This Hyatt Regency is right by the Riverfront with a great view of the bridge…read more I was in town for a work trip and stayed here for two nights. I had no complaints about my room, it had a great view and it was clean. I really loved the location because it was super close to the Jacksonville library which is where I needed to mainly be during this trip. I also got a chance to walk around near the river and it was a great little loop. The Iron man was preparing for their weekend right by this hotel so it was ideal for those participants to stay here, as well. I really loved how close it was to a super cute park-- if you have kids, definitely take them here because it was a kid's park dream. The staff was nice and I also liked how they had a marketplace lil shop downstairs right outside of the elevator that was open 24 hours. Overall, I think this hotel is a great spot to stay in Jax!

I did not stay at this location as a hotel guest but had the privilege of attending an event. The…read morestaff was efficient and so friendly. If you are looking for a large event space, this location should be on your list. The parking garage is across the street but has a sky bridge so you never have to go outside. I would definitely recommend to my family and friends that visit. Really pretty location

We had 2 rooms for 3 adults and 2 children for one night. The rooms were great. It was very clean…read moreand the whole hotel was nice. The phone in one of our rooms wasn't working when I tried to call the front desk for help/something to clean up a mess our youngest child made. They promptly came up and fixed the phone and cleaned the floor and for that I would give 5 stars. The maintenance guy and housekeeper were very pleasant. The pool was nice and the water was warm. The outside patio area was very nice as well and had some outdoor games to play. I actually would have left a 5 stars review because I really enjoyed this hotel and it was great for the kids to play in the pool and get some energy out while on our long road trip. I did 4 stars because at check out we discovered someone had charged a beverage to our room. We did not. We asked if there was a video because we definitely did not buy an $11 Tito's. The woman "removed" it but still charged us $1. I get that it's only $1 but it just feels like on principle it's wrong. We did not get a Tito's, why are we paying for someone else's drink, even if only $1. Check your bills at check out to make sure no one charged your room.

The staff here is incredibly friendly and welcoming. The hotel is spotlessly clean, and the lake…read moreview is simply breathtaking. Make sure to book a room with a lake view for an unforgettable experience.

Highly recomended between the contemporary, sleek, comfortable feel of the hotel, it's location,…read morethe well kept rooms, and Amenities offerings. Location: Just blocks from some of the main areas of Jacksonville Beach. Views of the beach can be seen by some of the rooms. Service: Warm and friendly. Amenities : in addition to breakfast and the gym, they also have a happy hour where the wine is free (yep!) and they also have a small charcuterie-like spread of bread and cheese. Great way to socialize, unwind from the day, or get some work in. Rooms: it's like a more sleek, modern, contemporary, and updated Townplace Suites mixed with like, a Courtyard or Springhill Suites with how the room also has this built in kitchenette area that isn't necessarily its own area but has its distinct place.

The hotel environment was too nasty. The check out lady was nasty with gestures, as I lugged my…read moreheavy suitcases out to the car. The management was down and nasty too. The parking lot was too small. The room shade doesn't really offer privacy.

My wife and I were in charge of the decor and organizing my Navy squadron's reunion for almost 160…read morepeople at the hotel and it was awesome! The location was exceptional for our group. Easy access to the water taxi for other events was definitely an added plus. The DoubleTree Riverfront hotel deserves a 10++ for everything they did! The hotel staff was amazing and every single person went above and beyond, and directly aided the reason for the reunion's success, and we do mean every single person! Sara, the sales professional was extremely responsive, easy to work with and connected us to the right people to work with. Apollo managed the banquet room, and he knows the event business. He was directly responsible for all the interworking's of our large banquet, technical requirements and success of the banquet. His help in the PA/sound system and up-lighting was instrumental in making the event a success! He even created a custom menu for our attendees to review prior to entering the buffet. Last minute requests?...No problem! Judy made the buffet dinner run flawlessly. She released all the tables in systematic order getting everyone through the line in record time. The dinner was served on time and it was great! Hat's off to the chef and team! We had some ADA veterans and those who had a little more difficult time moving, so Judy had the staff serve the dessert, a very honorable and much appreciative gesture on her part. We couldn't thank her enough! Kevin, Joe, Troy, Michele plus the bartender were outstanding in flipping the room for the banquet and setting up the room's tables and chair covers. All had amazing attitudes and took care of every detail requested. Ezzy and her staff in the breakfast room simply excelled in their service. They made us all feel so welcomed and the food was very good. We talked to several attendees at the banquet and a common theme was how extraordinary all the hotel staff (and I mean all) was, hands down great. A big thank you to everyone and DoubleTree family!!!

