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    Townie Tours

    5.0 (2 reviews)
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    8 years ago

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    EF Educational Tours - this is in the hallway upstairs. we had no training when we got on the boat for emergency. no one knew what to do.

    EF Educational Tours

    1.5(313 reviews)
    3.3 miEast Cambridge

    I had a very disappointing experience with EF Educational Tours customer service…read more I contacted the company two months before the deadline they imposed to request flexibility regarding my situation. Reaching out well in advance, I expected at least a conversation or some level of understanding. Instead, the response I received was rigid and dismissive. There was no empathy, no attempt to offer alternatives, and no outreach to help resolve the issue. I was simply told that I could reach out again after the tour if I still needed assistance -- which defeats the entire purpose of contacting them proactively. For a company that works with families and students on expensive international travel experiences, I expected a much higher level of customer care. If flexibility and responsive customer service are important to you, you may want to think carefully before booking with EF. Based on my experience, their policies appear to take priority over people, even when customers reach out well in advance to try to resolve an issue.

    Got back from peru just a few days ago. Our first group travel experience and yes Peru was amazing…read morebut the accommodations not so much. - Putting children at risk by having them bunk w/ behavioral special needs children - anyone w/ special needs should either stay with a parent or a special needs teacher/ helper, someone who is trained on what to do - What kind of tour leader recommends going to the mall? That is unacceptable - would you add that to your places on the itinerary for a trip to South America??? EF EDUCATIONAL Tours takes you to the mall! For 2hrs!!! Wow. Big education. - Not give us time to grab lunch at the "beach" where we could try the famous ceviche of lima, just to hurry to the mall for 2hrs of nothing, well to eat Japanese is wildly absurb - Dinners; 1 dinner was to par the rest was low income eating for $5k ??? Not worth it. - Hotels; inconsistent wifi, no heat, electricity went out the last day while trying to get ready for our flight - Seats not together on trains, planes or even w/ our personal group - Sitting us in the airport for 2hrs after a 10hr flight, waiting for another group to arrive but took the first group to the hotel right when they landed - Forcing us to the airport early to sit us there for 6hrs bc the other group is leaving much earlier, then expecting us to land after a 6hr airport wait to a 10hr flight & now stay waiting in that airport for our next flight for another 6hrs, THIS IS SOME SORT OF SCAM. Oh here is 30 soles. Wow. - Paid for a 9 day trip & received basically a 6.5 day trip, we were just thrown on someone else's trip to give extra money to their agent. That is criminal. - Only the largest group of travel being considered for all requests/ decisions - Maybe if you are only going to consider one group dont take the money of others just for yr own profit

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    EF Educational Tours - This is cleaning carts that were left there all 24 hours, which is right next to the elevator to get to the top floor where the life boats.

    This is cleaning carts that were left there all 24 hours, which is right next to the elevator to get to the top floor where the life boats.

    EF Educational Tours - Trying to make lite of all of the chaos.

    Trying to make lite of all of the chaos.

    EF Educational Tours - Mushroom risotto in Spain

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    Mushroom risotto in Spain

    Free Tours By Foot

    Free Tours By Foot

    4.9(192 reviews)
    5.6 miJamaica Plain

    We had a great North End tour with David today. In spite of the rain throughout the tour David kept…read moreus entertained along with providing great and interesting detail throughout the tour. David's appreciation for food made the tour that much better. We were definitely ready to eat some great North end food by the end of the tour. Along with David's entertaining stories he also shared a very moving story when telling us about the beautifully designed Holocaust memorial. Free Tours and David are highly recommended.

    4.5 stars. We…read morejoined the Free tours by foot in NOLA/ Garden District back in Feb, had a great experience and was glad to find out there is one in Boston as well. Signing up for the tour was easy enough though I don't really like the idea of paying the (optional) fee via PayPal. For some reason when I did that in New Orleans, it automatically created a new PayPal account for me, based on the email address I used. (Even though it says you don't need a PayPal account...) But this time when I attempted to use the same email to pay, it just wouldn't go through despite resetting the password and what not. Ended up asking hubby to pay with his PayPal. Quite a hassle. Other than that, our guide, Brian, was hilarious and passionate about educating us and I had a great time. We took the tour on Mother's Day and half of the 25 or so customers were from Europe. I think maybe there is a little language barrier as not everyone laughed at Brian's jokes. Plus it was a super windy and cold day and some just wanna go back to bed I guess. The tour was about 1 hour 45 mins. It really didn't walk far, maybe 1-1.5 miles. But I truly enjoyed the story telling. Highly recommend.

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    Free Tours By Foot
    Free Tours By Foot
    Free Tours By Foot

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    Townie Tours - walkingtours - Updated July 2026

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