Tyson was excellent he helped us and he did a great job in getting it done super quick and faster…read morethan originally promised.

Pretty good for a bike shop. Never been to one except when I bought my bike. Cost of a tune-up…read moredidn't seem to be out of my expected range.

Great and efficient service. Very honest about what I needed and didn't need. We will be using him…read moreagain!

Felt like I was wasting the shop owners time. I had some questions about a road bike and I'm no…read moreexpert but he didn't want to take the time, felt like he had better things to do than help a customer out. Disappointed with general customer service. I'd pick a different shop if I were you. Try Ride 615 in Nashville

This was an unexpected perk of our recent weekend trip to Nashville. As it was our first time…read morevisiting, we didn't realize how easy biking around the city really was. At first, we tried walking everywhere. When we noticed these bike stations EVERYWHERE we went, we realized we had found an easier way! We biked from 12 South to Music Row, from Broadway to the Gulch, from the farmers market to... well, really everywhere! Had a great experience. The app is easy to use, the bikes were in good condition, and the price was unbeatable. I purchased one of the packages, even though we only had 48 hours to use it. When you check out a bike, you have 60 minutes to check it back in before the cost starts accumulating to be above the initial $5 or $10 you paid for the 24 or 72 hours. 60 minutes is a LONG time, and I found that we always had it check back in within about 30 minutes. The only real con was that the bikes couldn't be checked out after 10pm. When you're heading back to your hotel from broadway, all you want is a bike instead of walking. Pro tip: there are some great bike trails near the farmers market that lead you back to downtown so you don't have to take the roads. Shout out to Eric who helped us when my account accidentally locked us out! Love the customer service.

Easy to use, quick, and only five bucks!…read more I was super excited to spot a B-Cycle station while exploring Germantown. I took a quick look at the info and saw that I could rent the bike for only five dollars -- winning! They had extended time options and memberships too, but I only needed a bike for the day. So, I hopped over to the machine, paid, selected my bike, and was quickly on my way. I had so much biking around the neighborhood. If B-Cycle is an option, I highly recommend trying it out!

I worked with Max today on getting a new bike. I started riding back in the mid 1990's but have…read morebeen out of the market for a bit. Max was helpful & there was 0 pressure to upsell me to a higher price point. Great local store.

There was a price mistake online where I got a jacket for a ridiculously low price. They called me…read moreand explained that it was a simple mistake. After additional talks they offered me the jacket at a discount price which I agreed was very fair. Throughout my entire line of communication with Outland they exemplified excellent customer service. They truly went out of their way to gain the approval of just a single customer in myself. Initially I was upset at not being able to get the jacket but I was won over by their customer care. In a world where airlines, AT&T, and Verizon exist...this event has restored faith that some companies actually give 2 sh*ts about customer care. I look forward to recommending OutlandUSA to those seeking athletic apparel.

Walked in on a Tuesday hoping to rekindle my childhood love of inline skating. Walked out with a…read morebrand new pair of perfectly fitting adorable roller blades and safety gear! From the moment I entered the shop, I was greeted by multiple smiles and offered immediate assistance with selecting a good novice pair. My feet were measured and 2 different types of beginner friendly skates were brought out for me to try. Both worked great but I ultimately decided to go with the slightly more expensive option so I can upgrade the wheels as I level up. The staff helped my first visit go super smoothly and offered complimentary tune ups should the wheels start to wear. They were even able to find me a discount on the skates! Awesome customer service!

I bought my girlfriend some skates for Christmas and she loved them. I should've gone ahead and…read moregotten myself some skates, but I didn't. Luckily Asphalt Beach was there. I haven't skated since I was a kid but told them I was more used to inline skates. They measured my feet and brought me a pair of inlines as well as a pair of quads just in case. They laced them up for me and let me do a few laps around the store to see how I felt. I asked about protective gear, they recommended some, and even fit tested it for me. The staff here was so helpful, patient, and knowledgeable. I can't recommend them highly enough. If you're in the market for skates, get them from Asphalt Beach.

