This is my local store! I also volunteer for local rescue in Birm AL and they let us hold an…read moreadoption event there once a month so they're very nice. they carry "fluff and tough " & " Hugglehound " brand dog toys I they are quality made I have never walked in the store without anybody coming up to greet me and immediately try to help. I love to that they have their own dogs in the store. It's just a really nice atmosphere. The groomers are great too!

Josh was very helpful with finding food for our puppy, Macey. They have a discount for food if you…read morehave a new puppy. The store was neat and organized. I was able to bring Macey in with me in my purse and it was not any issues. I would recommend stopping by for quality food and customer service.

Its below average. Items are kinda overpriced, Other petsenses i went to had a bigger selection of…read moreaquatic fish, The ones at Springville and Phenix City had guinea pigs, hamsters, guppies, neon tetras, etc, This store only sells betta and two species of reptiles, Its worth the drive to go to Petco or Petsmart if im honest. Hope they add fish and small pets in the future.

Good store, variety of items. However; there are not any reptiles, etc up for adoption. I'm…read morecomparing to PetSmart and PetCo. That may not be fair but there should be more similarities to the larger chains. Also, most items are overpriced. They do have a great selection of dog toys! It is great to have for our community because we've never had a pet store.

Had a great experience with Seth at Ed's Pet World last Wednesday! I see several reviews that seem…read moreto be inconsistent, and I would like to address those reviews. First of all- the smell. Do you realize that this IS a pet store? It's GOING to smell. If it didn't smell at all, I would be concerned. Secondly--the heat. YES it's hot in there. It's hot in there for the animals purpose. If you are going in there, surely you have knowledge of reptiles and some fish. They require warmth. With as many heat lamps as these folks have, of course it's going to be fairly warm. Suck it up. Thirdly, the care of the animals. I read several talking about "subpar care" and "horrible living conditions." I would like to address this specifically-- A LOT of the animals in there are SURRENDERED in those conditions TO THE STORE. Imagine finding a rescued animal in bad shape, and you go and give it to them. It's not going to magically revive it's health and feel better. GIVE THEM A BREAK. Most of these reviews seem like they are from people who actually don't know a thing about rescue, surrender, or animals in general. Granted, there are a few things that need to change. Maybe it could be a tad cleaner, but I also try to give them grace that they are indeed trying to keep hundreds of animals alive. Seth was AWESOME. He was so genuinely kind, sweet and friendly. My son asked him several questions and the patience he showed my very inquisitive 8 year old was honestly so sweet and kind. Of course, I'll be back.

BLAME IT ON THE ALCOHOL!! Too funny , but yeah. After brunch, my sorority sisters and I decided…read moreto come here. I won't say who's idea it was! I might have been ME..... This store is horrible to say the least. It reeks of urine the second you walk through the doors! There weren't many pets from what I could tell. A few here and there. The fish tanks were filthy and the store as a whole! Many random objects. A giant Spider-Man was in the middle of the floor. So , so random. There also were some novelty, collectible type things present. Perhaps, they are transitioning away from being a pet store. I just didn't understand the overall theme of the store. Definitely unique. We did meet a cute parrot that had lots of personality! I think it's safe to say , we won't be back!

Prices are too high. Parking lot is ridiculously tight. Staff is usually friendly and helpful, but…read moreyou never see the same staff twice. May be taking my business to tractor supply.

I came here last weekend to get a cat door. I was surprised they even had doors here actually…read more Although they did not have a cat door, they had two dog doors, one for large dogs and one for small dogs which I decided to get the smaller one which was $29.99. My cat loves it, and has been using it very often. The associate was super friendly and helpful. They have lots of animals for sale here too which was a nice surprise! I saw some kittens and hamsters.

My new Belgian Malanois broke a leash twice and they exchanged it for me…read more I didn't do anything wrong to it and the gentleman there took care of me so fast. Epic store

Store is great. People re friendly and does what ever the need to do to take care of the animalsread more

I went to the store this morning and was very unsatisfied .I was asked did I need help from a young…read morelady and I replied yes .I told her I wanted 50 gold fish my usual order.She gave me one bag instead of two like I normally get .I told her it didn't look like 50 fish .Could she just put them in two bags .Well here comes a man who said his name was James and told me to take what I had they where not going to put them in two bags .He talked to me so bad the young lady didn't even know to say .He told me I could just get out the store I asked for corporate number.He looked on a piece of paper and said it's not up here I guess that means that they don't want you to have it .And told me to get out the store again .Well you have no worries I will never shop there again .He was very mean and rude !

Everyone was so accommodating to me and my Tinkerbell. I'm planning to bring her back for her next…read moregrooming.

This is the best place for everything related to a dog. The lady who runs the place is so awesome…read moreand helped us pick out a harness for our 105 pound dog. He had been very hard to control just with a leash. The harness has made all the difference and we now have a happier and very laid back dog in walks.

For $15, we were able to bathe Echo (who needed a bath) AND we didn't have to clean up the mess,…read moreclear out the hair from the tub, and didn't have any towels to wash! What a great deal! The hardest part was actually getting echo in the bathtub! There are harnesses attached to a rail so he couldn't move very much. Staff offered a furminator brush to use before to help get hair off of Echo before we started his bath. Shampoo/conditioner were provided, along with brushes, towels, and other tools. After his bath, Echo was given a treat since he was so well behaved. I'm sure we'll be back when he's ready for another bath and we have time to give him one! Haha!