This place is Great overall but i feel like if they added the pokemon event on saturday too it…read morewould be better. but everything else is basically perfect i highly recommend this place for peoople looking for fun toys for their kids or toys for a party.

We have been using this store as our go to when we need presents for a birthday or other similar…read moreoccasion. As the parent of an elementary school student, we typically go there quite often. The manager, Nancy, is very sweet and a whiz at wrapping anything in the store. We are members of the rewards program and have made use of many $10 rewards certificates. This business has two locations, Westport and Stamford. We like to support local businesses and have chosen to shop them despite some lower prices at cheaper chains like Target, Walmart, or Amazon. We achieved a $10 rewards certificate just prior to the local school closures and statewide lock down. Clearly, during the lock down and the pandemic as a whole, we have done our best to avoid crowds and low ventilated areas. There have also not been ANY birthday parties since March. Today, we took the opportunity to venture into the store to get a present for a close friend (again, no party). After completing our shopping, with Nancy's help, I was astonished to learn that my now expired reward would NOT be honored. I tried to call the corporate office three times to speak with "Nick", but I was sent to voicemail each time. During the pandemic, I have been given extensions on airline miles, travel points, hotel reservations and various other rewards, coupons and now expired benefits. On their website, this company has a tab that claims to support local communities. If they truly want to support communities, the policy of not honoring rewards that expired during the pandemic must be scrapped. The day after we shopped, Nancy called me personally to say that she had spoken with corporate to fight for the customer rewards. Her persuasive efforts apparently worked and she reported that, the next time I come to the store, my expired pandemic rewards would be honored. She is great at her job and I hope she is treated as she deserves to be.

So I was trying to buy a dumpling, u know those viral ones. And then Kevin came up to me and said…read morethat the dumplings were all glitter dumpling, u know those viral ones. So I bought a lot because the glitter on are really rare, and sell for $100. But then when I got home I opened them and they all were the white ones the least rare ones, u know the viral ones. And I went to return them because I got scammed, and then they didn't let me. Then Kevin came out and said too bad 4 who? Too bad 4 u! So I said grown ahh man btw. So overall I think it was a horrible experience and I definitely don't like that cringe cornball Kevin. 1 star for Kevin's performance, 3.5 star for everyone else's performance.

My four children and I visited the store while traveling through the area. Three employees were…read moreworking. One employee (maybe the owner) was behind the counter, two other employees were stocking. No one spoke to us. We passed by them multiple times to get around to the other side of the store. No one said a word. My son was looking for a specific new item. We found it, only to find that it was marked THREE times higher than regular retail price. $50 collectible cards were priced at $150. $6 packs of cards were priced at $15. I was under the impression this was a toy store, not a price gouging collector's showcase. We will happily spend our money elsewhere.

Overpriced toys and unfriendly owner, also not a kid-friendly shop. Save your time and buy on…read moreAmazon!

Plastic and some European so it's worth the stop but it's not anything near what I'd hoped for in…read moreDarien. Where are the high quality toys and the mindful options for children these days? Is everyone just plugging in the kids to electronics? Scary as this is an affluent subculture and the prodigy will be highly influential in the world we live in. Does the cheap plastic imported from China really teach good values? I know that a business has to stay in business which means that they have to sell what the people demand but a few more tasteful options would go a long way.

Had a great experience with management and staff and it was related to a small order right before…read moreChristmas. That is how you build goodwill with your customer base. Kudos to Awesome Toys and Gifts.

Stopped in here for a birthday present for a friend's kid. The staff was nice and very helpful. The…read morestore is adorable, though super hidden behind a shopping center. I wish they had more visibility because it seems like such a nice town toy store! The free gift wrapping station (with bows, tape, name cards to stick on the gifts, scissors) and FREE CARDS were such a nice touch. Seems so simple but means so much to the customers. Never going back to Toys R Us again!

The staff are excellent. There seems to be a good selection of toys for children that are safe. The…read morestaff are very kind and the store has books, toys, and a variety of merchandise for kids. They have a lot of cool trains, cars and other toys. They take cash and credit cards.

Great toy store! My…read morelittle boy loves it in here. They have a great selection of toys - trains, cars and other toys. The associates are super friendly and knowledgeable. Plus they can wrap a gift super fast!

My Mom has picked out perfect gifts, for her grandchildren and greats for years, from this store…read more The owner directs Mom towards toys based on each child's likes. She also wraps and ships them around the country. The suggested gifts are a hit everytime. The owners knowledge,advice and variety are priceless . She has made this a valuable source of perfect gifts from Grandparents.This store is a hidden gem.

If you're a childless gal with lots of friends' kiddos to buy for then I highly recommend Kim…read more(owner and now dubbed by one of my friends as a 'gift concierge') to shop for you! She stayed in my price range, picked out 2 gifts for each kid (for the 2024 holidays) & wrapped everything! The kids have absolutely loved their gifts! Worth the 1 hour drive!

You just don't see toys stores like this anymore. Nothing but toys and hobby stuff all over the…read moreplace. It kind of reminds me when I was a kid and we would go to the toy store and get to see so many options. I was looking for a simple Family Bingo set and was lucky enough to find one. The staff was very helpful in locating what I was looking for.

Thus far I have good experiences with shop. It's not an easy Buisness model to run a hobby shop. I…read moresee serval complaints on this companies review stats (2 about bathrooms) and several other about broken RC cars and such. RC cars are designed to break in certain areas to prevent other areas from getting damaged, and ordering parts and repairing the RC cars and planes is a HUGE part of the hobby and an important learning lesson for kids. That being said when I went in there were only kids working the shop, but one of the gentlemen/kids was pretty knowledgeable. I think for what it is this is a good shop with a variety of things to offer. A 1 star review about not being able to use the bathroom is just rude and should not be warranted. I also thought for the stores location being in a upscale neighborhood the prices are decent. Also, about 3 years ago I stopped by with my younger brother and they let us drive the RC cars around in the parking lot which was fun.

They have a good selection of retro games, with prices on them. They don't try to look up current…read moreprices and charge you that, which some stores do. The store is bright and clean, which got me to stay and shop longer. They were running a buy 3 get 1 free, if it was under $9. I picked a $10 game, and asked if I could just pay the extra dollar, and they said yes. So customer service was great and friendly. I will be visiting again in the future.

Retro Games Plus is a cool shop filled with nostalgia and present day pop culture collectibles and…read moregames. The prices are decent and the staff is always friendly. It's a really neat shop to browse, especially for early gaming systems. It is a throwback shop that definitely makes you go "omg! I totally forgot about this game!" For nostalgia purposes, this is an awesome store!!