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    Toyota

    2.7 (86 reviews)
    Closed 8:30 am - 8:00 pm
    Updated 1 month ago

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    We had an absolutely wonderful experience buying our 2025 Toyota Sienna from Toyota of Fort Worth. This has been the only place we have bought new vehicles since 1989. Why? Because the entire experience is always extremely easy and stress-free, and they truly go above and beyond to make the buying process and price as good as possible. They truly seem to care, and there aren't any sort of bait and switch, or pressure tactics used, like some other dealerships do. The dealership is a very nice, clean, comfortable and friendly environment. Everyone from the receptionist, Jayden to Jaden the salesman, to the finance manager, Harold, to the GM provided absolute top notch customer service. We could not have asked for a better experience, and we will highly recommend Toyota of Fort Worth to anyone who is going to be looking for a vehicle. Even if it is a little bit of a drive for you, it will be worth it! They are in the process of moving to a new location, so come find them!

    Taylor P.

    I have never seen a dealership work so hard to blatantly waste a customers time. On Monday, October 18th, I contacted the dealership regarding a vehicle they said was in stock. I asked if I should fill out a credit form online so that the car buying experience would go by as smoothly as possible. They said yes. This is partly my fault for not being skeptical, but I filled out the Application and have a shiny new Hard Credit Check on my report. I get to the dealership and the person I spoke with is now "busy." However, they let me work with another salesmen who informs me the car is already sold and promised to another customer, but they have some used ones to show me. This would have been nice to know before driving down there during rush-hour, but fine, bait and switches happen, I just opted to leave. The salesman then calls me every day of this week and eventually calls my wife because the exact make and model of the car I want is going to be available. I speak with him and he says all they need is a deposit for the vehicle. I'm ready to send the card information over right away. They send me the information and then 5 minutes later call me back to say that because I am in the far away state of Arlington TX (25 minutes away), they can't take reservations from my location without adding an additional $10K to the vehicle...So I just let them know I wasn't interested at that point as I don't like throwing money away. They then call me back and let me know that if I can get the paper work from a dealership in Arlington detailing the price of the same make, model, and year, they can match that price without the additional $10K. Lots of hoops to jump through for someone who could have turned into a loyal customer, but whatever, the dealership in Arlington is cool. I get the paperwork for the exact make and model. It was even more than 1K less of what they were trying to sell the car for. I send it over and they call me again, break their promise, and say that it will still cost me 10K extra. So, I called around to other dealerships and asked about this 10K premium and not one of them knew what they were talking about. What I can defer from this is that they wanted to shock me with a 10K surcharge, but then say they'll "price match" with a vehicle from Arlington that costs a few thousand more, and hopefully get $2-4K extra out of me. They just didn't count on me working with an actual reputable dealership and show them the same model for slightly less. I think the car salesman that was trying to help me out was being honest initially, but his managers just couldn't help themselves. They had such a lack of competency that they would probably be hard-pressed to sell water in the desert, but maybe they wouldn't have to on account of them being so shady.

    Amy D.

    After visiting 4 different dealerships, this was by far the worst experience. My partner and I walked up to the building on a Saturday afternoon. There were more than five salesmen waiting outside. Not sure if they were just trying to enjoy the sun, but I felt bombarded. Jerrell Boyd was the salesman that walked up to us. He did not introduce himself nor shake our hands or ask for our names. It was unfriendly. He sat us down in the large seating area which really felt like an odd school lunch room. I explained we wanted to test drive a Toyota Highlander and I had not picked out a stock number online. He proceeded to go through the pamphlet and ask me what I wanted and then read through the pamphlet to see if it had it. He could not answer many of my questions and only replied "I don't know" instead of saying that he could find that out. This whole process was uncomfortable and I had to be forceful to go and test drive the XLE. If I hadn't, we would have sat a lot longer. On the way to the car, Jerrell finally got excited and was talking. But it wasn't about cars, it was about his partner and how she should not have another kid. I found it inappropriate. During the test drive, I spoke to my partner about things I noticed in the car and Jerrell offered no input. He also spent the entire time on his phone. Maybe Jerrell was having a terrible day, I don't know. However, because of that experience, I would never recommend buying a car at this location and definitely not with Jerrell.

