Since when is a sterling silver medal and chain cost $350.00?? Honestly ---- you took advantage of my husband. I've googled and they are NOT that expensive. read more

I recently visited the new Naser Family Jewelers location in Plaistow, NH after many years of thinking about resetting my diamond and wedding band and I'm so glad I did. I had first learned about them when my son purchased a stunning engagement ring there for his fiancée, and after seeing the care and craftsmanship they put into his experience, I knew I could trust them with something so special to me. From the moment I walked into their beautiful new store, Anthony and his family made me feel right at home. They listened closely to what I envisioned, offered helpful guidance without ever being pushy, and listened to what I was looking for. Their kindness, professionalism, and genuine passion for what they do set them apart. I highly recommend Naser Family Jewelers for any of your jewelry needs, they're a family you can trust. https://www.instagram.com/reel/DMiaciMT0OW/?utm_source=ig_web_button_share_sheet read more

They wouldn't fix my girlfriend's ring... I've spent thousands and thousands there and I was disappointed they couldn't help me. They moved and I wasn't happy with the service. Plenty of other places to go. read more

Naser jewelers is hands down one of the best stores around!!! I cannot say enough good things about this place! My husband bought my engagement and wedding band from them , they're stunning! Whenever I go in for a cleaning , i'm greeted with friendly happy faces, These guys are amazingly kind, happy, knowledgeable, wonderful people. If you're looking for gorgeous jewelry at a fair price, Naser is the place!! read more

Naser Diamonds - on a sunny day, my rings sparkle for days!! - Jewelry Near Me - Plaistow, New Hampshire

MUST READ: as of a couple years ago I ONLY go to Naser Diamonds. Here is why: I was looking for an engagement ring and worked with John to pick out the perfect diamond and customize the perfect ring. He was able to teach me everything I needed to know to make the decision and showed me all of my options with the utmost respect to my budget and specifications (he made it VERY comfortable). Since then, I have bought numerous pieces of jewelry and interacted with everyone working there. The entire family is honest and open, moreso than any other jeweler I have been to. You can trust them and feel confident you are walking out with the best quality products, and no BS. Naser Diamonds can do or bring in pretty much anything for you , so it is well worth going in and getting to know them. I am writing this because I have been treated so well by them and everyone should know. read more

I just wanted to give a huge shoutout to this business.... The two gentlemen I dealt with yesterday were very knowledgeable, I lost a diamond out of my wedding ring (which was 20 years old) it came out absolutely amazing. Also the price was very reasonable. I will be recommending this business to everyone... read more

Brought in my 18 k gold cross from Lebanon to be repaired- a circular piece fell off of it and I needed it securely placed back on. When I picked up the repair, the original circular piece was replaced with a cheap looking piece of metal that was clearly not the 18k gold piece I gave them to be repaired. The repairman was extremely defensive. Whether they lost or stole the piece is undetermined and will be further investigated. I would not trust Naser Diamonds with another repair or purchase. read more

The best jewelers around! We are always greeted with smiling faces. Wonderful family, honest and the highest quality work. A large assortment of jewelry to choose from and with reasonable prices. I will always take my repairs to them and purchase from them. read more

I brought a couple of watches in to have the batteries replaced. I asked the guy there to please glue on one of the little gold devices that had fallen off the face of the watch and was rattling around. When I returned to pick up the watch, they replaced the batteries, but "the jeweler" told me that he couldn't fix the face of the watch. His reason: "They weren't watchmakers and the watch was too old." I went to a street vendor who repairs watches and he fixed it for $10 bucks. I get tired of merchants blowing smoke at me, don't you? read more

Naser Diamonds - You see the little gold devices glued onto the face of the watch? One fell off and was rattling around - Jewelry Near Me - Plaistow, New Hampshire

Hands down the best family jeweler in all of MA and NH. Honest and reliable. Highly recommend

I was just there today around 1PM with my Raymond Weil watch which I asked to have the links adjusted. Yes sir, the watch is mine. You asked me twice as if you were making sure. You asked disrespectfully how much I bought it for. Yes I bought it for an amount maybe you wouldn't think I can afford. It was not even an expensive watch. I was waiting for you to proceed to ask me how I bought it and maybe ask for what I do and how much I'm making. I just thought your questions were inappropriate. read more

What caught my eye is how real these guys are. They tell it to you like it is and really just want to make you happy with ur purchase. The jeweler is highly skilled and can practically fix and make jewelery in his sleep. I never had a problem with these guys and have always trusted them with my most prized possesions. Very friendly people. Oh and they have Pandora so if ur a guy like me and dont wanna wait in a long line at the mall in a store full of bickering women this is the place to go. They simply know their shit. read more

Personal, reliable and knowledgeable service! After a handful of trips to Naser for minor repairs there was no doubt I would return to purchase my fiancé's engagement ring. Joe took the time to thoughtfully answer questions, offer sound advice and ultimately bring my vision to reality, creating a beautiful custom ring. Our first conversation quickly turned nerves into confidence and the final product exceeded my greatest expectations. Among all else, Joe and his family are fair and upfront. I never feel pressured and always walk away knowing that I received a reasonable price (and a couple of laughs). Check out Naser - you will not be disappointed! read more

