I'm hoping that that $60 sale was worth a long time regular customer because when my granddaughter…read morecame in asking for a replacement cartridge, $9.99, for a fish tank filter that you sold them and they're very specific about that and you sell them a whole new filter system$49.00, because grandma wasn't there to give you an itemized detail of what she needed it's ridiculous. And when my granddaughter goes back with the name brand and the words, replacement cartridge sized medium, to give you you still want to argue with her and sell her a large overpriced bunch of garbage sized large at $15+ that you know will not fit the 20 gallon tank YOU sold her! And to add insult to injury can't get my money back! Store credit only! I needed a $9.99 pack of replacement filter cartridges! Cost me over $65.00 in extra junk I didn't need at that time! Good thing I wasn't someone on an extremely limited income because if I was your staff members arrogance towards my granddaughter and your shitty return policy could have been the difference between buying my husbands medicines and your policy! You just pushed this customer out the door permanently! I will not be back!

The service was okay at first when we walked in but then they made us buy 80 in stuff that the said…read more"the pet will need or it will die" start googling it take the stuff in to return it and they only gave us store credit. Plus the place was very grimey and smelly

Very sweet staff knowledgeable and they have a great selection for my pets and if they don't have…read moreit they will get it

I was very pleased! The cashier was very nice and he helped me find the perfect fish and…read morenecessities for my fish tank! The place felt clean! I have told all my friends to go there for their pet needs! Would definitely recommend! Just FYI, they don't sell dogs and cats, but they do sell stuff for dogs and cats.

First time going here and loved my experience! Had some great things. The lady working was super…read morenice and I got two to see two orange cats so it was great! I have returned here as the prices were great and it's nice to shop local! plus i saw the orange cat again who wanted some love in the cat food aisle. absolutely recommend

I used the dog washing area. It was a lot easier on my back than the bathtub. It was easy to make…read morean appointment.

Friendly staff, clean shop, and plenty of cute accessories for pets. I always end up buying more…read morethan I planned because everything looks adorable. Prices are fair, and my cat's new bed is her favorite spot now.

Baylie did an excellent job with my first-time to the groomer, very matted farm dog. We weren't…read moresure her double coat could be saved, but they worked their magic and maintained the long coat. Molly came out looking beautiful, relaxed like a whole day at the spa, and smelling clean. The crew was very responsive on Facebook, and I felt they took good care of Molly and me. I am so pleased. I wish I would have taken before and after pics.

The rabbit in the photo is my rabbit From Dorothy's pet shop I love going to the pet shop because…read moreit's clean and everyone is happy . anyone and everyone is welcome with open arms and she is truly an amazing person. if you have a concern of some sort or just even a simple question all you have to do is ask . she is always of assistance to anyone I've been there multiple times just to get treats for my rabbit and I've had so many questions she is very helpful. I will recommend the store to anyone if you're looking to buy an animal this is the place you need to go . even if you're just looking for food for him she has it she has it all again this is truly an amazing pet store.

I absolutely love anything natural and non-gmo when it comes to both my dogs food and my own food…read more Until I found this hidden gem I was driving all the way to Lawrence... gas is not cheap fyi. Thank you for this amazing business.

From the owner: Natural artisan dog treats, chicken jerky & quality pet products. Our cat-topia™ kitty condos are…read morethe cat's meow. A passion for pooches & crazy for kitties! All items made in Topeka, KS.

Most helpful fish store in town. All the employees that have helped me are knowledgeable and have…read moreeducated me over the years to be the best fish keeper I can be. There is a reason Zach has been in the business for 20+ years.

I collect tarantulas and they always have a large selection of T's ranging from new world beginner…read morespecies to old world species for the more experienced keeper. Every T I've purchased from them was healthy and thriving. I'm not a reptile person, but they always seem to have a large selection of reptiles. I've seen many young snakes and lizards every time I've been to the store. Another very important thing for me personally, is a large selection of high quality enclosures and accessories including substrate, cork bark pieces, cork bark hides, water dishes, foliage, lighting and heating elements for enclosures, feeder insects, and food. The fish section is also beautiful. For a small store, it is great and is probably the best exotic pet store in the area.