Back In the beginning of April my friend was looking for a locket that she could engrave her…read moreinitials on and put her in. We went to NH one jewelry store was very nice we shop there often they just did not have anything the other the sales person was very young and rude. So we left and decided we would go on a search for a locket. On the way home I thought about Royal Jewelers. We had never been to the store but someone I know spoke very highly of it. So I called the store explained what we were looking for. The saleswoman sounded excited as she said they had just the locket they had it for awhile. We asked Margaret to hold it for us. We went a few days later and it was exactly what my friend wanted-mind you this was a small purchase under $500. Margaret treated us like we were buying an expensive piece. She was so helpful and genuine. My friend purchased it and they had it engraved it came out perfectly and before the engraving was authorized Margaret sent an example over. The store is very beautiful, and Margaret is a gem herself. It was a great experience, we will be back.

Absolutely avoid this business. I cannot caution you strongly enough. Absolute incompetence verging…read moreon malpractice. They're just there to push metal and rocks with no genuine concern for the customer. My wife went to Royal Jewelers with her engagement ring and the ring marking the birth of our daughter. She's had them for 27 and 24 years, and she left with both rings destroyed and needing to be rebuilt from scratch. The rings were joined together and she wore them often, but this past time she wasn't able to easily remove them. She wanted them resized and expected they would remove them by cutting them, easing them off and then add a small section to make them larger. Instead, after they were cut, their senior "expert jeweler" went after them with two pairs of pliers like he was using the "Jaws of Life" and tore open a 1/2-inch gap in the ring putting sharp bends and scratches all around the ring, including hard bends in the settings and basically destroying the entire ring set. Now she's home in tears with her ring, absolutely ruined by this yahoo, and needing it to be rebuilt from scratch. To make their failure even more painful for us, the ring was originally made by a good friend of ours who has since passed away. He was an actual professional jeweler that I'm certain could have easily have managed this task. When I called to speak with this jeweler, I got a complete song and dance of "Well I had to be careful not to cut her finger with the sharp edges" and "I told her some of the set stones may come a little loose". Seriously? He should have told her "I'm going to open up your ring like a pinata and you will never wear it again." And the nonchalant attitude of not my problem "well these things can happen" I got from him on the phone was beyond the pale. He could have easily slipped a thin strip of stainless steel under the cut to protect her and eased the ring off. Or, he could have cut the ring on both the left and right side so it would come off in two pieces. This is a simple job that just needs some care and can be done in many ways. Royal could have done better with bolt cutters! So, I would say to any potential customer, Royal Jewelers may be suitable for retailing pre-manufactured items or working on costume jewelry, but for anything with sentimental or monetary value just stay away. And to Royal Jewelers, I just say this, if you cannot do a job right, then just say so and don't take the job.

Very disappointed in the work they did and when the piece broke they do not guarantee any work…read more They said I needed a new head for my diamond so I said to do it - well it came apart again after only a few months and now I would never use them again- Still don't guarantee the work even though I spent $300 in new repair.

To follow on from my previous review of this horrible, horrible place and how my husband had to…read morebully them into finally giving back my mother's watch. Fast forward to this week, and the back of the watch fell off while my mother was wearing it. After this terrible experience at Nazarians, my sister contacted Baum and Mercier, the manufacturer of this vintage watch. We returned the watch to them directly for repair. Come to find out, the internal mechanism of the watch had been replaced and was not the original movement. The back was also damaged and the ring inside was broken in 3 pieces. It will be costing her $1200 to have the watch repaired. A full year after taking it to Nazarians for repair. Do not use them!!

Very honest and upfront in their transactions. This quality is very important when choosing a…read morejeweler.

Alex and the team helped design my engagement ring and I couldn't recommend them enough! From the…read morecreativity and attention to detail to the overall personal touch, made for a great experience.

The most spectacular engagement ring I have ever seen!!! I…read morefound this place while doing a google search for places around the Burlington area that did custom jewelry. I wasn't particularly impressed with the website but since the reviews were good I thought I'd give them a chance. This place exceeded my wildest expectations! First of all, I love that it is a family owned business. There are two brothers that own and operate the place. I worked with Brahim on the design of my custom engagement ring. I had been shopping with my girlfriend a few places but she could never seem to find a ring that she totally loved. I went to Brahim with a number of ideas for what I wanted to include in a ring. Brahim was completely professional as he worked with the ideas that I wanted creating sketches and even offering a few ideas for stuff that I hadn't even thought of. He also wasn't pushy about me getting anything too expensive and even suggested that if I wanted to buy the diamond from someone else and bring it to him that would be fine. He's not in the diamond business but did a search for me and in the end actually found a perfect diamond at a great price from someone he knew in the industry. Not to mention the fact that his prices are extremely fair! Having looked at plenty of ring settings and prices his quote was almost equivalent to those at other places that aren't custom made! Once we had agreed on a design in just 3 weeks he was done! The ring came out absolutely perfect and exactly as he had described it would. He actually ended up adding 4 extra diamonds in the band and he didn't even charge me extra for them! Not to mention, every time I went back to him he would even remember my name. Needless to say my fiancé completely loved the ring! She said it was the most beautiful ring she had ever seen. I have already recommended Brahim to a friend who's getting engaged soon and would highly recommend him to anyone who is in the market for custom jewelry. Brahim was an absolute pleasure to work for, guarantees all his work at no extra charge and delivers nothing but quality product. 5 Stars! UPDATE: I can't say enough good things about this company. They do things the old fashioned way, completely by hand, and they stand by their work. The best customer service I have ever seen. I bought my wife's custom engagement ring from Brahim back in 2012. Fast forward a few years, my wife found that the ring just didn't fit as well as it used to (she lost some weight). I dropped by Brahim's shop and he bent over backwards to make it right. First he added a couple gold beads inside the band (per our our request) to try and make it smaller without a full resize. Unfortunately that didn't quite do it for my wife so we went back. Brahim offered to do a full resize...no questions asked! Now the ring fits beautifully! We went in the weekend before Thanksgiving and he had it ready 4 days later! Awesome service! These guys are as good as it gets between customer service and standing behind their product! A pleasure to work with! Don't hesitate to give these guys a shot!