Probably my worst jewelry experience ever!! I went in with a small charm like disk & the loop to attach it to my bracelet. I wanted to have the loop solder so it wouldn't fall off like it had once before. The first time he brought it back to me, the puzzle piece was facing down & couldn't be seen, so he went to fix it. He came back with the puzzle piece attached to the open/close clasp (not a good place for it). So he took it back for a 3rd time, yup you guessed it, the puzzle piece was facing down again, grrr. I finally said never mind, asked how much I owed & almost fainted when he told me $32.00!! All this aggravation for a single drop of solder & my puzzle piece is still face down!!! "Highway Robbery" read more

Joe, Anthony & their staff were so sweet and a pleasure to work with. They resized my ring for me so I could have it before Monday and it's absolutely beautiful. I am so happy and grateful and will be going to them and only them for any future jewelry purchases or help. read more

Everyone as Naser goes above and beyond to make sure you are happy! Quality jewelry at an affordable price. Joe and everyone there makes you feel like family and answer all of your questions. Highly recommend Naser! read more

I'm beyond pissed off with Naser diamonds in plaistow nh. I've been going to them for the past couple months because my gold chains have been breaking. I just went a few days ago and they fixed one of my chains. Yesterday they got tangled and I carefully was separating them and one broke! So I was like ?? Ok that shouldn't of happened and started actually looking at the soder joints and notice links were either melted together or have nics in them so no wonder why they were getting caught on my clothes. No time was put into the job. They we're hacked together and I honestly feel like they were trying to beat me out of money. What upsets me the most is that the price ALWAYS changed. I would definitely NOT recommend this branch for repairs and the customer service sucked. They are rude and ignorant here. I tried to post pics but can't figure out how to do it. read more

Exceptionally satisfied. Because of my work, I had to stop wearing my wedding ring, and my wife had stopped wearing hers, as well, because it was getting much too tight. For our 50th anniversary we wanted to do something really special. But when we tried putting on our rings - they wouldn't fit. A phone call to Naser Diamonds assured me the problem of resizing could be resolved. Because our rings were so tight they couldn't be stretched. But no need to panic, we were told they could be repaired. We found the staff extremely friendly and knowledgeable, and they realized how much this 50th anniversary meant to us. We left the rings one day and were able to pick them up the next. The repairs were perfect! Plus, they were polished so they looked the same as brand new. We are very happy we found Naser Diamonds. read more

Very impressed by the customer service here. Although it appears to be a chain store it is family run, which is a nice touch. They had very fair prices and beautiful products. With the way I was treated and my wife, different occasions, I will only shop here for jewelry. read more

I can't speak to their jewelry as I've never purchased anything there myself (although my stepfather has bought several pieces for my mother there), but I recently stopped in because my diamond in my engagement ring was loose and the prongs needed tightening. I happened to be in the area and just swung in knowing they had a good reputation. The gentleman who helped me (whose name I neglected to get) was so courteous and professional. He fixed the prong on my ring in about 5 minutes, cleaned the ring to a brilliant sparkle and barely charged me for the service. He was friendly, helpful and informative the entire time. Even though the ring was not purchased there, he treated me well, and I didn't feel that because I wasn't one of their customers that I didn't get the same level of service. Thank you, Naser! read more

This is a close knit family run business with a few locations. Joe is always very helpful and the turn around time on repairs is amazing! Prices are always very reasonable and their selection of quality jewelry is plentiful! The is the ONLY jeweler in the Merrimack Valley/Southern NH area I will do business with. read more

What a place. ! The sales representatives know exactly what they are talking about and are incredibly helpful. Joe and Anthony will both be receiving more business from me, for I will definitely be sending them some more customers. read more

Amazing customer service. Took the time to educate us on proper ring care as well. We will definitely do more business with them in the future. Could not be happier with my anniversary band. They soldered it to my engagement ring while I waited as well. Was happy to not wait a few days to have the work done. read more

I am happy to write this review advising Naser Diamonds is possibly the best place you can go for your jewelry store purchases anywhere/anyplace. I normally do not write any review unless the are two results, the best or worst experience as there are many places that offer mediocrity and why bother. George, Joe and family, take the extra time to make sure you are 110% TOTALLY SATISFIED and well informed of your purchase. My whole family including my Son and Daughter in-laws all shop here for fine Jewelry...NO PLACE ELSE. Rest assured, you will walk away knowing this a terrific find when shopping for jewelry and diamonds. The Naser staff focus upon providing years of knowledge, quality, value and terrific services good quality jewelry at reasonable prices. My wife and I were lucky to choose to do business with George and Joe for many years and they were our go to for a complete diamond and ring setting upgrade (of course a larger diamond) for our 25th wedding anniversary. A true testament to quality...more than seven years later, anyone who sees the wedding ring and band on my wife's hand, ALWAYS compliments my her on how beautiful the ring set is. Every time we visit the store , George/Joe always greet us with a warm, welcoming smile, ask about our family, grandchildren, etc and offer to inspect the diamond setting- rings and will repair or service on the spot before asking typical "sales questions". When looking for honestly, fair prices and great service on jewelry, you'll have to look a long time to find a better store than Naser Diamonds, our FAMILY recommends George and Joe to all friends and extended family near or far.. read more

I will never go anywhere else. Amazing customer service, Amazing work done on my diamond! Super impressed!!!

