We went to the new location in Coeur d'Alene at the old Shopko location which is Sportsman & Ski…read moreHaus. It's a nice-looking store but didn't the things I am interested in such as fishing gear and boating gear. Amazing shoe selection! Employees that were either non-existent or did not seem to want to help. We went opening weekend and the bathroom looks like a Dollar Tree bathroom in that it had residential bottles of soap and a roll of household paper towels set directly on the counter and a small trash can that could not handle the trash generated. So maybe this store will get better as they did not seem ready to open

Customer Service is almost non existent in this store.read more

While I would like to continue supporting this local business, after repeated experiences and…read morereviewing the owner's public presence, I no longer feel comfortable doing so. I encourage others to review the information available online for themselves before deciding where to spend their money. A consistent concern is the way management responds to criticism. On multiple social media platforms, including Yelp and Facebook, the owner frequently responds to negative reviews in a combative and personal manner. While no business is immune from unfair complaints, publicly attacking customers rather than responding professionally reflects poorly on this establishment. These responses are easily searchable and speak for themselves. I strongly recommend reviewing these interactions before choosing to do business here. In addition, the owner has been openly vocal online about political positions. Business owners are entitled to their beliefs, however, when those views are publicly promoted in connection with the business, they become part of the brand. While I know many individuals in the area may share these positions, consumers who are mindful of where they direct their spending, particularly in today's political climate, may want to consider this context. Beyond the online presence, my in-store experiences have also been disappointing. On more than one occasion, employees have failed to greet or acknowledge me, and I have stood at the counter waiting for assistance while staff members walked by without engaging. Although many staff members appear to be high school students, which is not inherently problematic, a basic level of attentiveness and customer service is expected and doesn't go unnoticed. I share this so others can make informed decisions. I encourage anyone considering supporting this business to review the owner's public interactions and statements firsthand.

as I was entering the store there was a large SUV parked in front where the curb is painted red,…read morethe entire front end was over the crosswalk and fully blocking the wheelchair access. When I entered I informed the young lady who greeted me, her reply was that the owner of the vehicle worked there. I explained whether they do or don't they are blocking the wheelchair access. "Well she's only parking there for 5 mins, the owner does the same thing when loading her car." I explained I work with the special needs community and what she is doing is wrong. Her response was "well good thing nobody in a wheelchair is coming in." I declined to make an appointment for a drop off of my items. Excusing anything like that is not somewhere I am interested in doing any sort of business with.

As someone who wears a lot of outdoor type clothing, I was happy to discover this store in Coeur…read mored'Alene however, I was shocked to see that they carry fur. They well Canada Goose coats that have coyote fur trim on the hoods. Canada Goose has a history of using fur they obtain from trappers. Animals who are trapped in the wild can suffer for days from blood loss, shock, dehydration, frostbite, gangrene, and attacks by predators. They may be caught in steel-jaw traps that slam down on their legs, often cutting to the bone; Conibear traps, which crush their necks with 90 pounds of pressure per square inch. They certainly don't need to sell fur at Escape Outdoors. I will never buy anything at this horrible store that support animal cruelty.

This is my first purchase with Escape Outdoors. In February 2024, I bought a Canada Goose coat,…read moreonly to find defects right out of the box--loose threading and strands sticking out of the outer shell, almost as if it had been poorly repaired. What's frustrating is that Escape Outdoors took the time to verify the coat's authenticity but still knowingly shipped a damaged product without notifying me. Customers shouldn't have to pay shipping and handling fees to return defective items, especially when purchasing a premium brand like Canada Goose. For an item that is advertised at full price, the customer expects the item to be in "pristine" condition. I like the products they offer but may have to reconsider other retailers for my next purchase.

I find what I need and it is close to me. Also the Ace Hardwaer has most things we need. Prices…read moreare good too.

Nice grocery store with lots of choices. I believe this location had just recently opened. It was…read more a nice store, we found everything we needed and prices reasonable

They celebrated their 10 year anniversary today and they really went the extra mile! Giveaways,…read morekids games, free lunch, samples etc! We've stopped for gas here before but they really have so much more! It's always spotless and their customer service is great! I won a beautiful basket! Thanks so much!

The store is great and always clean. I have been in a few times over the past few months and the…read moreprices on some of the products are not what is ringing up. Sales are not showing up and the attitude of being put out when they are asked to correct the price is concerning.

Front clerk told me they would text or call before they put my clothes on the floor after they…read morevalued them, so I could agree or change my mind. I filled out a piece of paper and was told this paper would allow them to contact me to do that. They took 20 items for $10. I wanted to get my items back and take them elsewhere. When I got there and told them I'd like them back, they told me they were already on the floor and it was not possible to get them back. They said I should have signed up for a call ahead. Which I was under the impression I did given the paperwork I filled out. So, I lost 20 items for $10 and they had no remorse or apology for the miscommunication. I have no interest in doing anymore business with them. Please beware of taking things there to sell. You are not their priority. They will take your things, give you chump change for them and send you on your way.

The owner of these stores is just amazing! The whole family is very considerate of needs in our…read morecommunity & willing to step up & pitch in to fill needs & raise $ for great causes where they can. The stores & items are set up beautifully & items are handled with care. Definitely the type of businesses my family loves to shop at & spend $!!!

They were very helpful and patient Amazing selection…read moreGood bang for the buck I highly recommend this establishment surfer people and very helpful

The customer service and personal fitting was absolutely amazing at Touchdown Tuxedo. This guy…read moreknows his stuff! My fiancé and step son are big guys with large necks and big builds. It's difficult to just find them something from your average chain store. Touchdown Tuxedo fit them perfectly and knew just the right coloring to match the bridesmaid dresses from David's Bridal. They have everything in stock too so the turn around time was quick. Great that it is privately owned and run. The personal touch and service is top notch. If you are planning a special event, this is the place for your suit or tuxedo rental!

This is a store with a great selection. The cashiers have always been very nice & helpful, too…read more One person in the shoe department will avoid you so they don't have to help you and complain that it is tired of people being in the store. The 2 red headed brothers are awesome employes. Give those guys a bonus!! They should teach customer service in the store!! I love great customer service. In my business I had a Nordstrom customer service policy. That is a rare thing now, but the red headed brothers have got it down! Congrats!

No guns ammo fishing or hunting anything plus grossly overpriced full retail plus prices!read more