The customer service is second to none! Military discount offered. Whatever you are looking for,…read morethey will help you find it.

Not sure what has happened in the last couple months, but today is the first time I have had to…read morewait to check out. There were seven of us waiting with one cashier making keys. We waited almost 10 min till another cashier came up.... This is definitely not the Price Hardware we are used to here in Atlanta.

I found exactly what I was looking for and I gave Lindsey an extra $20 by mistake and she…read moreimmediatly told me that I gave her too much. May God bless Lindsey as well as her employer. Great customer service!

They did a contest That was supposed to start at 4:00 and they started it at 2:00 way before the…read moreevent and didn't give anybody any of the free bags or do any of the giveaways they were liars and scammers

Went in here to find a new fence piece and some other miscellaneous parts for it…read more The store was well kept, and I want to give a shoutout to Felicia for amazing customer service, even going as far as to assist in carrying it out to our vehicle.

Just stopped in to look for some fencing material. Store staff folks were friendly and helpful…read more Looked at the McCoys.com website to do some pricing and get specs on materials ; their website has better search function and is more responsive than the big box store websites. McCoy pricing was better by a few $ on fence material I looked at : https://www.mccoys.com/shop/p/4121448-052303-09/jackson-wire-10-14-26-30-welded-garden-fence-50-ft-l-48-in-h-2-x-3-in-mesh-16-gauge-green-galvanized $65.99 as of this date. Amazingly, HD wants $83.73 for the similar product (t.ly/8LY5) I'll be using McCoys more often now.

The store is great and always clean! All of their employees have been extremely helpful and…read moreknowledgeable on all of their products! I was able to go everywhere in the store in my wheelchair so it's not cluttered of a lot of stuff! I only had one bad experience it was with an outdoor yard man who was a young guy who was a jerk to me! I was buying over $800 worth of lumber & he was loading it all up but when I told him a couple of times I didn't want the bad warped boards & he had the nerve to tell me if I wanted to be picky I could get out in my wheelchair & load up the boards I wanted!! A guy who deserves to be fired from his job!!

Service is still great, so 5 stars for that.. but we really miss Masons original store. It used to…read morebe more of a treasure hunt but now it's just a hardware store. Please bring back the treasures!

I have visited this store on a number of occasions. I can say that as a newcomer to this area,…read morethis is one of the most helpful hardware stores I've ever been in. The staff greets you at the door and asks what they can help you find. Like other reviews have pointed out, they take you straight to it. The staff are also extremely knowledgeable. The other day I was looking for a propane hose for my RV and I could not find one at any of the big box stores. I came to Masons, at the recommendation of someone at Home Depot, and they actually had all the parts necessary to build what I needed. If you are in Mt. Pleasant and have an RV, they have a nice little RV section, and really, throughout the store, they have lots of items I just cannot find anywhere else. Highly recommended, and I like supporting a local business.

We enjoy stopping in Ace Hardware in Broken Bow. The staff are super knowledgeable about the…read moreproducts they carry and very professional and kind.

Great prices, great customer service as well! They also help you load your purchase. They can…read morespecial order pretty much anything and don't charge extra like the big box stores do!

Went in looking for a couple small items. We were helped immediately and were brought to the exact…read morecorrect item. Super nice folks - this Ace IS the place with the helpful hardware man!!!

Bought a zero turn mower from Ace and had problems with it right away. Ace did great job fixing the…read moreproblem. Ended up swapping out for new mower. Great service