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    Toy Chest

    3.1 (8 reviews)
    InexpensiveToy Stores

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    Awesome Toys & Gifts - Westport

    Awesome Toys & Gifts - Westport

    4.5(2 reviews)
    12.5 mi

    This place is Great overall but i feel like if they added the pokemon event on saturday too it…read morewould be better. but everything else is basically perfect i highly recommend this place for peoople looking for fun toys for their kids or toys for a party.

    We have been using this store as our go to when we need presents for a birthday or other similar…read moreoccasion. As the parent of an elementary school student, we typically go there quite often. The manager, Nancy, is very sweet and a whiz at wrapping anything in the store. We are members of the rewards program and have made use of many $10 rewards certificates. This business has two locations, Westport and Stamford. We like to support local businesses and have chosen to shop them despite some lower prices at cheaper chains like Target, Walmart, or Amazon. We achieved a $10 rewards certificate just prior to the local school closures and statewide lock down. Clearly, during the lock down and the pandemic as a whole, we have done our best to avoid crowds and low ventilated areas. There have also not been ANY birthday parties since March. Today, we took the opportunity to venture into the store to get a present for a close friend (again, no party). After completing our shopping, with Nancy's help, I was astonished to learn that my now expired reward would NOT be honored. I tried to call the corporate office three times to speak with "Nick", but I was sent to voicemail each time. During the pandemic, I have been given extensions on airline miles, travel points, hotel reservations and various other rewards, coupons and now expired benefits. On their website, this company has a tab that claims to support local communities. If they truly want to support communities, the policy of not honoring rewards that expired during the pandemic must be scrapped. The day after we shopped, Nancy called me personally to say that she had spoken with corporate to fight for the customer rewards. Her persuasive efforts apparently worked and she reported that, the next time I come to the store, my expired pandemic rewards would be honored. She is great at her job and I hope she is treated as she deserves to be.

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    Awesome Toys & Gifts - Westport - The best toys ever I love

    The best toys ever I love

    Awesome Toys & Gifts - Westport
    Awesome Toys & Gifts - Westport

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    Groove - The store.

    Groove

    4.0(4 reviews)
    12.3 mi

    I have shopped here for years and spent quite a bit of money here. I have always found the owner…read moreand staff to be helpful and friendly...until today. I came in with a romper I had bought my 12 yr old. It was quite expensive and she wore it once and the seams were unraveling. When I first showed it to an obviously new sales girl. She told me it didn't come from there store. I assured her it did and told her she could look it up in my profile. I then went to shop with my two girls. The woman never came back to tell me she did find the transaction I had to approach her at which time she told me she couldn't help me but Melissa would be back soon and wait for her. So I waited and waited. Finally Melissa arrives and takes one look at this unraveling romper and says" I will have someone sew it for you it's an easy fix" Wrong answer. I explained I didn't want it fixed because it was obviously made poorly and for the money I paid last didn't want "someone stitching up thank you very much " She said well I'm not taking it back" This woman can see I am standing there with more clothes to buy today...the right answer is "I am so sorry I know you shop with us often let me give you a credit towards your purchase today. She was beyond rude thus I put down the clothes I was going to purchase and picked up my phone to write this yelp review. I will not shop there again. If you are going to have top prices then you best have top customer service to match it. Shameful behavior especially given the number of places to mediocre overpriced children's items in this area. I never would have expected it from this store. But it only takes once to lose a customer for life. I hope not taking back a damaged romper was worth exactly that.. Because that is what it cost you.

    Groove is the exemplification of a local business that truly caters to their customers. Corri and…read moreher staff have it on point to assist their customers during shopping and gift buying providing shipping with minimal cost. I cannot say enough about the positive shopping experience that we experience at Groove. Bravo Corri for your amazing selection and spectrum of childrens, teens and womens clothing and gifts.

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    Groove
    Groove - Storefront

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    Storefront

    Toy Chest - toys - Updated May 2026

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