I have a 1 year old Bernedoodle. I picked him up when he was about 5.5 months old and went home to…read moreCalifornia for the holidays. I had scheduled a mobile grooming service and I had given the groomer instructions which he completely disregarded and I was so upset when I saw my dog. I have not let anyone groom him ever since. I usually do it myself, although I have no professional training but it's better than what I paid for. I received a notification for a discounted grooming with a new groomer, Ruben. I decided to come, we met and dropped off Charlie. I showed him exactly what I didn't want and he took the time to get Charlie properly groomed. I'm so happy that I will make sure and feel confident to bring Charlie back. Highly recommend

I had my good cavapoo dog groomed today. She gets groomed every 6 to 8 weeks and I had started…read moreusing Mutts & Co since we moved recently.. Today I had a differentGroomer there,Ruben, who charged an extra $30 saying she was matted. I have never had a Groomer say that or add any additional fees to the already hundred dollar expense. He didn't disclose this prior to her grooming, and.when I picked her up he had added the additional charge. I would not go to that Groomer again. They just add extra expenses. A Hundred dollars is enough to pay to have your dog groomed every 6 to 8 weeks. In addition, if there was a problem with her matting, it should've been addressed prior to my arrival and it should've been agreed upon as an additional fee.

I enjoy shopping at William Sonoma. First I worked with Ashley buying a combination microwave, air…read morefryer and convection oven. She was so helpful and fun to talk to. The oven was huge and heavy. My husband and I appreciated Ashley bringing it out to pickup parking and loading it into our car. I used the oven and hated it. The store made the return easy. I called to let them know I was returning the oven, and Janice told me to call from the pickup area. Craig was down a few minutes after I got there to unload the oven, and he was very nice too. When I went into the store with my receipt to get the refund, Beth asked me why I disliked the combination oven and showed me a stand-alone air fryer that would be a better fit for me. Beth showed me the one she used at home and was able to teach me how to use it, which I appreciated.

I ordered a Shun Knife set 01/29/2022 - promised a delivery date of 03/05/2022 by instore employee…read moreand via email. It had since been pushed to backorder and the delivery Date has moved over 4 times! It is approaching the last known expected delivery date and I havnt received an update so I decide to call in to confirm that it didn't get pushed back again and just not communicated to me(the customer). Turns out, it did get pushed back and uncommunicated- when? 09/2022 is the "new expected delivery date" with no guarantee it will be filled then ofcourse. I repeated to the representative the date provided to me as I didn't think I understood her correctly seeing how it was so far out in the future - she responds "yup, I can always cancel it. Want me to do that instead?" Is this seriously how you do business? Leave a customer hanging on a 1.3k order that got pushed back 4+ times and then the only recommendation at that point to just get it over with is to suggest canceling it with a tone of being fed up with their job? This order cost 1.3k and I understand alot of companies are having manufacturing issues but my experience here is nothing more than pure neglect to be transparent with the customer from the start of the process. There is NO way a delivery date was given to me of 03/05/2022 and it's been pushed back to 09/2022..It was never expected to make it here that soon at all. Just trying to make a sale. Worst retail experience I have had in a long time and they still refuse to address the customer in a manner appropriate to the situation, which should be apologetic and providing additional details on the process they are in front of as a company and being honest right out the gate. Not indefinitely pushing an order back month after month just to hang on to a sale when the customer could have been serviced with an item in stock in-store or shopped somewhere else. It's selfish of the corporation and sales team to keep such details from a paying customer. If there were issues with manufacturing and logistics then that should have been discussed up front and maybe the pressures of every customer involved as well as your manufacturing/logistics team could have avoided headaches and also limited backorders which now date out to the end of the year. If throughput was an issue then maybe limit or pause orders once known so they can catch up. Not allow customers to order an item thats not backordered and then move them to backorder 2 days prior to the delivery date and tell then you can cancel it after they have received 4 emails of the date moving back 3 weeks at a time with no guarantee or detailed update on what exactly is happening Terrible service and until they make this right I will continue to advise against shopping at this place because if they don't have it in stock, you could be waiting over 9-12 months for your order to be filled, they will promise you a much closer date though and just leave you hanging waiting on it until they decide to email you a new date once it gets close to the initial delivery date, then recycle that exact process until you get as frustrated as I am and immediately offer to cancel it after you've waited for months without acknowledging fault for failures on their backend not disclosed to the customer up front when purchase was made nor even after the 5th times it's been pushed back..just a "I can cancel it for you right now, want me to do that?" Just disgusting.

Great quick service and knowledgeable staff. They will help with all your dog containment needs.read more

Excellent service. Friendly and responsive. Very easy to get ahold of them to troubleshoot, even…read moreafter many years after install...

I grab my feeder rats from Mr. Terry, he's a great older gentleman running the store pretty much on…read morehis own who's been in the reptile scene for longer than I've been alive. Any information you need he knows. He also has some awesome snakes and other animals inside even a few endangered species. Not all for sale but they're super awesome to go in and check out. Stop in show Mr. Terry some love grab your feeder rats or pick up a new animal!

Owner is very awesome and they have a lot of selection! He offers lots of intel and information on…read moreanything you may need. He also will let you hold mostly anything that isn't crazy and the place is very organized and clean! Would highly recommend!

The only place I would go to get my dog groomed. Stay-N-play provides great service and is always…read morepatient with my 96lb beastie. I have a very rambunctious dog and he requires a nice handler to groom him, he gets this at Stay-N-Play. Right off Highway 23 and close to town, they Remind easy to get to. I drive from out of town to make sure my dog gets groomed here. They always work with my tight schedule to get my pet in. Thank you for the excellent service!

We take our furbabies Cuddles (Lhasa Apso) and Bubbles (Boston Terrier) to Stay-N-Play Kennels for…read morea spa day every couple of months. They both enjoy getting a bath, nails clipped, ears cleaned as well as the ever popular anal squeeze! Cuddles also gets her hair trimmed and always comes home beautiful and they both feel fabulous! We highly recommend Stay-N-Play for your furbabies spa day also!

Nice people and a good selection. As far as the service department goes, one word that comes to…read moremind is SLOW. It seems they do not stock any parts so if you bring your zero turn in for service/repair it takes 3-4 days to get parts in. I dropped my zero turn that I bought there to have the deck belt replaced and it's been almost two weeks and it's still not done yet. Very hard to believe they don't even stock mower deck belts. My grass is over a foot tall now waiting on them. This will be the last time I take it in there for service of any kind.

Evolution Ag is class act. They offer mobile technician services, as well as pickup & drop off for…read morea fee if needed. Our skid steer broke down in the middle of a project so we needed it back up & running quickly. They delivered! John was very helpful in scheduling us & keeping us updated as they had to order parts. Ben, our mobile technician, went above & beyond. He took time to answer all of our questions & was so knowledgeable. He even told us to feel free & call him with any questions after the repair was finished. Ben & John's professionalism, open communication & ability to get the job done so quickly for us will be the reason we call Evolution Ag the next time we need a repair. We highly recommend them!

The birthday decorations I bought for the party were just what I wanted. Great price on the items…read moretoo. The cashier was nice as well. Convenient location!!!

Got our passport photos done here, at 8am. The girl was friendly and quick. This store is bigger…read morethen I thought, with tons of stuff, including groceries. :)