As a loyal Hilton guest, I was genuinely shocked by the condition of this property. While the staff…read morewas accommodating, responsive, and courteous, the physical condition of the hotel fell far below the standard I have come to expect from the Hilton brand. Unfortunately, the only items that appeared consistently clean were the towels. My guest room (both of them) was dirty, with a stained bathtub, unclean floors, and mildew in the shower. The public areas were equally disappointing. The entry doors and common spaces appeared neglected, giving the impression that routine cleaning and maintenance were not priorities. The pool water looked questionable, and the men's public restroom was unsanitary, with a strong urine odor and urinals that appeared to have accumulated urine residue. This property is in desperate need of a comprehensive renovation or perhaps even a complete rebuild. It simply does not reflect the quality, cleanliness, or guest experience that Hilton is known for. I sincerely hope corporate leadership invests in restoring this hotel to the standard that loyal Hilton guests expect and deserve.

Nice room, very spacious and relaxing. The gym is small but has what you need to get a decent…read moreworkout in. The breakfast was good, offering various healthy options. I enjoyed the oatmeal with pumpkin seeds, almonds & walnuts. The front desk is helpful and accommodating. My only gripe is the twelve dollar daily charge for parking but better safe than sorry.

On the road again - Spent the night here. We chose this hotel for its ideal location near the Prime…read moreF. Osborn conference center, where I'll be working - just a 12-minute walk away. As Marriott Rewards members, my husband and I were thrilled to discover this hidden gem in Florida. Our suite is stunning, with two comfortable queen beds and beautiful decor. With cleanliness being my top priority, I'm impressed to report that this hotel scores 98% and above. The gym is well-equipped, and the snack bar is generously stocked. Plus, we're within walking distance of a diverse range of restaurants serving Mexican, Mediterranean, Italian, seafood, American cuisine, and more. See photos below. Our room is a suite with kitchenette, work desk, lounge couch, two queen beds, and an extra-large bathroom.

First stay here and not sure if we have stayed at a Tru before but these are pretty nice. Best…read morething is you can get a digital key! And you don't have to go to the front desk. We went straight to dinner as we got in late so being able to go straight to the room afterwards was really nice. Rooms are nice, modern and clean. Kinda like having carpet but I get why they would have laminate. We would stay here again.

Really appreciated my stay here. the front desk was super helpful in sending the shuttle to pick me…read moreup from the airport and then take me to the airport for my flight out. would definitely stay here again. the shuttle pickup was there in about 10 minutes from me calling which i would say is pretty pretty good. the room was a standard Tru room so no complaints there. comfy bed. even though my flight out wasnt until like 4pm there was no issue with me just working from the lobby and then the shuttle taking me to the airport before the flight. gym was also better than a standard hotel gym.

I can't say enough good things about my first stay at the Riverdale Inn. From the time we checked…read morein, my husband, myself and our dogs had the most memorable time spent there. We stayed in the carriage house ( guest house ) out back due to me wanting to be sure navigating an old mansions steps wasn't an issue. We booked the smaller of the two rooms in that space but were graciously upgraded to the larger one. I think it was because we booked the 2 dogs with us and the owners wanted to be sure we had enough space. We definitely did and appreciate the gesture more than they can imagine. This place is all about the comfort and amenities that a bed and breakfast is known for. It's also about location, location, location. You are only a few blocks from a water front park, restaurants, bars/pubs, a museum, shops and other places to explore. Not that you'll get bored luxuriating at the Riverdale Inn, but if you need a break from the lounging, the honor bar, breakfast and tea service then just walk out the front door and down the street. You won't be disappointed. I'll end with the staff. They were there when needed and less visible when they needed to be. Eric was an excellent host and we felt well taken care of by everyone during our stay.

