If I could give them a negative integer I would give them -5 stars. The glasses were very…read moreexpensive, cause I picked the best possible frames and the script got all the "bells and whistles." I purchased the best possible set of specks I could put together, and then the ladies at the front office were rude and had sour looks everytime I looked at them. Then I got the run around and was misinformed on when my glasses would be ready to pick up. They all had some kind of sour look on their faces. I didnt see not one single smile from any of them. Then when I did pick up my specks they wouldnt even throw a cleaning cloth in after I spent a small mint on these glasses. Just ungratefull and rude. I was told that I could purchase a cloth for $3.51!!! 1st of all this is the 1st time that I have ever paid an eye clinic for glasses and I'm 49. I think they are committing insurance fraud. However, I have no physical evidence to support this fear. I'm considering calling the IRS, my insurance for possible fraud, and the better business bureau to get them audited and maybe closed down. I am not normally a negative person but my experiance here was so dreadfull that I just had to write this review. I originally went to this clinic aproximately 1 1/2 yrs ago and I could bot even wear them because they were so heavy that they were digging into the bridge of my nose. I didnt say anything and kept using the pair that I've had for 8 yrs now. I didnt make no big deal about it. I just filed it away in my brain and gave them the benefit of the doubt and like I said " i am not negative nor am I a complainer. So they got me on the 1st pair. I gave them the benefit of the doubt and gave them a 2nd chance to properly service me. Mistake. They just took advantage of me, I'm guessing that the name of the clinic is just letting everyone know that they can expect to be taken "Advantage" of. I believe they are taking their customers to the cleaners and taking "Advantage" of them and their insurance company. They are crooked and corrupt. If I could audit them, I would. I'll never give a single cent to them ever again! They do not belong in a medical field. The doctor really needs to look for better employes. The women in the front are just so rude and I felt like I did something wrong, however, It was as I expected the problem wasnt me it was all them. I'll never darken their doorway again. They don't deserve the position they are in. In a medical capacity. I put together the most expensive pair of specks that I ever owned and they would'nt even throw in a cleaning cloth. Every single eye clinic I have ever done business with only charged my Insurance. I paid $112.00 for the script and the frames are the best I could find in their showroom. Nike frames, light weight and indestructable frames That were close to $400.00!!! Just the frames and I could'nt even get a cleaning cloth to clean my specks with. Thats another 1st for me as well, for I have always been given a little cleaning kit. Everytime! This is the 1st time that they wanted to charge me extra for the little cleaning kit thats usually given to me when I pick up my glasses. I believe they are crooked and I bet that they are breaking the law without even batting an eye. I'm going to report them to the Better Business Bureau and the IRS so they might seek justice for all the customers they have ripped off and treated them crappy. I know I won't have any regrets for this review or the phone calls I am going to make in the hopes of seeking Justice. They will never get the opportunity to take "advantage" of me ever again. If any of you experienced simiar treatment then it is your right and your duty to expose them for the cold hearted criminals that they are. I really hope this review will help some of you to take a stand and seek Justice because "WE" deserve better treatment. Take control of your experience at the eye clinic. And do yourself a favor and don't ever get taken "advantage"of again. So I really hope this helps somebody that has experienced similar treatment. We can take back control of your vision impairment so that you might see as clear,y as I do now. Physically and financially. Thanks for reading this review all the way to the end. I pray that this review helps at least one person who has been taken "advantage" of by these coldhearted uncaring crooks that have been laughing all the way to the bank with your money. sinceraly your friendly neighbor advocate Richard Stone 2/10/2023

From the owner: Rutan Charles H OD Provides Eye Care, Optometrist, Eye Exams, Cataract Surgery, Eyeglasses, Contact…read moreLenses, Glaucoma Management, Low Vision Evaluations, Paragon CRT Vision Correction Services to the Clinton, IN Area.

Dr. Robinson is awesome! She is young, energetic, and very knowledgeable. I send all my friends to…read moreher.

I worked with both Dr Ross & Dr Bruckner and found them and the staff at Terre Haute's MYEYEDR…read moreoffice to be professional, courteous, and efficient in caring for our family's vision needs. Due to an auto accident, I had to visit again for a corrective prescription and new glasses and the doctors and staff were very helpful in assisting me in providing the responsible insurance company with needed information. I recommend Terre Haute's MYEYEDR!

Very friendly staff. Everyone was so helpful. And the doctor was professional, easy to talk to and…read moreunderstand. She had to remove a piece of plastic from my son's eye, and she remained very patient as my son kept pulling away out of fear. We will definitely be going back!

Everyone at EyeCare Specialists go above and beyond and make you feel welcome. Dr. Bonham is so…read morepersonable and very smart. She makes sure you understand and have all of your questions answered. The entire team is wonderful! My husband and I made the trip down from Indianapolis when there are several places up here we could go to. It is hard to find the connection with people like we have here. As long as we live in Indiana we will be making the trip to EyeCare Specialists!