    2020 Tacoma TRD Off Road
    Joey S.

    I just purchased a new Toyota Tacoma today and was beyond pleased with the experience. I used the Costco Auto Program and was contacted by Ruben Puente quickly. He provided me the Costco price (which was great btw) and provided me trade in figures quickly via email. This was super helpful as I leave 2 hours away and wanted to make sure all the numbers were buttoned up before I made the trip down. Unfortunately Ruben was off today but answered his cell phone and arranged for his peer Lee Makarwich to help me when I arrived. They coordinated well and Lee had the Tacoma cleaned up and ready for me to check out upon my arrival. Lee went to bat for me with a discrepancy with the value of one of my trade ins and made sure I got the deal I was expecting. He was very professional and took great care to make sure everything was explained properly and that I was taken care of. Kevin Tran, the Finance Manager, listened to my needs and offered a great solution for my long term ownership satisfaction. We settled on a short term/high mileage warranty and gap protection to protect me from any unforeseen expenses that may occur in the future. He was friendly, professional and a pleasure dealing with. Overall from the being to the end, this was a wonderful experience and highly recommend checking out the great staff at Toyota of Fort Worth for any automobile purchase.

    Thuy N.

    Great store and friendly staff. Regular car maintenance is easy to conduct and everything is well organized.

    Grateful for the experience after purchasing this car today.

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    2 years ago

    Regina was very attentive to what I needed and communication was great. This is the only Toyota dealership I'll ever use.

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    4 years ago

    Bruhhhhh they always take forever to do the simplest shit. Like they in here taking their time bro fuckkkkkkkk

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    Regina was very attentive to what I needed and communication was great.

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    Family Toyota of Burleson - Arrived home with our new Grand Highlander hybrid limited.

    Family Toyota of Burleson

    (325 reviews)

    FAMILY TOYOTA of BURLESON My Lexus was recently totaled…read moreafter I incurred two "no fault" accidents within 3 weeks of one another both caused by non-insured drivers. According to one of my adjusters (as I was dealing with two separate claims), that sort of thing doesn't usually happen! I wasn't planning on buying a new car for a few years as I'd had such good experiences with my last two Lexus vehicles. But it all changed when that last accident totaled three cars due to someone driving under the influence. And so began my search for the perfect new (or potentially used) car. I went to so many dealerships and test drove everything I thought I might like. Volvos, Lexus, Subaru, Mazda, Mercedes, BMW and Toyota to name a few. I called dealerships. I searched online. I had so many tabs open on my phone & photos saved that it was beginning to overwhelm me. I was disappointed and lied to by more than one salesman to be sure until I visited FAMILY TOYOTA in Burleson. My salesman was Dominic Gomez and how he changed my perspective of a car salesman! He was honest & upfront with me and genuinely cared about my needs, budget and concerns. He heard me out and was patient to the point of even setting up my phone with the Toyota App. When I was ready to buy my new Toyota BZ, he didn't flinch when I said I needed to drive the Toyota Crown "just to be sure" since I love a luxury car. In the end, I went with the new 2026 BZ Limited BEV (battery electric vehicle) as I just love the smooth ride, platform and trim (not to mention the huge savings by not buying gasoline)! The store's General Manager is Dustin and he was most accommodating & helpful, too. I was so impressed with the no pressure sales and how clean & organized this dealership is as well. I really can't say enough having been through so much these last two months as I did extensive research & was really losing hope until I walked into FAMILY. I had other car salesmen from premier dealerships literally lie to my face about prices but this didn't happen here. I have converted to Toyota as I was treated with total respect and left feeling confident in my purchase. Ask for Dom and tell him his new favorite customer sent you. You won't be disappointed that's for sure.

    After searching around for a new 4Runner, I had settled on working with Family Toyota of Burleson…read moreafter reading the reviews and working with Greg Blount. The whole process was a stress-free from the start. Started off working with Greg via email before going in last weekend for a test drive. No pressure. No sales pitch. He helped track down the exact 4Runner I was looking for at a great price. They even handled my trade-in payoff with Volvo. Ryan Laws got us in and out of finance in less than 10 minutes. I never thought buying a car could be stress free and hassle free. I couldn't recommend Family Toyota of Burleson enough. By far the best dealership in DFW and probably the only one that lives up to all it's positive reviews. Big thanks again to Greg and Ryan. I love my new 4Runner!

