I had not previously believed that it was possible to have a good time while enduring an oil…read morechange. Wonderful and efficient staff who contagiously enjoy their work.

Completely unreliable and service has gone downhill. It's very overpriced versus competitors. I was…read moreturned away for a NYS safety inspection 4 different times this past week and received multiple excuses: staffing, the system, printer cartridge. The have turned into a last resort option for me based on my experiences.

Exceptional service with a friendly manner. This is the Mavis I recommend !…read more Carrie ( especially ) and the the staff are professional and eager to help their customers! Above and beyond every time I go there.

Went in to get tires mounted on rims. I called before-hand and they got me in right away. I can see…read morethey're trying to put out the dumpster fire there but all the balancing weights they stuck came off rolling them to put them on... I think it's realistic to expect them to put effort into making sure the area is prepped properly for a sticker weight. they didn't do that. They gave me a price over the phone not realizing my rims were "large" , they honored the price over the phone.

Carrie one of the best employe there she helps listens and explains everything. She dont just brush…read moreu off unlike other.

Got me in quick with no hesitation. I called right at 8am for an inspection an had an appointment…read morescheduled for 10am the same morning. Very great team, thank you for getting me in quick!

These people are the absolute best. I could not get up in time to winterize my boat they were…read morealready done winterizing. I called last minute right before a hard freeze... they showed up. I forgot the keys and battery and they still made it happen.. its days before Christmas and weather man is calling for possible feet of lake effect snow. Here I am again could not make time to cover the boat.. AGAIN they saved the day took my boat out of a frozen ditch to get it shrink wrapped and even serviced the out drive I've been neglecting. I admit I should not be so last minute with everything I do. No one should ever ask or even expect anyone to return a call when you call last minute the way I did. These people truly care. There wonderful to deal with. Darren should get the key to the damn city for being such an awesome person. I never write reviews but people need to be recognized for going above and beyond. 5 stars is an understatement to say the least.

Perfect for a days sailing on Lake Ontario. Clean and pleasant. Good amenities. Everyone very…read morefriendly. Just a perfect place to start a perfect day.

After getting a $1,400 quote from the stealership for my vehicle's required 60K fluid replacement…read moremaintenance, I decided to call some local service shops for alternatives. I chose to go with Murphy's and there was a slight issue with getting my transfer case oil changed, but in the end I was glad that the mechanic did not put in the wrong fluid, and instead waited until the OEM-specified fluid was available the following week. I was very grateful that the wrong fluid was not used, despite the delay. However, when we returned we waited with the vehicle for the transfer case to be done which took ~45 minutes, just as promised. In the end, I saved ~$500 and now have confidence in another local shop that will do things correctly, even if it isn't convenient.

Great place! Took my truck there with a starter I had bought and they didn't hassle me about other…read morefees or diagnosis. They simply replaced the starter for less than $80. Very quick service and very courteous.

They are #1, look no further! They do not order generic parts to save money, they use authentic…read moreparts? It's definitely better to pay a little extra money, and have everything working properly... Lastly, the owner is a wonderful, grateful, caring and personable business man...

When I lived in Baldwinsville about 6 years ago, I found Lou's Car Care and have stuck with them…read moreeven after moving to Liverpool! I don't know a lot about cars and can sometimes feel intimidated or that I'm being taken advantage of when I bring my car somewhere for service, but I don't feel that way at all with Lou's! Their service is quick and top notch! They send a very detailed vehicle report with photos of your car in real time. The report lets you know if there is anything that requires immediate attention and offers suggestions based on manufacturing recommendations. However, I have never felt pressured to add additional services! Overall I would highly recommend Lou's Car Care if you are looking for a reliable place to bring your car!

I went in asking for 2 new front tires because what had been a slow leak had picked up the tires…read morewere almost 10 years old so I just wanted them replaced, after the examination manager came out and said those tires are great shape. I don't think you need to replace them. We can just take them off and put a new stem on and that should take care of it. Everything worked out fine and it saved me $300 for new tires, they didn't have to do that. I came in asking for a new tires, but they went the extra step. Fantastic job very happy with the service.

I would give Mavis Discount Tire zero stars if that were an option…read more In late June, I purchased four new tires, an alignment, brakes, and rotors from this location. Less than 17,000 miles later, my front tires had cords showing on the inside, and the rear tires were nearly bald. These tires were rated for 40,000-50,000 miles and were completely destroyed in under half that time. This was caused by a bad alignment done by Mavis. Their own employees acknowledged the uneven wear and confirmed the alignment was clearly off. I was also told by both a front desk employee and a mechanic that I was "sold a sh*t tire that doesn't belong on a full-size truck," which is unbelievable to hear after paying for new tires from a professional shop. Despite acknowledging the issue, they refused to take responsibility without the store manager's approval. The store manager, Ryan, told me he would contact corporate and promised an update by the end of the week. He never called. I had to repeatedly follow up, only to be told there was "no answer yet." Before any resolution was reached, one of the failing front tires blew out while I was driving to work, leaving me stranded on the side of the road with no drivable vehicle and no way to earn income. As a result of the unsafe condition of these tires, my truck later slid off the road and ended up in a ditch, where I was stuck for over six hours and missed an entire day of work. At that point, this situation had gone far beyond inconvenience and became a serious safety issue. After all of this, corporate's solution was to offer 25% off another set of tires, meaning I'm expected to pay again after only getting about 43% of the tire life I paid for, and I would still have to pay for another alignment--despite them acknowledging the original alignment was bad. To make matters worse, Mavis tried to blame the failure on "lack of tire rotation" and claimed vehicles should be realigned every 3-6 months, which is completely unrealistic and clearly an excuse to avoid accountability. No missed rotation causes cords to show or tires to fail this catastrophically in under 17,000 miles. I gave this shop every opportunity to do the right thing. Instead, I was ignored, misled, and left with hundreds of dollars in losses and a vehicle I no longer felt safe driving. If you value your safety, your money, or a shop that stands behind its work, do not go to Mavis Discount Tire in Newark.

I went to Castrol Premium Lube in Brockport and was blown away by there new management team. Steve…read moreand James were honest and didnt try to sell me anything I didnt need. It was extremely fast which is what I was looking for and the price was perfect....

I've owned a lot of vehicles and been to a lot of different shops. After finding this one, I will…read morenever take my vehicles anywhere else! They're fast, honest, and reliable! Great mechanics! They have had plenty of opportunity to make me pay for unneeded work and have always been honest about what actually needed to be fixed. Recently, they figured out what was making my jeep run rough. Turned out a rather large and popular after market shop in Syracuse that installed my lift kit and oversized tires did not do so properly! Jeep runs better than it did when it was new! And this is only one of many examples I could give!!! You're crazy if you don't use this shop for maintenance and major repairs!

*Don't go anywhere else. *Worth every penny…read more *They go above and beyond for their customers. *Friendly, Experienced, Trustworthy, High Quality Work, NO BS. *****HIGHLY RECOMMEND!*****