I was really needing glasses my eyes have became terrible I go in they say that they are surprised…read morethat my insurance usually doesn't pay for them every two years but they were going to that I had that option just for the lenses so I picked out some frames that I liked and when I went to go pick them up I didn't like how they looked on me even after I picked them out I just wasn't happy with them I didn't want to have to wear them until I was up for another pair of glasses so I let them know that telling them I wasn't trying to be a pain but I wasn't happy with them so then she proceeds to tell me that she did not tell me that my insurance would pay for that that I was not up for eligibility for it like I lied or something she said the two-year thing was for people under 19 years old how would I have even known about the two-year thing unless she had told me when she said she didn't so now I asked for a refund and she said she can't give me my whole refund she shorted me $40 I'm on assistance she knows this because of my insurance and she took me for $40 I asked about another pair of glasses she said I have to pay for the other ones first before if a patient wasn't happy with the service they would still take care of you somehow to make you happy nowadays they don't and this is a perfect example

From the owner: Your eyes provide early detection for many different diseases that can affect more than just your…read morevision! That's why Dr. Jones performs eye exams that look for signs and symptoms of many different diseases, not just eye diseases. Illness that may be discovered early through signs in your eyes include high blood pressure, diabetes, tumors, vascular irregularities and even heart disease. Of course - we always check your eyesight to ensure proper vision, but we do a lot more too! We check for glaucoma. This is a disease where high levels of eye pressure develop and your eyes fail to regulate this pressure. Early detection of glaucoma is crucial to prevent the loss of sight. We watch for cataracts - cataracts happen as we age and the lens of your eye becomes cloudy and needs replaced. Cataract surgery can be a wonderful way to restore lost vision due to the development of cataracts. At Sullivan Family Eye Care, we are happy to evaluate and give recommendations for cataract related problems. All red eyes are not equal. That red eye can be a bacterial infection, viral infection, allergies or a serious corneal ulcer. Dr. Jones has extensive experience with ocular emergencies. He routinely removes corneal and conjunctival foreign bodies and treats corneal abrasions, infections, and other ocular injuries.

Aqsa was so kind when doing my testing! I felt very comfortable and the entire contacts process was…read moreseamless! Dr. Armstrong was very nice and was extremely informative. Thank You!

I was looking for a new eye doctor and called for an appointment. It was an emergency situation…read more When I chose '1' to make the appointment, I heard a beep and the call ended. Tried again and the same thing. Then I got a text saying they couldn't answer the phone and to let them know via text what I needed. I sent a detailed message and asked if they could help. No response. Not even a 'sorry, we can't help' or 'our first available appointment is in two weeks,' or, 'We're not accepting new patients.' Worst way to treat prospective customers, starting with not even answering the phone.

The whole experience at this business has been always been great. The staff is warm and welcoming…read more The staff are very knowledgeable. They have a great selection of frames in the latest styles.

I love Dr Elliott. He is kind, thoughtful and thorough. I should say he's a remarkable doctor and…read morehelp to the community. I'm taking one star because he plays Fox News on this waiting room tv. I don't understand it. I complained. But nothing changed. So 4 stars.

Dr. Elliot is an excellent optometrist to see, pun intended ;-) The staff are all so kind, and…read morewelcoming. Everything was explained, and I was taken care of within minutes. I am so glad I switched doctors, and went back to Russell P Elliot. Thank you

I wouldn't take my dog here! I went here for an Illinois license exam in September of 2025. They…read morehad previously told me they had the state form for this. Got the exam and took the form they provided. The license branch wouldn't take the form because it was an outdated form. I contacted all about eyes and the manager told me she had just downloaded it from the states site(Lie). I went to the states site that day and it was not the old form. I sent them the correct form and the dr filled it out and they sent it to me in the mail. Fast forward to March 2026 and I get a letter from the state saying that the form was not dated within the 6 month period of my exam date. I got the exam two weeks prior to my license renewal. After checking it out, the form was dated from my previous exam in march of 2025. When I asked to get it corrected, they said they couldn't because if they did they would have to charge me for the additional exam. I told them I would be glad to pay if they would just put the correct exam date on the form. They had the doctor put a line with an arrow to the bottom of the page with a note that said re-tested in September of 2025. The state still wouldn't accept the form. I asked again and was denied! I talked to the area manager in Bloomington and they still refused to fix the form. Now I am facing the fact that I may lose my license because this company will not do the right thing! Their medical director said that I needed to have my eye health checked before they would consider changing the form. I informed them that I had seen a retinal specialist and a cornea specialist in the last few months and my eye health was good! Avoid this place at all costs!

Kudos to the staff for catching my lenses were incorrect and going to fix the issue...Really great…read morefriendly staff and Dr. .they really work with you to get the best of your needs ..Thank you so much for everything you do.!! Jeanne Jones:)

Dr Wieties and Dr Alumbaugh are both great! I felt like I was the most important patient of the…read moreday! I would recommend them to anyone.