I have been going to Naser Jewlers in Plaistow for years now. I am originally from Boston and moved to Haverhill 14 years ago, I always went into the Jewelers builiding for my Jewelry, but since moving up here it was hard to get in and out of Boston. Joe and his Dad George are FANTASTIC. SO trustoworthy and honest. I have purchased everything from Pandora, Alex and Anni to having them re-mount my inherited Jewels from my Mom that are worth thousands of dollars. They did the best quality work and told me exactly honest opinions on what to do and what not to do. I feel like a lot of jewelers out there would just do things for the money, but NOT them, they give great advice and do perfect quality work. I'm obsessed with jewelry and I know quality when I see it. When I walk in Naser's I feel so welcome and of course they know me by now...:-) Great Family & Great Jeweler. !! read more

I purchased an item for my wife, which she regretfully she didn't want. When I tried to return it, which still had all the original tags attached, I was informed that I could only receive store credit. I was there 2 weeks after the purchase, with the original bag, packaging, and receipt. What a rip-off!!! I would never think of walking in there again. read more

My wife and I moved to our home 3 months ago and have needed to go to Naser Diamonds twice - once for a watch repair (women's Bulova watch) and the 2nd time for a engagement/wedding ring resizing (they are welded together). The watch repair was finished the same day we brought it and the wedding ring was done 1 day later. And wow, what an amazing job they did on both! Joe was incredibly helpful with advice, the prices were honestly much less than I expected given the amount of work that was needed, and the craftsmanship was top-notch. And both were completed super fast! I highly recommend Naser Diamonds to anyone as this will be my go to Jeweler for a long time to come. read more

I have been to Naser twice for jewelry repairs, and their customer service is outstanding! The repairs were explained ahead of time (with the price quote), and ready when promised (I left my diamond ring, and was able to come back in a few hours). They made me feel very comfortable, and were very friendly. I have made some minor jewelry purchases here also, and have felt very happy with how I was treated. I would highly recommend Naser. read more

Stopped in on a whim after deciding to propose to my girlfriend. The inside of the store is bright and open, inviting. Joe is very nice and patient, super easy to talk to. He really made picking out the ring EASY, definitely no pressure. Unfortunately the ring was too small, but they had it resized and ready the very next afternoon. Such a pleasant experience and I will definitely be going back for my wedding band. read more

My husband and I purchased my engagement ring and our wedding rings at Naser. The staff was very friendly when we were purchasing our rings but then my rings, engagement and wedding band, both needed repairs, at different times. I had my wedding ring for a short time when one of the side diamonds fell out. I took the ring back to Naser and they repaired it by putting in a replacement diamond, that the only way I can describe what it looks like, is to say, the diamond appears smaller and black, and there is a gap when you look at the ring between the diamonds on the side. I did voice to them how unhappy I was with the repair job, I was told unless I wanted to trade the ring (upgrade only) since they cannot provide me with something of equal value because they would lose money, there would be nothing they could do about it. I again told them how unhappy I was but we left it at that since I am not about to upgrade my almost new ring. They said the upgrade would be at least a few thousand dollars. I went on my way noting to myself I probably would not be shopping there again. I have had the flaw pointed out to me a few times, it is that noticeable. Well, then this April, my diamond wedding band lost a diamond. I took the ring back, they said they can repair it for a fee. That is fine, I just wanted it fixed. When I got the ring back, they told me 3 of the diamonds fell out as they were repairing it. They fixed it, and again, it is so noticeable. I brought the ring home, wore it for a few hours and noticed another diamond missing that was not missing when I put the ring on. I took the ring back to Naser and have never been treated so rudely. When we went into the store, with the repaired ring, I told them I had only worn the ring a few hours and noticed the missing diamond. I was told that I am very hard on my rings and that the rings were five years old and this would be normal wear (losing diamonds) on a five year old ring and how long did expect my rings to last. I stated, they are wedding rings, I expect longer than five years. I was told again, I was too hard on my rings and that I am expecting too much. I then told them I would like to trade this diamond band, that is no longer wearable, for a plain band that will not lose the diamonds and will last. I was basically laughed at since all they could tell me was I was too hard on my rings (I work as an analyst all day, typing) and that I must bang my hands when driving, wait, what? I then went on and looked at the only white gold bands they had (I think they had two that were thin like I wanted) and when I did not like the sides of one, I was told I was too picky and would never be satisfied. With that, I got really upset and just wanted to leave the store but I still have a wedding band that I cannot wear. So, the owner looked at the band and said "The diamond is not missing, it is broken, and I am not saying you did this but I had a customer that pried the diamonds out of a band and then brought it back stating they fell out." Okay, read back where I payed for the repair to the ring!! I left the store broken ring and all. I will never go back and I have decided to wear both rings in the condition they are in. When someone points out their flaws, I will tell them where I shopped for the rings. read more