If you're considering purchasing a Peloton... I say do it! It's easily the best purchase we've…read moremade. You can get $100 off accessories with your order using code HCRV2K. They offer free financing through Affirm as well. Make sure you inquire about any promotions for healthcare workers or military members. You have the option to purchase an extended warranty for your equipment, which I highly recommend doing before the one year is up. We decided to purchase new, as the warranty is not transferable if you buy secondhand. The quality of Peloton is superior to any other bike or tread I have ever used. They make the workouts fun with awesome instructors, upbeat music, and different themed workouts. They offer more than just bike and tread workouts. They have yoga, meditation, strength, stretching, bootcamps, and outdoor runs. Download the app on your phone for a trial. You will not regret it! The Nashville Showroom is one of my favorites. The employees are all very welcoming and friendly. Shoutout to Alexa and Ashley for providing outstanding customer service and going above and beyond for their customers. Peloton is more than just a company, it's a community. You can try the bike or tread in the showroom. They're taking walk ins again now but I highly recommend setting up an appointment so you'll have minimal waiting time between customers. They also have Peloton Apparel on the racks, featuring brands like Lululemon and Nike.

5 stars for the fitting, 0 stars for professionalism…read more I'm a Peloton bike owner and went for a fitting for my bike settings and shoe cleats. The store was late opening -- I had an appointment at opening time, as did another couple -- and once inside, we were treated to an employee feud over who had to take the first appointments. Lots of drama and side eye. So glad I got out of bed on Saturday morning for this. Said me never. Many years ago, I worked retail in a mall. Two retail jobs in two malls, to be precise. In dinosaur days, we kept the employee feuds in the back, away from the customers. "Don't bring it to the floor," as one of my managers used to say. Good times! On the upside, the person who drew the short straw and had to help me gave me some good tips on bike settings, and she fixed my rattling cleats so they don't rattle anymore.

So, I'm an out of town visitor who spent nearly $300 in their store. I came home and like a man…read morewould, I miss-sized 2 of the 3 jackets that I purchased. I came back to LOS ANGELES; two of the jackets didn't fit at all. Not even close. I called, and asked for mercy. I told them and the manager that I am asking a favor for 2 jackets valuing $200 and whether I could return them in EXCHANGE ONLY, for the right size and that I would pay more for any jacket. I did not want a return I was willing to pay more and to pay for shipping and handling. I even offered to send the jackets to a friend if handling by mail was a problem. I would pay for all the shipping. I did not want to get money back, I would spend more. NO. She would not even get on the phone. What a blow to "Southern Hospitality", I will never step foot in such an asinine retailer ever again.

Nashville has a limited number of places that you can shop for hiking gear. Perhaps that's why…read moreBinks can get away with such poor customer service. Hiking is not a cheap past time, not for the serious hiker. So it's pretty much a guarantee someone is going to drop some good cash when shopping for it. I got acknowledged when I walked in the store. That's it. I spent 20 minutes walking around. Looking at merchandise. Standing in front of wall displays that you can't possibly reach. And yet no offer of help. When I left the store, there wasn't even a good bye or have a nice day. I left and chose to spend my money at REI instead.

Local running store! I love checking out small, local-owned businesses when I'm traveling. I was…read morewalking around the neighborhood when I saw this store and had to check it out. The staff were so cool and friendly. I told them that I was just browsing and visiting from out of town. I loved the selection of shirts, tanks, shorts and jackets that they had there. Of course they also had shoes, but I stayed away from those because I did not need to be tempted to get a pair, lol. They also have a run group that meets at the store 2 days a week! I think it's Tuesday and Saturday? I could be wrong. And since they also sell the run group merch here, I had to get one. I hope I'll be able to run with the group when I visit again.

I had the absolutely pleasure visiting The Exchange Running Collective during 6Run5's Run Club. Not…read moreonly is this business family owned but it's inviting and the service is impeccable. The space is clean and the running shoes selection is top-tier. They offer the most recent, hard to find-sold out running shoes collection and from what I saw the prices are competitive. If you are in need of any running attire, look no further, The Exchange Running Collective is the spot to shop!