The caring and loving humans working at this facility are exquisite. They're thorough. They're…read moreendearing. They love our pets just as much as we do. I'm so thankful for all they do.

We couldn't say enough about how grateful we are for a friend referral to this place. Our boy…read moreCharlie crossed over the rainbow bridge into heaven while vacationing here and Dr. Mary Conner met us with kindness, support education and love. Debbie got my overnight voicemails and called me the minute the office opened to get us in ASAP. Maggie had a pretty rough morning as the office cat also crossed over the rainbow bridge that morning but she greeted us with kindness gathering all the information for Dr. Conner to review. Hardest day of our entire lives but we could not have done it without them! We give them our highest rating for sure! Thanks to the entire staff at Kindness Pet Hospital! You are truly special people!

Started my two chihuahuas there when we moved to Freeport from Miramar Beach in October. Nothing…read morehas ever been right. One time, I took one of them in and they said I brought the wrong dog. I showed them my phone message and they said they still needed to see the other. I told them if they had twenty minutes, I'd go home and exchange, which I did. They next appointment, they told me I wasn't on the books. Again, I showed them my phone. They said if I would wait, they'd work me in. I waited. The next visit, I forgot and never heard from them. They probably didn't even know. Now, I've been calling for several weeks and they wouldn't return my call. Finally, week before last, the receptionist did and promised to call me first thing Monday to book me an appointment for both dogs. By today, I was sufficiently worried enough about Coco to just get up and take her there. They refused me. The twit tech followed me to the parking lot to tell me they'd get me in this week, which I told him wasn't good enough. I call the receptionist the "B" word and the twit told me I was fired as a patient. As if I'd ever go back! TERRIBLE EXCUSE FOR A VET!!!

We really like the vet here. Can be difficult to schedule but we got her teeth cleaning on the…read morebooks so hoping for the best!

I'm thankful to have a vet nearby who are kind to dog. All the staff are special. Dr. Richardson is…read morevery knowledgeable.

We're here for a few months and had to get our dog in for an appointment and Barry Veterinary…read moreHospital was very good. Everyone was so friendly and took very good care of our dog. Would definitely recommend them as a vet with your fur babies.

Alaqua is a phenomenal organization to asp from. We went there to look for a new furry family…read moremember and found two to adopt. The animals were well cared for. When we saw two dogs to look at, the staff let us spend so much time with them. We quickly decided to adopt two huskies and the process was very thorough but efficient. We left very impressed with the Rescue and Refuge. Their mission is such a great idea. I highly recommend adopting your next pet from Alaqua. My family sure will.

This is a story between us and Lizzie We are not take the…read moredog home You can keep the dog for somebody else you're or your facilities feel comfortable with My wife and my daughter drive there 38 minutes and you giving us a hard time to verify us how to treat a dog If it complicated like that you should tell us on the phone to work it out before we are coming .. Do not wasting peoples time like that !!!! Meanwhile when i do application before you're already check it and call us coming to pick it up

I called today with a simple issue for my puppy after calling five or six other local . Those vets…read moreoffered help because I'm not a local patient. When I called 30 a vet, they cared about my puppy and gave me advice on where to find the prescription that my regular vet Prescribed. I was very appreciative of their care.

I took my Pomeranian puppy, Grizz, to 30A Vet last year, and unfortunately both visits were…read moreextremely overwhelming and left me feeling very uncomfortable with the care experience. At our first visit, multiple staff members immediately took him out of my arms without asking. I understand that puppies attract attention, but Grizz was very shy, visibly nervous, and shaking. I repeatedly explained that he needed calm, gentle handling, yet it felt like my concerns were not taken seriously. Staff continued to crowd around him and speak in a loud, excited manner, which only heightened his anxiety. As his owner, it was upsetting to feel like I had to stay on guard rather than feel supported. There was also confusion around vaccines. I had clearly communicated that we were there for one specific puppy vaccine and that we preferred a minimal approach. Instead, I felt pressured into discussing additional vaccines and services we were not comfortable pursuing at that time. I fully respect that a veterinarian's role includes education, but I did not feel that my decisions were being respected. We returned for a second visit to receive the vaccine we had discussed, and that experience confirmed that this clinic was not the right fit for us. Once again, I felt pressured about additional services, including Bordetella, fecal testing, and deworming, even after explaining that I wanted to take time to research and make informed decisions. At one point, when I declined deworming for the time being, it was suggested that finances might be the reason. That comment felt inappropriate and frankly insulting, as my concern was solely about making the best health decision for my puppy. During the appointment, canned spray cheese (Easy Cheese) was used on a lick mat as a distraction treat. I found this disappointing and was not comfortable with my puppy consuming it. I am very intentional about what I feed my dogs and prefer to stick to ingredients I trust. When I declined, I felt as though my choice was viewed as unreasonable, which added to my discomfort. The vaccine experience itself was also stressful. My puppy was scared, wiggling, and clearly distressed. The first attempt completely missed him and had to be redone. While holding him very firmly to her chest, the vet tech said in a sarcastic tone, "oh you're being so dramatic, you're fine." He yelped loudly, and it was extremely difficult to watch. Additionally, I had to correct the technician multiple times regarding Grizz being male, which further contributed to my concern that the visit lacked attentiveness and personalization. After the appointment, I was given materials about deworming, which I was open to reviewing. However, the overall tone of the conversation felt more fear-based than educational. I left feeling shaken, overwhelmed, and confident that this was not the type of veterinary environment I wanted for my dog. Overall, I did not feel respected as a pet owner, and I did not feel that my puppy's nervous temperament was handled with the calm, thoughtful approach he needed. We ultimately decided not to continue care there, and I would not recommend this clinic based on our experience.

