I sent in an interest request on an 80K vehicle. I immediately received a response via email by a…read moresalesman named Brian Peine. I responded and requested he call me because I am really interested in their vehicle and ready to buy. Never heard from Brian. I called and after numerous transfers and hanging up on me, I finally spoke to a manager named Victor. Victor identified himself as a manger and was worthless. He had every excuse why I was not able to reach a salesman. He stated the dealership just had a fire and their phones were questionable . Victor was non-responsive, had zero customer service, and his arrogance was easily demonstrated through the phone. I explained to him I was from out of state and if there was any movement on the price. Victor stated the dealer does not need to lower prices to sell vehicles to people from out of state or in-state. Not only was Victor not very friendly , the so called MANAGER made no effort whatsoever to sell me the vehicle or apologize for the 3 attempts to reach a salesman. He was horrible to deal with. I said thank you and that was it. The next day Brian Peine sent me a second email stating he would call me in a couple minutes. I never received a call from Brian all day. I sent him an email asking why he never called and his excuse was he was really busy. I have all email correspondence to show everything stayed above. False promises, No customer service, No professionalism, and a Manager that has no idea of customer service. I would never spend my money here and I hope everyone else reconsiders their decision on this business. First impressions are everything and an insight to how the dealership is being operated. I hope the upper management and GM see this review and train Victor and Brian about doing what you say you're going to do and basic customer service. I would hate for anyone else to have to experience what I just did with this so called dealership.

This Dealership: Where Customer Service Goes to Die (But Hey, At Least the Air Conditioning Works)…read more What an absolute privilege it was to do business with this dealership. Truly. I came in expecting to buy a car -- silly me -- and instead got front-row seats to the most dysfunctional operation I've ever witnessed. Let's start with the salesman, who graciously decided to show up 45 minutes late to our appointment. I can only assume he was busy solving world hunger or curing diseases, because clearly being on time for customers is beneath him. Then came the beautiful promise of a 90-day warranty. Wow, how generous! Except -- plot twist -- the car was too old to even qualify. I mean, who checks details like that when you can just say whatever it takes to close a deal, right? And the follow-up? Oh, I hope you're patient, because the salesperson ghosted us for two weeks. I can only imagine they were overwhelmed with the effort of remembering we existed. When I finally dragged the sales manager into it, he treated the whole situation like I'd asked him to donate a kidney. Arrogant, dismissive -- he must really hate having customers interrupt his busy schedule of doing absolutely nothing. Let's not forget the windshield saga. We were apparently invisible, because no one even knew that's why we were there. After what felt like begging, pleading, and possibly offering my firstborn, the window was finally fixed. Bravo -- what a heroic effort to meet basic obligations. And the cherry on top? I called the general manager. I'm sure he's working tirelessly on crafting a response, because shocker -- still no word. Maybe he's on an extended vacation in a land where customer service still exists. If you're looking for a dealership that specializes in broken promises, endless delays, and Olympic-level indifference -- congratulations, you've found it. For the rest of us who value our time, sanity, and dignity? Run, don't walk, in the other direction.

DONT BUY HERE! He sells by intimidation I have owned five car dealerships he is the worst of the…read moreworst ! Talk about not caring for your fellow man ! I will be looking forward to suing him . I asked him a question as he was selling my wife a vehicle with the front bumper hanging off . He said F YOU ITS AN 1800 DOLLAR CAR. More like a $400 car . I have never seen a car salesman use a tactic of threatening calling the police if someone says something about the car he doesn't like . Marty doesn't just give car salesman a bad name he gives criminals a bad name. REMEMBER ALL DEALERS MUST BE BONDED SO HE HAS A BOND

I had a great experience with this business. Deal made on a handshake. Friendly, not pushy, honest,…read moreand helpful.

I brought my Suzuki motor here for repair. According to them it's not "worth" repairing. It may not…read morebe to them but it is to me. Thanks for stealing $100.00 bucks for nothing from me. High pressure sales to buy from them instead of fixing what I already own.

Bought 2 boats in the last month from Hillman. The process was simple both times, good deals were…read moreprovided, and they've been beyond helpful in correcting some minor issues from the start. Will be back next season. If you want to trial some of the boats for a day that they offer we have a couple at cfwatersports.com. Thanks Al, Tony, & Rob.

If you don't want to get over charge for fake repairs but the duo thieves don't go here. The will…read morebreak extra parts just to charge you more money

Fair price. Quick service. Will be going back should I need more car repair…read more They rebuilt my tranny.

I just wanted to share how fantastic our experience has been with Joe, Ryan, and the entire team at…read moreJarrett Gorden Ford. From the moment my husband and I arrived, everyone was incredibly friendly, helpful, and welcoming. They truly go above and beyond when it comes to customer service--they treat you like a person, not just another sale or service appointment. Joe and Ryan took the time to explain everything clearly, answer all our questions, and made sure we felt confident and comfortable throughout the entire process. Their professionalism combined with their genuine kindness made the experience not only smooth, but actually enjoyable. It's rare these days to find a dealership that is honest, attentive, and customer-focused, but this team absolutely is. I'd highly recommend Jarrett Gorden Ford to anyone looking for great service and a team they can trust!

This was hands down the best car shopping experience that I have ever had. I went to look at a demo…read morecar in my price range that I didn't really want and I told our salesperson, Vadim, that it was in our budget but he asked what I liked and didn't like about it. I drove over an hour and past 2 other Lincoln dealerships to get there and when I did he had the demo waiting and two others. He told me that they would make the numbers work if I liked one of the other two that he picked better. I was hesitant but I test drove one of the ones he selected and I loved it. We went back to the offices and he was true to his word! He was able to make the numbers work so that the better one (one he had selected, not the demo) fit into our budget! I drove it home and haven't stopped smiling! This is the opposite of any other car shopping experience that I have had and I highly recommend that you go to this dealership if you're interested in a Lincoln. They were all friendly and there was no pressure at all. They really want to make you happy and get you your dream car. The facility was also very high end and comfortable with leather chairs and snacks. I was very comfortable the whole time. This dealership is by far the best I have ever been to and worth the drive!