    Lone Star Auto Brokers - 2023 F-150 XLT

    Lone Star Auto Brokers

    (22 reviews)

    Bought a new/used Chevrolet Silverado from Lone Star for cash, have waited for two months and still…read morehave not received the title and now have filed a complaint with the authorities, every week for the last month I have been told it is coming and still nothing, do not buy from this dealer unless you want a big headache!!! a very unhappy customer

    This dealership is extremely predatory. I'm going to be honest and bite the bullet as far as me not…read morethinking clearly due be being excited and walking off of a car dealership without any paperwork other than a buyers receipt. That being said this was my first auto loan and I walked in there with all honesty, as far as how much I had down. They offered me a 2020 Volkswagen Tiguan and I had expressed my situation to a young lady, Alyssa and the older Middle Eastern man Tariq Elfauri. I drove off the lot in that vehicle on August 28th, and on October 20 2025 it was repossessed from my job. I was told at the dealership that they were going to give me a month to make my car payment. They claimed and never got it, the date was repossessed I made an additional payment of 480 and they still refused to reinstate my loan. Tariq also HIT MY CREDIT REPORT WITH THE REPOSSESSED and I've heard from "Deontye" that he basically blacklisted me from getting another car with anyone else. The day that I was able to go to the dealership and get my things out of the car a man introduced himself as Deontye and claimed he was helping me get my car back.. it's now December 15 and that has not been the case. I'm obviously going to get a lawyer involved. Watch out. This entire thing was a whole scam. Im sure they are all in on it. I'm very embarrassed and upset but I wanted to share so no one else falls for this crap. I heard from Deontye there's 20 REPOSSESSION cars right now and some other lady came up there crying about her car being repo'ed. If you're already in a hard spot.. don't trust them. And I'm going to say it because it was told to ME that they prey on POC. Do not fucking get a car through them!!!

    Honda of Fort Worth

    Honda of Fort Worth

    (276 reviews)

    Maryann was extremely helpful for us while looking for used cars. She responded quickly to our…read moreemails and confirmed our test drive's date and time.

    Also posted this on Google which they deleted…read more IF YOU ARE COMING FROM OUT OF TOWN TO LOOK AT A VEHICLE STAY AWAY FROM THIS DEALERSHIP!!!!!!!!!!!! Came all the way from Waco to look at a used vehicle, had an appointment, confirmed the appointment, and showed up when I said I would. When we got there MaryAnn was in the vehicle on her phone giving me a call to let me know someone else had walked in 5 minutes before I arrived and said that I now had to wait for them to look at the vehicle and look at numbers before I was allowed to look at numbers. Apparently 2 people can't look at number on the same vehicle at one time. We asked to speak to the manager and the used car manger came out and told us that we could look at numbers if we wanted to. We told him we had gone to the wrong building in order to find MaryAnn and the manger said the people who showed up before us got there before us. Then proceeded to cuss us out as me and my son walked back to our truck. "Get the f**k off my lot then" We left and we to talk to the General Sales Manager and he said we could look at numbers and said "Well I don't want to waste y'all's time." He told us if we both were looking at numbers the other people who got there before us would have to say no to the numbers before we could say yes. Newsflash if we both looked at numbers and they said yes. IT WOULD'VE WASTED OUR TIME SO DON'T SAY YOU DON'T WANT TO WASTE OUR TIME. I understand you can't hold a vehicle but at least it should have been the other way around. IF ANYTHING the other people should've been informed we were coming and WE SHOULD'VE HAD FIRST CALL. Absolutely ridiculous stay far away from this dealership and go to the one in your town.

    Sewell Lexus of Fort Worth

    Sewell Lexus of Fort Worth

    (133 reviews)

    Wedgwood

    I got rear ended and my bumper needed to be replaced. Yes, seriously. Lol. AllState said, I can…read moretake my vehicle to get repaired at any repair shop I wanted. I remember always passing by here so, I decided to drop it off at Sewell Lexus. I'm so glad, I did. I was treated like a queen. Let me explain. This Dealership is amazing. It is uniquely designed and very eye catching. They have a average size Front Desk Reception. The Lobby is lovely. They offer complimentary, Coffee, Sodas, Tea and Cookies. There are a few chairs to sit down and some desks to fill out your paperwork. They also have a Smart TV with a dynamic picture setting installed in the wall. The Christmas tree is up and lit and it is oversized and beautiful! Erik assisted me every step of the way explaining how insurance works, how long repairs take and what the process was like. He also ne also goty vehicle repaired in a shorter time frame. I received my vehicle in better condition than when I dropped it off. They washed my vehicle and vacuumed it and put all my stuff in my trunk nice and neat! They took my breath away! Ive never felt so good before. I was smiling so hard my cheeks were hurting.Lol. The Cashier blessed with some Ghirardelli Milk Chocolate and emphasize that repairs are a lifetime warranty! So, thankful, I took my SUV to Sewell Lexus of Fort Worth!

