We love coming here to get groomed! Mia has been coming here for years now and they always take…read moregreat care of her! We always go to Dairy Queen and get a pup cup after her appointment for a treat too.

We absolutely love it here. My dog seems so much happier since we started going here. She gets very…read moreexcited when she sees the front of the building. Great small business. I'm always very pleased with the cut my dog gets.

When I walked in, I knew my pup would be well taken care of! The place was clean and the workers…read morewere so friendly. you could tell they all loved animals. Abigayle took awesome care of our little guy and I know we'll be back. Plus, he loved the treats. It was a win!

Never! They abused our dog while boarding her. We took our dog to the vet directly from picking her…read moreup and vet confirmed it.

Terrible experience for the poor puppy. The first time around they clipped too close to his…read morescrotum, causing abrasions, which he licked and it turned into a wound and he needed medical help. I thought perhaps a mistake had happened. Gave them another chance - same thing again. This time around - specifically told them to just please not give him a haircut over his privates and they still did. Abrasions and bleeding skin again! Plus hate how they shaved him all over. Never visiting this place again.

I usually use the pet grooming services at this particular Petsense store because of…read moreconvience..when using the grooming services I have found that the groomers are very nice and accommodating, and professional, my pups always looks top notch..I will say this though, the groomers deserve way more of a salary because they stay so busy with so few groomers..I always try tip them generously! ..

Finding the right groomer is often as difficult of a task as finding a day care for a child. You…read morehave to find someone that you, as well as your pet, likes and trusts. From easy appointment scheduling to more than reasonable drop off times, the Groom Room has it all! The Groomer and owner, Gina, is incredibly passionate and competent. Her grooms make even the unruliest pets look like show dogs-- probably because she's been showing and grooming dogs for years! I can't say enough good things about this place. I recommend it to all of my friends up north and personal clients that are traveling through the area!

Took my pups there for first time and was beyond satisfied with their grooming experience. Was very…read morequaint and will def come back. Satisfied customer and fur customers.

I took Abby to The Doggie Doo Spaw for a full groom while Abby's regular groomer was on leave…read more Sherri is professional and collects all info and vaccination records to protect all her doggie clients. Sherri gave Abby the cutest haircut!!! So so cute!!! Abby's regular groomer is back at work now, but Sherri let me know that if we ever needed her again she'd be there for us. What a sweet lady

Always top notch service. Deshedding my German Shepherd is a huge task and she does it with ease…read more Also, our Aussi Mix gets his haircut and he always smells and looks fabulous. 10/10 recommend.

Everything! We won't be back! They don't follow instructions, are very unorganized and…read moreunprofessional. Our older dog had to spend over 5 hours for a really bad haircut due to their extreme lack of customer service. Absolutely unacceptable! Pics of his choppy ears and tail and coat that is not as short as requested. He has never looked like this from any groomer he has been to in 14 years.

Boarded my 3 Dogs for the 1st time here and never again. My dog was scared to go outside and staff…read moredragged her all the way 2 the door by leash choking her with a collar rather then get her harness my dogs never wear collars. she has issues with her knees have the video to prove it when they saw it all they could say is they have had multiple reports with this same person and then says but don't worry she's back in training when I was assured staff was already fully trained. My dogs slept in playroom since they always stay together, I asked if I should bring their beds and was told it was not necessary cots or pallets would be provided but if I wanted to bring something from home like a blanket or toy to have a familiar scent so I provided their blankets. One of my dogs is 15yrs old and has health issues and as I said my other dog has issues with her knees and they were forced to sleep on the concrete floor with only their blankets I brought. Also wanted to bring their huge bowl they drink out of and is enough for 3 dogs and was again told not too they had plenty of bowls. I have videos showing only one small bowl for my three babies to share was there at closing till someone came in on the weekend the next day. When I made multiple complaints finally a pail was brought in which I was told they should have had from the start. I made my complaints and was told that management would be talked to and they would mention compensation because they agreed I didn't not get the services for my dogs that I was assured I would and the incident with dragging my dog was wrong. I waited over a mth and no one ever got back to me I reached out today and was told it was not mandatory to provide cots or make pallets well why the heck didn't you say that and let me bring my fur babies beds when I asked instead of saying you would provide that and refusing their bowl. I was told no compensation and that there were two bowls in there when I have proof there was 1 and why did they bring a pail in then when I complained? Plus more than anything dragging my terrified baby. I will never board my animals there again since it's excuses and no accountability. To say you sent the same person u have had problems with before since multiple complaints about them from other people back to training after it took me showing I had the video of my fur baby being dragged. That person shouldn't even be allowed to work there if it's not just me complaining. Just terrible and I hate to have to post this but it's necessary. I will not say that no one there is good because that's not true. There are some staff that truly love the animals but unfortunately this took place and ruins it for the good ones.

My ten week old puppy jumped off the bed this morning and was crying for the first time since I…read morebrought her home. She went to walk and face planted and her front leg seemed to just give out on her. She wouldn't stand or walk on it for hours and I so I called to get her checked up, thinking it was broken. They got us right in, first appointment of the day. Long story short.... Turns out my puppy was just being a drama queen. Dr. Jenny assessed that she didn't have anything broken or damaged because my little princess was standing and walking just fine for the doctor. Dr. Jenny didn't even charge us for an office visit. Excellent customer service!!! I highly recommend them.

Dr. Jenny and her staff are amazing. She is kind and straightforward. She loves the animals and…read moretreats them with the love, kindness, and respect they deserve. Highly recommend her!

Been taking my cats here for years to get them groomed. Very friendly staff. They do a great job…read moregrooming.

Recently took my tripod Yorkie for grooming. New to area and based on online reviews decided to…read moretake her to The Animal House for grooming. She is a 10 year old who has been groomed regularly her entire life with only one incident of injury (a cut in between her paw pads). All groomers have consistently praised her for being a sweet dog and a pleasure to groom. Dropping her off found facility appearance and greeting was pleasant. When I picked her up the owner advised my dog was kind of squirmy during grooming. Immediately upon returning home she began persistent licking and chewing all over her body and it was obvious that either her skin was very irritated or she had possibly picked up some fleas. Upon inspecting her I found she had multiple clipper burns on her belly and on the insides of her rear legs. Also noted her hair cut was pretty choppy and overall it did not appear she had been groomed by an experienced professional. After 5 days of the constant licking and chewing I took her to the veterinarian to see if it could be determined what was causing such terrible irritation. Vet believed she was having an allergic reaction possibly to the shampoo as when she examined her closely found raw spots all over her body but no visible evidence of fleas so she put her on a 15 day course of prednisone. Now after 7 days of prednisone she is much better. Vet expressed that maybe she shouldn't be groomed there anymore. Based on the poor quality of cut, multiple clipper burns and such serious skin irritation I don't believe we will be using this groomer again.

Treated my fur ball of love like she was There family,…read moreexcellent clinic thank you! I will continue to take my dog to Companion Hospital.

They don't consult you before trying to do a blood draw they just do it! My poor cat! I did not…read moreauthorize it and they just did it and when she was brought to me she was terrified and they couldn't even do it! She had high blood pressure and they have an old school style so they didn't get a proper reading and she was extremely stressed! They then over prescribed blood pressure meds that made her worse and ended up taking her to another vet where it was discovered her blood pressure was too low from being over prescribed!!