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    TownPlace Suites

    5.0 (12 reviews)

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    Adrianna D.

    Stayed for 5 nights and would stay again honestly just for the gym. It was so nice, everything you could want. The machines were very unexpected but so nice. The pool was heated. Everything was clean. Breakfast was the most middle of line part, but still not bad at all. Water stations on every floor. Staff was helpful with our needs and wants. They even have appliances you can barrow. They had a sign of events happening near by and we actually went to one of the lights because of it!

    Tea thoughtfully put together by front desk representative, Bob.
    Allie L.

    What a wonderful hotel experience! Upon check in, the front desk representative, Bob, greeted us warmly and told us to let him know if he could be of any help to us. He made sure to mention his name and was very personable and friendly. It was a great first impression. There is a salt water pool- what a delightful discovery!!! The hotel is tastefully decorated, clean and modern. Our room was immaculate and feels like home. We didn't have enough peppermint tea in our room. I went down to the front desk area to see if I could get another bag or two, and Bob went above and beyond! He came back with a platter with several tea bags, sugar and two cups of steaming hot water to save me the time of brewing it in our room. What delightful service! Management: take note- Bob is AWESOME! I highly recommend this hotel. We hope to come back!

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    10 days ago

    Beautifully clean and new, spacious room, friendly staff, good breakfast, comfortable beds.

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    Review Highlights - TownPlace Suites

    Towneplace Suites was comfortable, clean, and had everything we needed for a week's stay.

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    Madison Marriott West - Exterior

    Madison Marriott West

    (119 reviews)

    $$

    Came here first a conference and so my review is simply for the spaces they had here and not for…read morethe hotel. It was a hospitable place where the staff was super nice and the layout for the place was super simple and straight forward. It was very hard to get lost here. The conference bought the food package and the first day was really good. The second day had burgers and perhaps it was because I got the last of the bunch, but it was kinda dry. It's ADA equipped and accessible. There is a hallway to the hotel rooms which is about a 5 minute walk away. Plenty of parking as well.

    I was in Madison for a music festival recently-- and spent four nights at the Marriott West in…read moreMiddletown. It's an open atrium design-- with 10 floors and the restaurant/lounge on the lobby level. Updates were made during Covid; rooms, and hotel generally, looked recently refreshened. Timothy was helpful at registration, and throughout my trip-- helping with directions to walkable restaurants. (Dhaba Indian Bistro was my fave.) Chris drove us to the airport in the hotel's shuttle-- a pleasant guy with helpful local info. We enjoyed the Marriott's menu too-- mostly for shareable appetizers (hummus platter, and the local faves (deep fried cheese curds). Apparently the Old Fashioned is considered the local cocktail-- and the lobby bar makes a good one! One star off for the inconsistent housekeeping. I understand that rooms are cleaned alternate days now, but basic tasks were missed on cleaning days. All-in-all, a well-oiled machine with professional staff.

    Staybridge Suites Middleton/Madison-West

    Staybridge Suites Middleton/Madison-West

    (30 reviews)

    $$

    I'd say this is an average 3-star hotel, and honestly we weren't looking for much more than that on…read moreour very brief trip to town. The hotel as a whole feels small with low ceilings and narrow corridors. Our double-bed-room was on the first floor off of the lobby. To our surprise, it had a 'full' kitchen in there, with a large fridge, stovetop, and even a dishwasher. I suppose people could stay for lengths of time here? We spent very little time in our room, apart from sleeping, so the only thing that got use was the bed. Oh and the bathroom/shower, which were clean but certainly outdated. Bed was just fine, not uncomfortable, but perhaps some new pillows are in order. We had a few items from the breakfast bar in the morning--subpar food but does the trick if you're looking to get your fill. They had everything from potatoes, eggs, and sausage patties to yogurt and cereal. Pros: Free parking for guests, including underground heated options. Front desk staff was very friendly. And I'd say the best thing about this hotel is the location, as it's right within a big outdoor shopping/restaurant center. Walkable to plenty of places down the street.

    Date of visit: August 30, 2024 Room: 320…read more I am normally a Hilton person, but I had a free night through IHG and since we were just staying in town for one night for the Badger game, this was a perfect opportunity to take advantage of the night. This Staybridge was relatively close to Camp Randall and the reviews through Yelp seemed to confirm that this was a good hotel. Unfortunately that was not the case. Finding the hotel and securing a parking spot in the lot was easy, and check in was relatively straightforward. The clerk was friendly and provided the necessary information efficiently. Nice that the pool is open 24 hours, not that we ended up using it. The clerk also referenced a note about there only being one bed; which is fine since I reserved a room with just one bed... After check in we entered the hotel and noticed a smell in the hallway that my husband likened to a porta potty. The smell did not get much better when we entered our room; it smelled stale, as though the room had been closed up for a long time and just recently placed back into service. Perhaps that was the case given the hasty patch job we noticed above the shower in the bathroom. Speaking of the shower, the pressure was decent, which surprised me given how much water was still coming out of the bath faucet while the shower was running. Points for using the refillable bottles of shampoo, body wash, and conditioner, but the bottles were not very full--good thing we weren't staying long! Also disappointing was how disgusting the fridge was. The outside of the unit looked like someone had shaken a can of orange Fanta, opened the can, and then walked away. Again, glad that we only spent one night here.

    Holiday Inn & Suites Madison West - Our lobby creates an atmosphere you'll love to spend time in.

    Holiday Inn & Suites Madison West

    (66 reviews)

    $$

    So, first, this is an older hotel. I brought my now adult kids here when they were about 5 or 6yrs…read moreold about 20yrs ago. The other day, I brought my 7yr old (yes, 19yr span between first and last child), for his 7th birthday. The room was nice, however, the shower only ran cold. Communicated with the from desk, they did offer to have me change rooms or send someone up. My son washed in the showers at the pool and I just took a quick cold shower because I stayed only 1 night and was home the next day. When I checked out, they offer to add extra points to my stay. Since it had been about 20yrs since my last visit, I did not recall the pool being saltwater. Perhaps it was not at that time. But, it is now. While some may state that this pool is for younger kids, which it is, I know my adult kids would have enjoyed seeing a pool that had more to offer than just a rectangular pool. There is an attached Italian restaurant, hotel bar and a small snack / bar in the pool area. My son chose chick-fil-a for his birthday dinner, so we did door dash vs. eating there.

    This is a perfect little getaway for a family with small children. My kids were newly 4 and almost…read more2 when we visited and they had a blast at the pool and on all the slides! There were plenty of tables and chairs around the pool area. We had a room with a king bed and bunk beds. I was a little annoyed because when I called the hotel before reserving, I was told the "room" with the bunk beds had a door, but it did not and it is actually only a 3/4th wall sectioning the bunk beds off. Nonetheless, it was still nice having the bunk beds in a separate area. We checked in on New Years Day, and while overall I felt the hotel was updated and clean, the hallways really needed vacuuming and there was trash sitting outside a few rooms for the duration of our 2 night stay. It was great having a restaurant attached to the hotel and the morning breakfast was great. All the staff at the front desk were friendly and helpful! We also visited the Madison Children's Museum while we were there so that is a great option for families when the kids are tired of swimming!

    TownPlace Suites - hotels - Updated July 2026

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