I would given a zero if that rating was available…read more I left a handwritten message requesting that Dr. Evans call me to discuss customer service issues since Evans & Taylor took over NeoVision. The person I handed the message to assured me it would be given to Dr. Evans. It has been 2 weeks since I left that message and he hasn't called me. The front desk staff at NeoVision is not friendly. I called prior to my appointment and spoke with the person who handles insurance. She said she would leave a copy of the insurance information at the front desk. When I arrived for my appointment the first person I spoke to couldn't locate the insurance info that had been left for me. Another employee found it but when I asked for a copy before leaving they could not find it again. Evans & Taylor implemented new policies without informing patients. For example, they only hold frames for 2 weeks then put them back on display. I picked out a frame before going on vacation. When I returned to place my order, the frame had been put back on display and they had no record of which frame I picked out. They also quit calling patients to let them know their glasses are ready to be picked up. Even if I hadn't know about the transfer of ownership, it was obvious from the change in attitude of the employees. Evans & Taylor does not provide the level of customer service I was accustomed to at NeoVision while it was operated by the original owner. I have been a NeoVision patient for over 20 years. I will not return to NeoVision or any other eye care location owned by Evans & Taylor.

Complete incompetence either in record keeping or the optometrist. Wrote a new prescription for…read morecontact lenses that MASSIVELY undercorrected my vision, and then told me I just need to get used to a new prescription. I literally cannot even read street signs with this. Said they would give me a new prescription, and after asking repeatedly what that new prescription was, they hedged and avoided answering until I insisted. New prescription is also still massively undercorrected. I have had an issue in the past where they wrote a prescription that gave a diameter of lenses that doesn't even exist. I had dismissed that as a one time error, but now its clear they have no idea what they are doing. Zero confidence in anything that comes out of this office.

Dr yocum is the best in town. He's thorough, kind, compassionate, caring, and an expert in…read moreoptometry. I highly recommend dr Yocum to my family and friends. I trust my eyes with Dr Yocum. It's plain to see.

Best eye doctor in Indiana by far. He knows his profession and I was treated great by him and his…read morestaff!

Dr Williams at SureFocus is BY FAR the best optometrist we have seen in our 16 years in Lafayette…read more He diagnosed issues other had missed (with simple OTC solutions, so not just trying to charge us more), was friendly and helpful (including during our kids' exams), and is the first optometrist in town we have seen that didn't give a pushy sales pitch about purchasing contacts. In fact, when we discussed that cost was a factor he took the extra time to help me find a brand and rebate that worked for our budget. Highly recommend Dr Williams at SureFocus!

I was in West Lafayette for a year, and I saw Dr. Kirchner for an eye exam. It turned out to be…read morereally complicated, because the prescription for my nearsightedness finally got strong enough that I need reading glasses, but I work in enclosed rooms and look at screens a lot, so the full correction was too much. Dr. Kirchner met with me at least 3 times, and was extraordinarily patient, and did find a way to make my contacts / glasses work for all situations (work, reading, and driving). I'm really grateful. I can't recommend him highly enough.

Just last week, I took a friend to Dr Mattingly. He said her eyes have been changing every year…read moresince she has been seeing her back in the late 90's. But, there appears to be a problem. She has said she can not see well even with the glasses prescribed just last year. Then after further questioning, she indicated she has not seen well for a long time. And she said that her prescription changes each year and requires new glasses. So I asked to see her past prescriptions. Each prescription was different. But not progressively worse as one would expect with progressive eye problems. For those of you with astigmatism, the Axis reading changed along with other readings which would show back and forth between her eyes getting better, then reversing to getting worse. Not what you would expect. Time for a second opinion! Went today for the second opinion. She explained her vision as everyone does and then continued with the exam. He photographed the inside of her eyes, continued with all the normal tests, read her glasses to see the prescription as made by the manufacturer and then proceeded with her prescription exam. Here are the results. 1. Concern about the varied prior to present prescriptions. 2. Current prescription from 4 days ago is wrong. 3. Current glasses from a year ago do not match the prescription from when they were prescribed. 4. Bifocals were prescribed at the wrong strength. 5. The axis for the astigmatism was wrong resulting in blurred vision even with the glasses. While a lot of this sound to be a responsibility of the patient, let me ask a simple question. If you put your trust in a doctor for twenty years, you would expect that doctor to provide you with the best possible care? Well. I believe that doctor has provided his best. Unfortunately, his "best" isn't good enough. Now the reason for this review. As we told his nurses the problem she was experiencing, they said that a lot of his patient complain about the same thing. After the exam, the changes did not relate to what she expressed. There appears to be a systemic problem here.

Dr. Mattingly is an excellent ophthalmologist because he can help you get the best possible eye…read morecare with today's technologies. I had very poor vision and he helped me get LASIK surgery 10 years ago. He is still my eye doctor and I still have 20/20 vision!

Long time client! Start w Dr tanner…read more Now w Dr Wu Good results! Fixed any issues w vision rx

Wow! I had been dealing with an eye issue for nearly three weeks, and the eye doctor that I had…read morebeen using refused to see me even though my primary care physician recommended seeing an eye doctor. I called Piggott and Finney, and they were able to get me in for an appointment in literally five minutes. Good thing I live a mile away! The eye doctor carefully evaluated me and then explained what was going on. After three weeks of uncertainty and frustration, I feel confident that her explanation and course of action will fix this issue. I appreciate the doctor's excellent care, how they answered all of my questions and more. I will be going back to P&F for all my eye care needs.

The physicians and staff at Lafayette Eye Care Associates are top notch. As a patient with a…read moresignificant astigmatism as well as some dry eye symptoms, I was very pleased to partner with both Dr. Davoodi and Dr. Pourshahriari for my eye care. Each physician is remarkably professional, knowledgeable, and personable. They kept excellent, detailed records, and worked through various contact lenses with me until we found the most suitable fit. Further, the staff is fantastic; from the assistants to the front desk, it's a pleasure to visit. Thank you!

Dr. Hallum was great during my contact lens exam. As an allergy and dry eye sufferer I had a lot of…read moreproblems finding contacts that would last me more than an hour. I have never gotten past the trial period of contact lenses but with the help of Dr. Hallum I am finally able to buy contact lenses that truly last me the whole day. Definitely recommended coming here! Plus the desk staff are great as well which is a great bonus to this practice!

Very professional staff. Friendly doctors who know their stuff. I was advised everystep of the way…read morewhat to expect and what could happen with my situation. I'm very pleased with my eye care there.

Worst ophthalmology experience ever it felt like they were looking for a surgical treatment to talk…read moreme into and came up with one I scheduled that Friday I went in there was an assembly line of patients having the same procedure it was like the movie Coma I spoke to others waiting one elderly man walked out he said it was a farce . The procedure has been done only 10 years I feel it's a money making scheme with less than ideal outcomes my procedure had awful after effects I would prefer eye drops treatment I'm going to another doctor for 2nd opinion I don't like profit driven medicine. I asked for copy my visit and was given excuses they weren't ready. Well maybe if there wasn't a assembly line behind me I would get personal care. Medical care has really gone to hell in the profit driven cha Ching new world. My veteran clinic ophthalmologist was far an above this facility.

My eye doctor scheduled an appointment to remove a conjunctival concretion I had. First appointment…read morewas a consult where he assessed my condition and then we scheduled the actual procedure. Dr Magnante really helped dispel any concerns I had and I wasn't as nervous when we got down to it. Great doctor!!

This doctor was a referral . I had surgery they made my next apt without asking. He said I had…read moredisposal sticks . Then had rescheduled appointment then I had sticks to take out. I couldn't a just my schedule. The per