We got engaged with a ring from a commercial jewelry store in the mall, and didn't even own it for…read more24 hours before a diamond fell out! Long story short, we discovered Facets Etc., and they created an absolutely stunning custom engagement ring, and now our wedding bands too. I cannot recommend them enough! They worked with us on our budget for both ring projects and are truly exceptional at what they do. Now that we're married, my ring is perfect, with every stone intact! If you're considering a chain jewelry store, don't bother, they simply don't care. For the perfect piece of jewelry for your special day, stop by Facets Etc. and tell Colby and his wife sent you. You'll get nothing but professional, flawless service. Skip the mall, and chat with them instead!

Owner Tracey Smith does beautiful work both with her jewelry design...elegant, versatile, one of a…read morekind pieces. She also does jewelry repair and restore which has been a great find! I have had my wedding rings resized and restored, earrings and necklaces repaired, and a stunning pendant made out of a beach stone into a unique necklace through Tracey. FACETSetc is a lovely small local store. So glad to have her in my town!

Friendly service. Informative and thoughtful about the process. Love the results for both pieces!read more

Love them!!! Helped me out with my wedding & engagement rings situation. Will go there again,…read morehighly recommend!

I found a tiny, cameo pendant for $3 at a junk sale and brought it in to John. He cleaned it and…read morepolished it. It's gold and the cameo is so pretty! He charged me $6 to clean and polish and change the jump ring, it's darling and a bargain! (John might be getting a bit gruff, it's ok. I am too.)

I buy and sell watches, and was looking for a good local watchmaker to service. It appears I have…read moreto keep looking. If the horrible communication(non answered messages, email) isn't enough to keep you away, take a look at before and after photos. Left photos were taken the day it was dropped off. I dropped this off for a movement service. Got it back with scratches on the dial and half of the orange paint on the bezel missing, also the lume plots are now dirty where they were perfect. This watch is 17 years old. It made it 17 years with the bezel in excellent shape. 10 weeks with John and it's aged by years. Do yourself a favor and go somewhere else. I wish I had seen the review right before mine before going here. This guy simply doesn't care, and does sloppy work.

DON'T MAKE THE SAME MISTAKE WE DID - GO SOMEWHERE ELSE…read more My wife and I brought in a gold chain for a simple repair that took less than five minutes. We were charged $35. The exact same spot broke the very next day. We called and were told, "No problem--bring it back in." But when I returned, the owner--without even examining it up close--claimed it was a "different area" and demanded another $35. He was rude, condescending, and completely dismissive. Given the number of similar negative reviews, this clearly isn't an isolated incident. When the owner inevitably responds with excuses or denials, please be assured: this is EXACTLY what happened. (Note: We brought it to another jeweler in the same plaza who fixed it properly--for just $15.)

Raffi was very kind and respectful. He was able to resize my engagement ring within an hour. I am…read moreso happy and will definitely be back in the future!

I have a custom silver guitar pick I needed to be mounted to a chain. They drilled the pick and…read moreadded a hoop. They also cleaned my silver chain. Both the chain and the charm look perfect.

What a great shop to find! Adam was so very helpful and kind...getting a knot out of my fine chain…read moreand repairing it in record time. I appreciate his customer services and dedication to putting the customer's needs and desires first. Well done, Adam! I can't wait to wear my repaired chain again! Val W.

Staff and owner are very kind and courteous. They are very…read moreknowledgeable and they are not trying to rip you off Don't waste your time going to the jewelers building. This is the place to go.

In a word everything! I was told a week to get a watch…read morerepaired and it was almost 3 weeks and my calling them 2 times before it was finally done. It's a small shop that seemed sketchy and I didn't get a good feeling from the start, wish I never went there.

Genuine people that are meticulous in their attention to detail. I'm very happy with the repairs…read moreI've had done to my earrings and rings. I have a custom order in now and Jeffrey has been absolutely a pleasure to work with.

The best jeweler around. Beautiful pieces and the best customer service. I can't say too much about…read moretheir professionalism and courtesy. I'll never go anywhere else.

I ordered a initial heart gold ring and i am beyond happy. He was very polite and nice.. I will…read moredefinitely be going back to buy and order more..

Went here to sell some gold and silver jewelry. The owner was super friendly, their greeter Jessie…read more(dog) super sweet. The jeweler's son spent over an hour going through my jewelry, explaining everything as he went. Received an excellent price for my jewelry. Highly recommend.

John is a great part of the neighborhood and my go to guy for all my jewelry needs…read more He is trust worthy and that's important! Most importantly I love his welcoming committee Jesse James ( sweet dog)

Fantastic selection of Pendleton and Birkenstock shoes. The service is great and prices are…read morereasonable. Awesome selection of serious outdoor gear too (even though I'm not a camper I can't help but admire how nice it all looks!). Definitely a mini REI or LLBean if you're in the area.

Excellent experience working with Evans staff on finding the right pair of running shoes…read more Friendly, helpful, knowledgeable and patient staff. Loved the women's clothing as well. Will definitely visit again soon.