Gwin was very sweet and helpful for us when my boyfriend got some new Cichlids. The fish are…read moreseemingly very healthy. They didn't have a lot in stock at the time, but ultimately it made me feel that they do sell a lot. The location was also pretty clean, too! This was my first visit to this location, but I was super happy with the help we received. We will definitely be visiting Gwin again when we are in need of some good and nice sized Cichlids! I did not get to the bathroom; however the store was kept nicely so I can assume they probably are pretty decent. I would like to see more of a selection of fish next time we visit, however I was happy with the fish we purchased. The guy we checked out with was also super friendly. Did not catch his name but he was super nice.

I've had nothing but great experiences with this petsmart! Very friendly staff and very helpful…read more Also, the pet groomers do an amazing job! They always take such good care of my pup and seem to care about the animals. Great place!

It was so COOL! definitely a must spot if you are in alabama i love this little aquarium/fish. I…read morehave been looking for garden eels forever and i finally found some!

I was looking for a place to purchase a new fish. In my search I found l this establishment. I…read morebriefly read what the other reviews said and quickly decided that on this beautiful Saturday, I would take the 30 minute drive there. The location is a little bit odd as it is in what feels like should be business offices (see video), but there is plenty of parking and this location unlike most pet stores is focused solely on tank life! I absolutely love that because you're gonna get higher quality, fish and supplies. Of course, they have freshwater and saltwater options available. Their selection of fish and supplies as well as rare things like axolotl and garden eels... is fantastic! The prices are very fair and the staff are helpful and knowledgeable. They provide you with instructions if it's your first time purchasing from them so that your fish can have an easy transition to your tank. I noticed on the receipt it said no refunds and no guarantee where most of the bigger chain, pet stores allow for a refund within a certain time frame. Even so, this is definitely my new place to go to for fish and supplies and if I should ever need a new tank. A bonus... They're open seven days a week!

They groomed my dog with a smile. They have great communication and texted with updates and…read morequestions. They explained my dog's behavior while getting groomed and what she needed done. I would definitely go back again.

We LOVE this petco and frequent it often. Donald is absolutely outstanding. He always goes above…read moreand beyond to make sure we have everything we needed. Not only is he incredibly knowledgeable, but he's also patient and genuinely passionate about helping customers and their pets. He took the time to answer all of my questions thoroughly, offered helpful recommendations without being pushy, and made sure I felt confident in my purchases. It's rare to come across someone who truly cares about providing great service, and Donald definitely does. Brenda was just as amazing! She is so kind, sweet, and welcoming. Her warm personality made the entire experience even better. She greeted me with a smile, was attentive, and made me feel valued as a customer. It's clear she enjoys what she does, and that positive energy makes a big difference. Overall, this was one of the best retail experiences I've had in a long time. Clean store, clean bathrooms, well-stocked shelves, and exceptional customer service from Donald and Brenda. Because of them, I will absolutely be returning and recommending this Petco location to others. Keep up the fantastic work and we will see yall again soon!!!

This is the best place for everything related to a dog. The lady who runs the place is so awesome…read moreand helped us pick out a harness for our 105 pound dog. He had been very hard to control just with a leash. The harness has made all the difference and we now have a happier and very laid back dog in walks.

For $15, we were able to bathe Echo (who needed a bath) AND we didn't have to clean up the mess,…read moreclear out the hair from the tub, and didn't have any towels to wash! What a great deal! The hardest part was actually getting echo in the bathtub! There are harnesses attached to a rail so he couldn't move very much. Staff offered a furminator brush to use before to help get hair off of Echo before we started his bath. Shampoo/conditioner were provided, along with brushes, towels, and other tools. After his bath, Echo was given a treat since he was so well behaved. I'm sure we'll be back when he's ready for another bath and we have time to give him one! Haha!

great store. friendly staff, animal cages are clean and store is well kept. been coming here for…read moreyears

Awsome place. Great people and great animals. Store is clean and neat. Could use some more product.read more

I had the best experience here. My dog is older and hasn't like to go grooming and these ladies…read moremade him feel like a King ! He came out with his head held high. I wouldn't go to any other groomer. Jade was professional and made him feel comfortable as soon as he entered the boutique. They bonded immediately. He looks and smells the best . He can sit on the sofa now!

If there was an option to give a half of a star, that is what I would rate this business. Poor…read morecustomer service, and the owner is extremely rude. Watch out for this business, and be aware. Charging for services that are included, but not performed. Groomers are terrible. Save your money, go elsewhere.

People are crazy to think a vet that people come across country to see, and someone that takes…read moreemergencies, will get your pet in & out in an hour. This place is one in a million & Dr. Natalie is a gem and all I know is that my 10 year old dog who was going downhill fast now has a beautiful coat and energy like a puppy! I can't say how grateful I am for this place. They even came to my house to draw my dogs blood because she was uncomfortable around other dogs.

