The selection at this Petsmart is great and the employees have always been helpful. I have never…read morehad any complaints from visiting this store.

Few years ago I took my dog there I walk up to counter lil lil dog started to bark at lil dog I'm…read morelike it doesn't know me it's doing what should be the person working yelled at lil dog bad I thought my dog try's sit down get haircut what do you do to here after I leave charged over $100 .00 plus $20 tipive read alot of reviews about Pet Smart they wasnt good ones either

We had a wonderful pet buying experience here. Found entire staff to be very knowledgeable and…read moreextremely helpful. We worked directly with Megan Ferency and she was a delight. We conversed several times both by email and phone before making our trip to Terre Haute. Found this store to be very clean and cheerful. Many happy customers checking out the wide variety of pets. Employees all seemed very caring, courteous and concerned about the welfare of all concerned. Pricing seemed very reasonable and you get lots of extras. Puppies are already microchipped and vet checked, you even get a free vet visit after purchase which we've already taken advantage of. Out pet is in wonderful health and a complete joy. Thanks to all!!

I went in an the tucking little ferret bit me really hard I was dripping blood and my friend had to…read morepry it off of me. the workers were absolutely useless two of them just looked at me while I was calling for help and then they gave me a baby wipe and when I asked if they had a sink I could wash my hands in and said no. How hygienic. Anyway my finger lost feeling

this place is sick. every. single. animal. is neglected and severely malnourished. cobwebs growing…read morein tanks, snake with an open wound not being cleaned. every animal is surrounded by their own feces (i'm talking years or months worth of feces). every cage is so incredibly small, with no free space to roam. i haven't seen a single animal there that genuinely looks happy, or appears ok. this place needs shut down and their license needs revoked. i hope someday these animals all get what they deserve and a LOVING home with clean cages, and food. poor animals.

I visited the store yesterday. The experience has weighed heavily on my mind. How so few…read moreself-described "animal lovers" haven't mentioned it previously is beyond me. This establishment clearly doesn't have the resources to care for such a quantity of animals. The birds, in particular, have molted their feathers and are visibly stressed. I saw a tegu that was too large to turn around inside of its enclosure. The most heartbreaking of all was Nigel, the 22-year-old salmon-crested cockatoo. Their story is that his owner died a few years ago, and that's the reason he's pulled out all his feathers. While the story is probably true, being locked inside a small enclosure doesn't seem an appropriate space for a stressed bird to recover. Such a vibrant and social creature deserves better. A maturity worth of gawking by obnoxious children clearly isn't the answer. The place was filthy, and with no air-conditioning to speak of and the heat was overwhelming. Currently, the conditions in which these animals are being cared for isn't sufficient and is bordering on cruelty. I sincerely hope someone who cares will step in and do something. This is my first review using Yelp. I created an account specifically for the purpose of bringing awareness to this issue.

Very helpful and knowledgeable about how to keep my algae down. I really hate doing long reviews.read more

Pet smart employees were rude and not very customer friendly. Rushed us out of the store kept…read moretelling us it's closing time and didn't have time to check out our purchases.

Service is awesome! Mike and his staff are very knowledgeable, helpful and will even carry your…read moreitems to your car for you, a ki that started long before COVID. I highly recommend Fetchers for your pet needs!

Service is awesome! Mike and his staff are very knowledgeable, helpful and will even carry your…read moreitems to your car for you, a kindness that started long before COVID. I highly recommend Fetchers for your pet needs!

Great experience as usual. Employees are always courteous & professional. Love the relaxing &…read morefriendly atmosphere...! Thanks, Anita

Absolutely amazing, had to make an emergency stop as my cats both decided to make a mess in their…read morecarrier in a cross country road trip. The store manager was amazing in assisting my wife and I cleaning up after them. Definitely a place to stop if you're in similar spot! 5/5 all the way!