Dr. Sherri is, in my opinion, one of the most experienced and knowledgeable veterinarians in…read moreNorthwest Florida. I started seeing her well over 25 years ago. What truly sets her apart is how passionate she is and that she genuinely cares about every animal she treats. She has been caring for my three dogs, all of whom have sensitive medical needs, including hemorrhagic gastroenteritis and one with a heart murmur that we are currently managing medically. Dr. Sherri always takes the time to thoroughly explain what's going on, what to watch for, and what the next steps should be. You leave feeling informed and confident in your pet's care. The facility itself is always immaculate. The grooming services are excellent, and Michelle, the groomer, is especially tenderhearted and patient with the animals. It's clear that the entire team treats pets as if they were their own.

Love this vet office. They know each of my pets & take time with them to take care of all of their…read morehealthcare needs!

I have nothing but positive experiences here and will post a pic after Leo's next grooming! Thank…read moreyou for everything y'all do for us!

DO NOT TRUST THEIR GROOMERS!! I took my dog there 2 weeks ago. We have used them for 6 years. SIX…read moreYEARS. When I got my dog back she was all cut up, her ears weren't trimmed and she had been gashed on her side! I went in with pictures and spoke to the owner WHO DIDN'T EVEN APOLOGIZE!! He tried to show me his tools and say that couldn't have happened, but IT DID. No apology, no responsibility taken. My dog is scheduled for a vet appointment bc it's all so bad! I went to another groomer in town and they were appalled at my pics an at what yuppy puppy did.

Grooming After 3 hours I called to see how much longer it would be and they could not tell me,…read moreissues is they should have let me know when I drop my dog off if there was an issue and they did not. When they knew there was an issue they should have called me but then again, they did not. Then they charged me for the unfished grooming job. Please if you care about your dog well-being do not take them to this place!!!!!!!!!!!!!!!!

My dogs Reese and Fella have been going to Wagz since 2019. This last visit was terrible…read more I called 4wks ahead of time to schedule an appointment for a 5 day stay. When I dropped them off they wanted me to buy some flea medicine and told me I couldn't let them stay unless I did. I tried to tell the employee that my dogs take a 3 month pill. We went back and forth until she let me go so I could catch my flight. When I picked them up the owner never said sorry for the miscommunication. I can't wait when Freeport has boarding options for my dogs. Its sad when you do business with someone for 6yrs and they drop you like your nothing.

I have used Paws about 5 times over the last year to watch my two fur kids (cats), Tuna and Little…read moreBear. For short trips (1 - 2.5 days), I think 1x per day visit is fine. For 3+ days, 2x per day visit seems more appropriate so the kids do not get too lonely (they love people). A few trips were unplanned so my requests were last minute and Keri (owner) was always very accommodating. It's hard to take trips with fur kids, but it makes me feel so much better knowing they are looking after them. I love the emails describing the visit (and sometimes photos too!). The kids always seem calm, happy, and well-fed when I return. I just received an email that Paws is expanding and now offering overnights - which I may take advantage of in the future!

Keri with PAWS did a wonderful job taking care of Buddy while I was out of town. We also schedule…read morewalks now and again as Buddy loves the company! I highly recommend for people living near 30A, Santa Rosa Beach, and Freeport.

have come in a few times to get treats for my dog and the staff were always respectful and…read moreknowledgeable. they have good prices and usually always have sales. definitely recommend to pet owners!

The grooming technicians cut my dog's nail too short and they didn't tell me about it, I noticed…read morethat my dog was licking his foot then I saw he is bleeding. I called this store and explained. The person who answered was a cashier and she apologized. I thought it was over. I didn't ask them to call me back but later in the day, another person called me and she didn't apologize not even once but the whole time she said the my dog wasn't bleeding at the store and that had to happen after we left the store. I tried explaining to her but she kept on interrupting and she won't let me talk. She keeps saying that she watched the video and she saw that the technician did not do anything wrong and I was frustrated because she didn't want to hear anything I said. She said I am rude and she will hung up. I said I'm not cursing at you , you can't hung up on me, and I tried explaining and she hang up on me. I was not yelling or cursing not even once. Later on I took my dog back there to show them what happened, but she was there and she didn't even trying to listen to me at all but she kicked me out. She said she is going to call the police on me. I have recorded everything. I was calm and professional. She wasn't.