I have a strong belief in alternative & holistic Medicine. And was so excited to find this vet. I…read morewas so blinded by my beliefs that I never thought to read reviews. Many reviews here are over 2 years old with "5 star" ratings being newer so I thought to update yelp and include mine that had occurred over the past 5 months. All the below "negative " reviews describe my similar experience: Spent 3 hours waiting. Saw the doctor 3 minutes. Had miscommunication with what staff and doctor prescribed... was talked down to about holistic care by staff ( I'm an herbalist), the office was so chaotic I saw so many stressed animals in cages, receptionist was beyond rude, forgetful, couldn't work the computer ( because I don't want to be fully awful I will not state her name.) I paid almost $300 for the visit, annoyed, hangry and with a screaming kitten that had been terrified the entire time! But I thought to be patient, try again. I never got my lab scan results , had to call. Took over 2 months. They wanted to charge me more $$$ to get an explanation of the results with a follow up visit. In all this time I got deployed to Mississippi so I asked to schedule on a day that I could drive back for a follow up ( because this is how much I love my cat and wanted a holistic approach / vet to hear me out and assist me). They canceled my appointment out of the blue the day before with a email stating ---not asking-- that my appointment was now going to be on a zoom call for 10 minutes on a day I WAS NOT AVAILABLE AFTER I WAS VERY CLEAR of my schedule limitations AND that email was the worst way to contact me due to my immediate work AND that I wouldn't be checking personal email very often due to so many spam emails and the nature of my work. All this was found out after I drove 3 hours to accommodate the set scheduled appointment. There was no follow up. I called and requested Information on resources we had previously discussed and to reschedule: I never got a call back. I called once again and the receptionist I spoke with denied our conversation about my questions or comments on unavailability...Yep classic unprofessionalism and again inept customer service! My anger continues to linger... how ironic ...when I sought what I solely believe in as holistic to avoid the standard care of conventional care... has left me with toxic residual feelings that drive this review! So all you out there: SAVE YOUR MONEY AND MENTAL HEALTH! Believe me....there are other people out there with solid intentions for holistic pet care and professional relationships . At this point one would be better off researching on on their own and seek better help that this office. I will leave you with this last comment. I have two cats. My intention was first to bring my rescue kitten in to start her routines fresh. My other cat has needed attention that "regular " vets don't offer. Her behavior was concerning me and I wanted to do a bio scan and consultation with Dr Natalie. I had mentioned this to the nameless receptionist. After my first painful visit I asked her if I brought my other cat, should I expect such a long wait? And went on to explain my urgency and protectiveness to shield my cat from a long wait and stressful environment. Her response was " if you want faster results then I suggest you take your cat to a "regular" vet" I didn't catch the pun that she unintentionally said. But now I see the light. So sorry Dr Natalie and staff but your office and my experience was far more damaging to me than you are either are clueless about or just simply don't care past the handful of pets you may have helped... and benefit from the $$$$ many of us have paid with minimal results and 2 minutes of your alleged wisdom.

We have been using Fancy Fur for over a decade and totally satisfied with the services they…read moreprovide. The staff is amazing and very caring. Not only do they provide grooming services but they also have a very nice selection of many products for your pup. If you're looking for something a cut above then you should consider Fancy Fur!

Had a great experience with Seth at Ed's Pet World last Wednesday! I see several reviews that seem…read moreto be inconsistent, and I would like to address those reviews. First of all- the smell. Do you realize that this IS a pet store? It's GOING to smell. If it didn't smell at all, I would be concerned. Secondly--the heat. YES it's hot in there. It's hot in there for the animals purpose. If you are going in there, surely you have knowledge of reptiles and some fish. They require warmth. With as many heat lamps as these folks have, of course it's going to be fairly warm. Suck it up. Thirdly, the care of the animals. I read several talking about "subpar care" and "horrible living conditions." I would like to address this specifically-- A LOT of the animals in there are SURRENDERED in those conditions TO THE STORE. Imagine finding a rescued animal in bad shape, and you go and give it to them. It's not going to magically revive it's health and feel better. GIVE THEM A BREAK. Most of these reviews seem like they are from people who actually don't know a thing about rescue, surrender, or animals in general. Granted, there are a few things that need to change. Maybe it could be a tad cleaner, but I also try to give them grace that they are indeed trying to keep hundreds of animals alive. Seth was AWESOME. He was so genuinely kind, sweet and friendly. My son asked him several questions and the patience he showed my very inquisitive 8 year old was honestly so sweet and kind. Of course, I'll be back.

BLAME IT ON THE ALCOHOL!! Too funny , but yeah. After brunch, my sorority sisters and I decided…read moreto come here. I won't say who's idea it was! I might have been ME..... This store is horrible to say the least. It reeks of urine the second you walk through the doors! There weren't many pets from what I could tell. A few here and there. The fish tanks were filthy and the store as a whole! Many random objects. A giant Spider-Man was in the middle of the floor. So , so random. There also were some novelty, collectible type things present. Perhaps, they are transitioning away from being a pet store. I just didn't understand the overall theme of the store. Definitely unique. We did meet a cute parrot that had lots of personality! I think it's safe to say , we won't be back!