just now New…read moreRecently, I lost my wedding ring which had never come off my finger since the day I was married In June of 1989. All I can say is that I was pretty distraught at the time because I never thought that I would be able to replace it exactly. Then I remembered great experience I had A few years ago when I had to resize some jewelry at this jewelry store. Luckily, my wife's rang was the same as mine so we took a few pictures And sent them to this jeweler and magically they were able to replace the ring with an even better model. All I can say is there is one word that tells all about this jeweler and that word is quality. Check out the picture below.and you will see what a great job they did helping me to replace this very important piece of jewelry that never came off my finger for nearly 35 years. All I can say is the ring that they made for me is better than the original and when they say they make custom jewelry, they don't just make regular custom jewelry. They make stupendous custom jewelry. That said, I am telling you go to the showroom and talk to Amina because she is a superstar. Before you buy any jewelry check out what they have to offer because everything they have is unique and of very high quality. I was very sad when I first reached out to them, but they may be very happy with the quality of product that they created from scratch. Check out the picture below for proof.

I was able to visit the MC studio for their 2025 Bridal Week event, and all I can say is you MUST…read morecheck out this jeweler! Multiple of my friends have gotten their engagement rings and wedding bands from here, and I can see why. The unique dainty styles are stunning, and you can really see the care and attention to detail that goes into hand crafting each piece. The staff were incredibly welcoming, knowledgeable, and really trying to help each customer find the right item for them! Would absolutely recommend checking out their website or doing a consultation with MC.

Absolutely OBSESSED with my rings from Melanie Casey! I was engaged for almost 22 months, therefore…read moreI had a lot of time to search for my perfect wedding band(s). I kept coming back to MC, especially after researching and learning about how ethical these diamonds are. The options are so unique, and I love the Morse code products for future band ideas. The communication throughout the process was excellent and the order arrived on time. Will be purchasing more bands from here in the future!! Thank you for my PERFECT bands!

We were long time loyal customers even recommending to many others. However after a recent…read moreexperience by my fiancée and her friend being treated unprofessionally and rudely by the owner that has unfortunately come to an end Our friend attempted to address the situation and the owner wrote to her dismissively offering her to come back to the shop then deleted the instagram post our friend had commented on and our friend was immediately blocked

My favorite woman's clothing boutique. Stephanie and all of…read morethe staff make the shopping experience very individual and special. The store carries numerous great brands and prides itself in dressing you from head to toe. A great find in Andover, Massachusetts!

I brought a liberty head 10$ gold coin in. Owner said he could only give me value of the gold and…read morehe offered me $450. I left and went to Boston bullion in Burlington ma on 101 Cambridge street. They said they could only give me the value of the gold and they gave me $575 cash. You be the judge!!!

From the owner: We buy your unwanted or broken gold and/or silver jewelry. We buy gold and silver coins. We buy…read moresterling products (jewelry, silverware, flatware, candlesticks, etc, etc.). We pay cash for your gold and silver.

At last I've found the answer to many of my beauty questions…read more I received advice on makeup and skin care from an individual who believes as I do in products which are not only good for your skin but also do what you want them to do. The accessories are unique, too. Great find.

What an incredible store with wonderfully beautiful things for sale. The price ranges so there is…read moresomething there for everyone. From hair accessories to handbags to unique (local made) jewelry to gorgeous things bridal, my daughter and I make a point to visit often to support this great store in Andover and because we are hooked!

Brought in an old necklace and traded it in for a Miami Cuban 22 inch chain which I absolutely…read morelove, also they gave me a great deal and very good to work with. Only place I will go

Great selection and amazing service please visit for all your jewelry needs they are opened Tuesday…read moreto Sat

Leo & Lisa are fantastic. They are extremely knowledgeable, highly ethical & very reasonable. I…read moretook 2 of my Cartier watches in for various needs rather than driving to Boston or NYC. They took care of the repairs and also advised me on another vintage item that needed attention. Their inventory of beautiful gems and settings are excellent and great for special gifts. Re-sizing/redesign/refitting of wedding rings is also a special skill. A+ all the way.

Great service. Did exactly what I wanted and listened to my concerns with some suggestions. Highly…read morerecommend.