Very rude lady working there at 5:15PM on January 25th, has cost this company a long term customer, in fact two customers as my wife was also outraged by the dismissive ugly comment by this woman. I am amazed that Tractor Supply tolerates such lousy customer DISSERVICE.
I bought a black leather belt this summer as a "dress belt" wrongly I assumed it would be as good as one I bought there over 2 years ago (so did not keep the receipt). But, on maybe the 3rd time I tried to put it on it literally snapped in half. Again, I wrongly assumed that since they were still selling the same belt, they would just give me a replacement. I asked for help from a lady working the front end and it was immediately apparent I was annoying her. She glanced at the belt and said "Not our fault you broke it". "No receipt, I CAN'T HELP YOU" I tried to get her to look closely at it, and I told her I was wearing a belt I had bought there, and I didn't "BREAK IT" She just WALKED AWAY. I said OK and walked out of the store and told my wife in a very loud voice, "That was the last time I'm going in that (BEEPING) store. AND I MEANT IT.
Folks that is not how we treat people in our small town, I hope they close up and go away, I will shop at our local Ace Hardware from now on. read more