transformation. While some older reviews reflect a time when the shelter was under different leadership and struggling with management and outdated practices, the YVAS of today is an entirely different organization--one that the Billings community should be proud to have. YVAS has evolved into a professional, compassionate, and highly efficient operation. Their length of stay for animals is impressively short--far below the national average--which speaks volumes about their dedication to finding loving homes quickly and responsibly. This is not a shelter that warehouses animals or euthanizes for space; this is a shelter that works for every single life. What's even more remarkable is that they do all of this with very little funding from city and county contracts, yet they operate a million-dollar-plus organization with integrity, transparency, and heart. Most of the leadership team has been there for nearly a decade (or longer!) and many of them hold nationally recognized certifications in animal care and shelter management. Their experience shows--in the way they care for the animals, train their staff, and educate the public. If you've read negative reviews from the past or from individuals who may not fully understand how shelters operate, I encourage you to take a second look. YVAS is not only one of the best-run shelters in Montana, but I would argue they're one of the best in the region. Their commitment to animal welfare is unmatched, and the lives they've saved over the years tell the real story.

My experience with YVAS over the past 10 years has been very positive. I believe they are a caring…read moreorganization who is doing a tough job. I adopted a 6 month old puppy 10 years ago who I still adore to this day. I was pleased with their commitment to placing homeless pets into loving, able homes. I'm at YVAS several times a year making donations. Their staff is friendly despite their busy jobs.

My dogs absolutely love the treats from this shop! The peanut butter cookies are always the first…read moreto disappear, and they go crazy for the bacon and cheddar biscuits too. I love knowing they're getting treats made with quality ingredients, and it's clear from all the tail wags that they approve. We'll definitely be back for more!

Okay, it's not a pet store where you can buy a pet, but it is a pet store that can sell you some…read moregourmet style treats for your furry best friend. And around the holidays (or anytime really) who doesn't want to spoil their dog friends who stick with them in social distancing purgatory. I mean, dogs are probably the only friends who don't care what you look like on a zoom call and won't make fun of you for it, and will like you whether you're at your worst or your best and probably couldn't tell the difference anyway. Reward them for their constancy. Fresh ingredients, no preservatives, and a toy or two go a long way to showing your furry friend how much you appreciate them. Doggie Style is a locally owned business, so that's even more of a reason to make a trip to the mall to show your support.

Jack your service today was amazing! You're so helpful and you know all about the product we were…read moreshopping for! My son is gonna love his mini bike! Thanks for making shopping a breeze!

I always find what I need here, workers are easy to find and if I need help they go above and…read morebeyond to get me what I need. The variety of animal products is extensive and consistent and moderately priced. The hours are helpful for my schedule and the curbside pickup is always accurate and ready quickly!

What a cute little pet shop with a fun name that is a play on the historical adventures of…read moreexplorers Lewis and Clark! You can find most any pet product for your fur baby's needs here at this pet store. I was most impressed that they carried plenty of cold weather pet gear and pet goggles, too! You'll find- *Pet food *Leashes, collars and harnesses *Pet bandanas and pet apparel *Snacks, chew sticks and more *Pet services - micro chipping and more *Toys

Very nice, cute and well stocked pet store. They even carry our dogs brand of food and are willing…read moreto order a different flavor if they don't have it. The owner/staff was extremely helpful.