    Our Service Manager Annie at Sewell Lexus of Fort Worth went above and beyond when she arranged for…read moreher drivers, Paul to pick up our RX for a slightly overdue 60K checkup, from Granbury and the then James to return it home. She knows this is one of the busiest times of the year for us and we trust her to take care of us, but that's a good 1.5 hours of driving. Your impeccable, prompt, and courteous service is just one of the many reasons why we are Sewell Customers for Life. Thank you, Annie, Paul & James, you are ROCKstars! Updated: I had lost a $20 bill the other week and It was in my cup holder when my RX was returned. How much more honest can a whole company culture get

    Hertel Auto Group - 1999 Jeep Wrangler. Bought over the phone. Never saw it in person. Lee Wicker was great and didn't sugarcoat anything to make a sale

    Hertel Auto Group

    (18 reviews)

    Northside

    I bought a car here a couple months ago for around 8k, plus the salesman, a gray haired man in…read moreshorts advised me that due to the mileage on the 2008 Toyota, to also buy this extended warranty he highly "recommended", which would give me another 50,000 mile coverage for the whole drive train. When I say recommended, I mean pushed on us. My son had the car for about 50 days when he was driving home on the freeway at night. The car completely lost power. As in, it just quit. On the freeway. In the fast lane. He had to fight it to get it out of the lane of traffic into the emergency lane and not wreck. We had it towed to our family mechanic (Caliber Auto Care) who had never dealt with the warranty company before. This is how it started, our mechanic put a camera into the engine and discovered a HOLE in the engine, which was absolutely dry of any oil. As in dry for so long there is no way it wasn't like that when we bought it, and this is what our mechanic said. No way it was my son's fault. This 2008 Toyota had had an ENGINE recall that was never fixed. Hertel sold us a car with an ENGINE RECALL and didn't say a word about it so that WE could address it. That year's model Toyota had a manufacturer defect that caused the rubber seals to allow all the oil to leak out and cause... A rod to break off and puncture the engine. It threw a rod. Now this warranty company immediately requested we pay for the mechanic to drop the oil pan ($600). So we did. They finally sent an adjuster, who asked us to authorize and pay for the bottom oil pan to be dropped. Our mechanic explained that we didn't need to do that for him to see the hole, with the camera. The mechanic said he would never need to drop the bottom oil pan and that it was apparently the warrant company's way of chipping away at the cost and push it off onto us. Now we called Hertel and told them what had happened. They sold us a complete LEMON, and on top of that talked us into buying an extended warranty from a company with shady tactics. We were never told by the salesman that there was a cap on repair costs, only that they would cover the whole drive train for another 50k miles. Now, Hertel has just left us hanging with what amounted to an $11k (warranty and TTL) paper weight. That could have gotten my son in a bad car wreck. Do not trust this dealership. Most certainly do not buy the extended warranty plan they are PUSHING on you. They prey on working people here.

    Every car has been perfect Service great would recommend to…read moreall Craig is most accommodating

    RLB Sales

    RLB Sales

    (17 reviews)

    Far West

    Buyer beware! Tried to offer me 10k under the trade in value…read moreI received from an ACTUAL dealership and the vehicle I was trying to purchase from the wasn't even on their lot. Very suspect and I would talk to a real dealership before doing business with these people. "Richard Smith" clearly does not know what he is doing

    I have a car guy. His name is Jeff and he works at RLB Sales…read more Once in a while you form a business relationship that is so satisfying you can't wait to refer other people. I am a lifetime customer of RLB Sales because of my experience with Jeff Crawford. I have bought or leased 8 cars from him and he's never steered me wrong. Jeff is a straight talker, is wide open about how his financing works, and can find literally *anything*. Maybe the best way to illustrate is with some stories. I wanted a 350z several years ago and Jeff found one for me in Plainview, TX. The cost of having it driven to DFW would have added about $1,000 to the price. So Jeff insisted I work directly with the dealership in Plainview to save that money and brokered the whole deal for me, working out a dealer-to-dealer cost price. He even negotiated to have a guy from the dealership meet me at the airport with the car so I could look at it and decide if I wanted it (it was love at first sight, of course). Unbelievable. When buying a Nissan Rogue from him for my +1, he advised us to go with the lower trimline for $5K less, then add the sunroof and leather after market for $1,500. I asked if he could add a kicker box, which he put in and rolled it into the financing (less than $5 difference in the payment). My son needed a first car and Jeff had a trade-in 2014 Honda Fit that had hail damage for under $4K. He *loves* the car. Have I made my point yet? If you've driven down Camp Bowie, you've past the lot at the corner of Byant Irvin. Drop in to see Jeff and tell him I sent you!

    Toyota - car_dealers - Updated May 2026

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