We booked a stay at this place because we had an evening function at the Blue Orchid restaurant…read morenearby. It was an ideal location and a great decision. The Inn is located in a nice area of Riverside and is close to restaurants and museums, as well as the water. Our room was on the second floor and was a nice size room with a tv, coffee maker, mini fridge and a beautiful bed. The Inn also has a bar on the first floor, as well as a good size dining room for daily breakfast. The menu offered about 5 or 6 options. We both went with the vegetable cheese omelettes and they were the best omelettes we have ever had. There was also a cute little outdoor patio adjacent to the second floor common area. It was a delightful stay.

My family and I just stayed here and it was a great experience over all…read more The establishment is super clean, the staff super polite and friendly, pleasant furniture and decor, nothing smelled weird which was great. Every morning we came down for the complimentary breakfast and I must say, they have a good variety of breakfast options. Most importantly, the staff were friendly which is rare when it comes to complimentary breakfast attendants. I noticed an excellent detail by the elevators on our hallway, the hotel provided a trash can, a recycling bin for paper, a bin for can recycling, but they did not provide a can to recycle plastic. That would be great to have. The surface light bulb in the kitchen was out. One of the pots was clean but with dirty dry stains of food on it. We filled out a list for the grocery services and after 6 or 8 hours, the front desk told us they weren't going to be able to get groceries for us. It's ok. There were many places near by to get food and groceries. Overall, we felt good and most importantly friendly staff and clean. We will definitely recommend this place. Thank you Homewood Suites. We will be back!

Hotel is over priced for the rooms!!! Carpet are stained in every room. (3 rooms booked for my…read morefamily). The breakfast area is dirty, seats are very sticky and staff is unresponsive. Ask for additional towels since the room only had two the front desk acted totally Inconvenience and told us to come back later because housekeeping was currently preparing rooms. I asked if I had some behind the counter and she said yes , but we don't give them out to after the evening that made no sense to me. Additionally , we asked for 1 room to have a light checkout Ambush was told to call the next morning after 7 a m , which totally defeats the purpose. At 300 plus dollars a night I expect customer service to be top-notch.The rooms to be pristine. My other family members are staying at the extended Stay hotel For a lot less, and it is Immaculate and superb Rethink our decision about staying here

I was beach front on the 5th floor for a few days and I honestly feel like I got the best room. Mr…read more Serge, working the front desk was very amicable and accommodating in every way possible. The room was clean and the room service was excellent. The room service workers were all very nice and polite. I went during a lifeguard completion and I witness one of the South Carolina guests being rude and disrespectful to the staff member assisting in the breakfast buffet. I completely understand why there's a small fee for the beach chairs and umbrellas on the actual beach. There would be way too many arguments and fights for the chairs and the longevity of people using them or others that would hog as many as possible. We've always had to pay at every hotel I've been to. And I'm so used to having free netflix at the hotels that I was surprised that there wasn't a free account. And some of the charging cable ports in the room didn't work. The shower is not sealed and water leaks out from under the door. I also did not receive the wifi so I used my mobile data instead but it would have been irksome if I had brought my laptop. Had a great view though. haha I did get the view of the pier, so you can imagine how many homeless fights I got to see.

Fine for the price. Hotel and room very clean and comfortable. Unfortunately got stuck with a…read moreparking lot view on a Wednesday in October for one night. They didn't answer phone when I checked into room would have asked for an ocean view. Great area around hotel with restaurants and fun bars. Got a drink at hotel bar and they had nice selection of everything and great view of the ocean and pier.

Great location , friendly staff From my understanding this…read morehotel use to be pretty rough but now it is turned around Every single person from the GM to the breakfast lady Mrs Pat are great Beds are comfy , rooms are clean and staff is great

Stayed here over the past weekend and we enjoyed our stay. The facility was clean, the room was…read moregood+ with a comfortable bed, the staff friendly, and the included breakfast was much more than we expected (included sausage, eggs, mini omelets, etc). All this at a reasonable price point, especially for a weekend. This hotel did charge an extra fee for daily/nightly parking ($15 per) which is kind of annoying, but that breakfast buffet made up for it I suppose. The lobby also has a little mini market with some various snacks, drinks (including beers and wine) and sundries at reasonable prices. The location is pretty good too, within a short distance of restaurants, venues, etc. If we ever have a need to return to Jacksonville we will probably stay here again.