I was skeptical going to TPK Wireless at first, thinking they could not fix my phone. But I was desperate and caught in a rock in a hard place. Needless to say, I took my phone to TPK to have the screen fixed. My goal was not to be out of several hundreds of dollars on a new phone, when my current phone was really what I wanted and working well before the screen broke. TPK Wireless employee, Amari was very sweet, knowledgeable, up-front and honest about their service and what they could guarantee. When I came to pick my phone up, it was working and I was so excited. I told Amari and the technicians how much money they save me and how appreciative I was of their service. Amari even change my sims card, so I would not have to go back to the carrier to have that done. One stop shop! I love them and I am so glad that I went there. They are phenomenal. I'm so glad my niece Mary Jones told me to take my phone to TPK Wireless. read more

I have been a customer of TPK Wireless since they were at Greenbriar mall. I brought my wife's Galaxy Note 2 recently because the phone was cracked and broken in many places to the point that I could see the hardware inside the phone. They went above and beyond to make this trip satisfying. Not only did they make the phone sleek by installing pink screen in the front and sky blue plate in the back, they even installed a new mid frame. I didn't even expect this to be done when I came in. Now the phone looks even better than when my wife first got it two and half years ago. TPK Wireless runs pre-inspection on your phone before the procedure and they even offer 60 days warranty. This place offers quality work on your phone and you will not be disappointed. read more

I am writing to express my dissatisfaction regarding a recent repair service. I brought my senior aunt's REZ phone in for a charging port replacement yesterday, for which I was charged $107.00. While the charging issue was resolved, the phone's screen is now blank, and the device is completely inoperable. Upon contacting the phone's manufacturer, I was informed that the SIM card was missing. When I returned to your shop, I was told that the SIM card had not been removed, despite witnessing an employee opening the SIM card slot during the intake process. As a result, my aunt is now without a phone for an entire week while we await a new SIM card from REZ phone company. This situation is highly inconvenient and frustrating. read more

The guy running the shop seems super knowledgable about all the phones. He was able to fix a few phones that other shops said they don't work on. Also, for one phone, he said it could be expensive depending on what was damaged on the inside; wouldn't know until he opened it up. I figured he would quote me the higher price, but he called me and said everything was good and quoted me the cheaper price. Solid place, I always swing by this place for phone repairs. read more

TPK wireless has been awesome with helping me get my phone fixed. Brought my iPhone 6+ in for touch repair. The staff was very professional, explained their processes & policies clearly & got the touch issues I was having fixed in a good time. I definitely appreciate the 6 month warranty they offer with repair, let's me know their work can be guaranteed or corrected in case of defect. If I should need any other repairs, I'll definitely be returning. read more

I recently had my iPhone 13 Pro Max screen serviced and activated, and I must say, it was an awesome experience. The store was very clean and the staff courteous, making it one of the best repair stores I've encountered these days. The process was transparent with a lot of paperwork involved. It's important to pay attention to what's going on so you know what to expect. Otherwise, it's on you. Thank you for the excellent service. read more

TPK wireless is a rip off! Save your time and money! Their diagnostics is poor and non-existent. They lack professionalism and competency. Once they are unable to fix your phone they claim it has water damage and then refuse to refund your money! I took my phone back to them 4x's in one week...worthless!!! BOYCOTT 3630 Marketplace blvd..another Asian business in a black neighborhood not respecting our patronage! read more

I've been their customer since their first location and they are amazing! I bring all my family and friends and they never disappoint. They always keep their word and do not guarantee what they are not capable of. Trust is the most important thing in any business and I have theirs. Charges are always competitive and my product look better than what I expect. Pimp my phone! read more

I had my LG tablet V496 which had a cracked screen .Am a truck driver and my ELD logs were in the tablet i looked and called everywhere for the repair no one had the screen but alasss TPK Wireless they had it n they fixed it with less than 30mins same day. You guyz rocked totally rock thanx for the help. read more

Great customer service. When I came in I wasnt sure what kind of case was a better pick for my phone but the one that they recommended I get turned out to be the best pick . Took 5 minutes to trade in my old phone for store credit to buy accessories for my new devices. Thanks TPK !!! read more

I got my iPhone 11 screen repaired in less than an hour. All I did was go to target, Starbucks, and Marshall's! I highly recommend them. I'll be coming back to unlock my phone soon. I will definitely be returning and super thorough. Love it. Thank you! read more

This did a great job on my daughter's Tablet. Great Customer Service.They were very helpful and knowledgeable on other questions about other devices. Great experience. I will definitely be using them again and recommending them to my friends. read more

Visited this location for screen repairs on an iPhone and iPad. The technicians were very efficient & we received great customer service. Left with not only our screens repaired but with replacement cases as well. Thank you! read more

TPK wireless fails at customer service, customer relations, anything customer related. The way they talk to you is crazy and they will ask you to leave or call the police if you complain. The store and owners are garbage. read more

This was a great place to get my phone repaired. It took less than 30 minutes and I'm truly impressed with the warm feeling of welcome I received from Samantha. She is very professional" I'm so happy my phone is repaired read more

uses very cheap materials to fix screens basic standard and premium screen are all ineffective and prices are outrageous. and they come off as biased behavior. Very prejudice. read more

I brought in my iPhone 11 for a screen repair. Customer service is 110/10 and they very good with keeping their appointments and getting phones fixed in a timely manner. read more

this place gave me an outstanding experience, nothing short of the best. i went to get my xr fixed and it's working amazing at an affordable price. what read more

The service is great! The repair time is fast, and the staff are friendly and knowledgable. This is my go to spot for iPhone and iPad screen repairs! read more