First time going here and loved my experience! Had some great things. The lady working was super…read morenice and I got two to see two orange cats so it was great! I have returned here as the prices were great and it's nice to shop local! plus i saw the orange cat again who wanted some love in the cat food aisle. absolutely recommend

I used the dog washing area. It was a lot easier on my back than the bathtub. It was easy to make…read morean appointment.

Great customer service great care for my baby Sophie Renae i never have to worry about herread more

I believe the staff here truly cares about animals and helping within the community. I have seen…read moretheir facility and it is clean. The animals have appropriate accommodations and I recently was interested in adopting a cat or two and was able to meet several. Wish I could take them all. They also work with the Lawrence Humane Society which is another great place. I encourage the public to consider making online donations to help this place as they run on public funding. As a former volunteer and having worked in the animal care field for over 17 years, these jobs are hard work. Being able to provide vet care, food, bedding, etc for many animals in need isn't easy. The staff I dealt with in their adoption center were wonderful. Come here to find your next fur-ever friend.

Not a Positive Grooming Experience I was very displeased…read moreand will not go back. My appointment was at 8:00 and the groomer had not arrived for the appointment. I had to talk to the helper. So, what I conveyed to her was not shared with the groomer properly, Let's call the groomer V. V rushed in late while saying she had to take a phone call, so she did not acknowledge me. The helper put the lead around my 60 pound dog who was reluctant to leave me. When I looked up, she was literally dragging my dog across the floor by her neck. V did put a stop to that after I voiced that my dog could be hurt​. I had chosen the length to be between the second and third swatch for length, but more toward the third. My small dog was given what I can only imagine was not either because her skin was showing through. When I got my dog home, she was so miserable with scratching and biting and itching. I finally had to go buy oatmeal and coconut oil to bathe her in an oatmeal bath and soothe her skin further with the oil. The manager called me after I pointed out my experience. We had a nice conversation about having this be a learning experience and bringing these points up at their next meeting. Then V called. No matter what I said, she had a come back that placed blame on me, my dog, or some product that was used. I gave up trying to have a mutually beneficial conversation. I will never go back. I suggest you find a different grooming salon for your dogs. Pertinent points: Late to work Phone call more important than customer and her dogs Dragged 60 pound dog by her neck across the floor with a lead Information not correctly transferred from helper to groomer Groomer contacted me, but put the blame on me, my dog, the shampoo, but never acknowledged her part in the sad results

I took my golden doodle to get groomed and my husband and I stayed the whole 2 hours outside until…read moreshe was done and when we got her back, we immediately noticed something was off with her. When we got home she was moaning and groaning all night all and was not able to sleep. In he morning she couldn't even hit down properly and she kept yelping super loudly. I immediately took to her the 24 hour vet and told me that who ever groomed her pulled and over extended her tail to the point where it became inflamed. They had to do blood work and X-rays, it was very stressful on my dog. I emailed petsmart to let them know and I even spoke with them on the phone and they completely ignored me. So I will be filing a report higher. There should be no reason why I have to pay $600 for a visit that was caused by a groomer. I will not state the name groomer but I DO NOT RECOMMEND BRINGING YOUR DOG HERE!

We adopted a very sweet Siberian and she is doing great. They provided documentation of her…read moresurgery for an umbilical hernia and when we took her to the vet, they said she looked great. The assisted us meeting her by bringing her to Beatrice and she is adjusting well with her new "siblings". They provided all the paperwork and she was microchipped, registration was simple from the paperwork provided.

The Soggy Dog is dedicated solely to serving dogs. Grooming is often offered by vets and sometimes…read moreeven kennels, but I've not seen such a pleasant environment for pets. The store is bright, friendly, and immaculately clean. There's a picture window into the grooming area, where you can watch groomers pampering dogs in specialized baths. There's nothing kennel-like about the Soggy Dog Salon. Today, I accompanied my grandmother, picking up her lapdog after a four-hour engagement. I saw three other small dogs emerge from their grooming, happy and energetic. As we left, Diane, the co-owner, greeted my grandmother and her dog by name. My grandmother's little lhasa apso was trimmed, happy, and wearing a cute neck scarf. (These scarves are a trademark of the Soggy Dog Salon--take a look at the photos on the site to see what I mean. http://soggydogsalon.com/ These scarves vary by season and holiday, with special scarves for Halloween, Christmas, etc.) What a delightful business! I appreciate how they encourage their clients to adopt pets from the animal shelter. I'm amazed that Salina is large enough to support such a place. If I had a small dog, I would certainly schedule appointments here. Incidentally, appointments are recommended. They and well worth the cost, considering that regular visits every 8 weeks might amount to only $5 a week.

It's always difficult leaving your fur babies when you go on vacation, but when you find a place…read morethat loves your pets and that your pets enjoy going to you are able to relax and enjoy a vacation without the worry. The owner and staff at Soggy Dog Salon and Suites are wonderful and caring. Everything you would want from a pet boarding facility. I highly recommend Soggy Dog Salon and Suites in Salina, Kansas!

Their animals are sometimes not in the best health, however, we adopted a pair of gerbils and they…read moreare wonderful. They're not the most knowledgeable and i don't especially like the way they keep their puppies locked up in very small cages. However, If i was going to adopt an animal, I'd get one from here before one of the large pet store chains.

Great customer service amber was so awesome so I forgot my baby dog food and they only keep recipts…read morefor two weeks and my last purchase did not have the dog food so a amber walked to the back with me and she talked me through the process and I was able to remember she also showed me a picture and that is what made my mind figure it out awesome customer service and staff

Genuinely dislike coming here but it's the only one in town. They will never thank you for giving a…read moredonation. They will never thank you for shopping there. Most of the people at this location are not friendly especially the older man with glasses who I know is a manager. I just kinda feel like maybe I just need to start buying all my pet stuff online through Chewy.