We recently purchased vehicles as well as received service from Jarrett Gordon Ford…read more The experience was the best I had experienced! The GM and his team made the experience delightful! I am a very delighted customer!

I sent in an interest request on an 80K vehicle. I immediately received a response via email by a…read moresalesman named Brian Peine. I responded and requested he call me because I am really interested in their vehicle and ready to buy. Never heard from Brian. I called and after numerous transfers and hanging up on me, I finally spoke to a manager named Victor. Victor identified himself as a manger and was worthless. He had every excuse why I was not able to reach a salesman. He stated the dealership just had a fire and their phones were questionable . Victor was non-responsive, had zero customer service, and his arrogance was easily demonstrated through the phone. I explained to him I was from out of state and if there was any movement on the price. Victor stated the dealer does not need to lower prices to sell vehicles to people from out of state or in-state. Not only was Victor not very friendly , the so called MANAGER made no effort whatsoever to sell me the vehicle or apologize for the 3 attempts to reach a salesman. He was horrible to deal with. I said thank you and that was it. The next day Brian Peine sent me a second email stating he would call me in a couple minutes. I never received a call from Brian all day. I sent him an email asking why he never called and his excuse was he was really busy. I have all email correspondence to show everything stayed above. False promises, No customer service, No professionalism, and a Manager that has no idea of customer service. I would never spend my money here and I hope everyone else reconsiders their decision on this business. First impressions are everything and an insight to how the dealership is being operated. I hope the upper management and GM see this review and train Victor and Brian about doing what you say you're going to do and basic customer service. I would hate for anyone else to have to experience what I just did with this so called dealership.

DONT BUY HERE! He sells by intimidation I have owned five car dealerships he is the worst of the…read moreworst ! Talk about not caring for your fellow man ! I will be looking forward to suing him . I asked him a question as he was selling my wife a vehicle with the front bumper hanging off . He said F YOU ITS AN 1800 DOLLAR CAR. More like a $400 car . I have never seen a car salesman use a tactic of threatening calling the police if someone says something about the car he doesn't like . Marty doesn't just give car salesman a bad name he gives criminals a bad name. REMEMBER ALL DEALERS MUST BE BONDED SO HE HAS A BOND

I had a great experience with this business. Deal made on a handshake. Friendly, not pushy, honest,…read moreand helpful.

Bought 2 boats in the last month from Hillman. The process was simple both times, good deals were…read moreprovided, and they've been beyond helpful in correcting some minor issues from the start. Will be back next season. If you want to trial some of the boats for a day that they offer we have a couple at cfwatersports.com. Thanks Al, Tony, & Rob.

I brought my Suzuki motor here for repair. According to them it's not "worth" repairing. It may not…read morebe to them but it is to me. Thanks for stealing $100.00 bucks for nothing from me. High pressure sales to buy from them instead of fixing what I already own.

Fair price. Quick service. Will be going back should I need more car repair…read more They rebuilt my tranny.

We first took our van to D & D last September (2025) because our engine light came on and cruise…read morecontrol stopped working. We were leaving for MI the next day after picking up our "fixed" van. On the way, light came on, cruise didn't work. We kept taking it back because it wasn't fixed. They have had it more than we have! During this winter we experienced the same over and over. The van then developed where everytime we put gas in it it wouldn't start. The part they quoted us was almost $500 plus $100 to install. We were able to get the Toyota part from Toyota in Lakeland less than $250. D&D did install the part fixing the hard start. However, the engine light continues to come on and cruise stops. In May we were told a vacuum hose, plugged and capped had been found and they would have to locate a diagram of the engine to know where to connect it. Supposedly this past week the van was fixed. We picked it up Friday evening after dropping it off on Monday. Today, Sunday, the light is back on and cruise has stopped. On more than 1 occasions we were given a day to bring the van in which we would do , it sat for days untouched. Drove by Friday near noon van was where we had left it. We called an hour later told they were just scanning the code , we were called shortly to be told it's fixed and we could pick it up. It appears what happened was the code was reset, the van isn't fixed. We highly DO NOT RECOMMEND D & D. Unless you don't mind paying to have a problem that doesn't get fixed, extremely poor communication, knowing Don when he does show up works from 11am -4pm. But he will be quick to let you know he has a life, plus in addition to the repair side, he sells cars, and manages rental properties, as well as sells real-estate. He should concentrate on one interest and do it well! If not repair, then selling cars, if not that, then property management/real-estate selling. His Dad would love to retire completely and step aside but his son doesn't seem to want to do that. For us, NEVER again. Tells you he can fix it, takes your money, your time. We are retired, on fixed income, taking care of 92+ & 98 year old parents. Our own health is not good and this has caused us increased difficulties.

Even though I didn't end up buying the car from them because we couldn't agree on pricing to stay…read morewithin my budget they treated me with the utmost respect and courtesy. Judd was very nice and respectful throughout my time there!!! Great dealership if you're looking for a new/used vehicle

I just wanted to share how fantastic our experience has been with Joe, Ryan, and the entire team at…read moreJarrett Gorden Ford. From the moment my husband and I arrived, everyone was incredibly friendly, helpful, and welcoming. They truly go above and beyond when it comes to customer service--they treat you like a person, not just another sale or service appointment. Joe and Ryan took the time to explain everything clearly, answer all our questions, and made sure we felt confident and comfortable throughout the entire process. Their professionalism combined with their genuine kindness made the experience not only smooth, but actually enjoyable. It's rare these days to find a dealership that is honest, attentive, and customer-focused, but this team absolutely is. I'd highly recommend Jarrett Gorden Ford to anyone looking for great service and a team they can trust!