Hotel was an amazing place to stay at, it was right in the heart of the nightlife spot Glendale…read more Really surprised how big the room was. Compared to other hotels that used plastic ware and paper plates for their breakfast buffet. This place used acutal breakable plates cups and actual metal utensils. Also really love the complementary water bottles. Definitely will stay when in glendale again

Stayed at Home2 Suites from 11/22/25 to 11/24/25 while in town for that weekend's Jaguars/Cardinals…read moregame. At 30 years old, this was my first time ever staying at a hotel by myself, outside of business trips. I grew up with overprotective parents, and because of this, I always think to myself that I'm not allowed to travel anywhere out of state on my own (obviously I am). As someone being in a different state alone that looks younger than their actual age, I felt safe in this particular area. Since this was a short trip for me, I wasn't looking at staying at a fancy hotel. Room stayed in: 323, a queen room facing the pool area. Pros: +Conveniently located across the street from State Farm Stadium +Walking distance to many retail stores, restaurants, and entertainment sites +Close to my friend/former coworker's apartment complex +Digital key available through the Hilton Honors app +Comfortable bed - I slept quite well both nights +Kitchenette available, including microwave and fridge/freezer combo +Quick check in and check out +Little to no highway noise +Free continental breakfast +Fitness center +Free water upon check in Cons: -No streaming services available on TV I had some trouble getting the TV to work on my first night. I thought it was broken and I almost requested to change rooms, but then I realized that the HDMI cable was unplugged from the TV, so that solved the problem. I didn't come to Glendale just to watch TV and I would be away from my room for the majority of my trip, but I do like to fall asleep with the TV on, just like a little white noise kind of thing for me. Overall, I had an excellent stay here. Will definitely stay here again next time I visit Glendale!

Good experience and nice breakfast…read more Little snack bar is price gouging with soda costing $4.00 for a 20oz plastic bottle.

It was very clean. Front people were nice and attentive. I'd have to say breakfast was pretty darn…read moregood!

A Disquisition on Hospitality at Tru by Hilton Phoenix Glendale Westgate: Or, How One Man's Virtue…read moreRedeems the Mundane By Capt. 619, Peripatetic Scholar of Transient Domiciles and Human Excellence Let us first dispense with the axiomatic: the modern hotel, in its essence, is an exercise in utilitarian homogeneity. A room, as Kant might posit, is a synthetic a priori--a space defined not by its inherent qualities, but by its function. Tru by Hilton Phoenix Glendale Westgate adheres to this universal truth. Its chambers are serviceable, its amenities competent, its aesthetic an echo of the Platonic "Form of the Mid-Tier Lodging." On the scale of Aristotelian potentiality, it achieves a hexad (6/10)--a respectable, if unremarkable, actualization of shelter. Yet! Here lies the rub: hospitality, as Seneca observed, is not a static condition but a dynamic virtue. And in this locus, virtue found its avatar in Richard, a steward of such magnanimity that he transmuted leaden routine into golden experience. I. The Telos of Service: Richard as the Unmoved Mover Each dawn, as Helios' chariot crested the Arizona horizon, Richard greeted guests with a Socratic inquiry: "What may I do to render your day excellent?" Not a hollow pleasantry, but a dialectic--an invitation to co-create eudaimonia. His attentions were neither obsequious nor perfunctory, but precise as Aquinas' Five Ways. Forgotten toothpaste materialized; coffee preferences were memorized with the rigor of a Benedictine scribe; local dining recommendations bore the insight of a seasoned flâneur. In him, the hotel's potential 6 became an actualized 10. II. The Paradox of Hospitality: Substance vs. Accident Let us parse the Categories. The hotel's substance (rooms, linens, waffle irons) belongs to the genus "Adequate." But its accidents--the staff, the ethos--are where essence resides. Richard, like Descartes' genius malignus in reverse, dissolved skepticism with each act of grace. A traveler who, like myself, dwells 200 nights yearly in interchangeable abodes learns this: marble foyers fade; human warmth endures. III. The Ethical Imperative To proprietors of such establishments, heed Aristotle: "We are what we repeatedly do. Excellence, then, is not an act, but a habit." Richard's excellence is habitual, his ethos contagious. He is the phronimos of hospitality, embodying practical wisdom where others merely follow script. Conclusion: A Summa of Transient Flourishing Tru by Hilton is, in itself, a cipher. But within its walls operates a man who elevates the prosaic to the profound. To stay here is to witness a Thomistic proof: Existence precedes essence. The hotel exists; Richard gives it essence. Verdict: 6/10 (sine Richard); 10/10 (cum Richard). Fellow wayfarers--seek him. For in a desert of mediocrity, he is the oasis. "Non nobis solum nati sumus." --Capt. 619, Emeritus Fellow of the Collegium Hospitium et Peregrinationis

The front desk was amazing. There's are multiple options in the market to purchase. The rooms smell…read moreamazing,. The lobby was clean and full of things to do. It is Michael near several shopping and food options. My complaint is housekeeping. They cleaned the room but did not change the sheets . It looked like that just pulled the covers back on the bed.

Me and my girls stayed here overnight. The hotel check in was smooth. We got to the hotel at around…read more10am and check in is not until 4pm. They kindly allowed us to check in early and had our rooms ready. At the time of check in they were promoting a game which resulted in my friend receiving a room upgrade to a suite!!!!! It was a total of 5 with two rooms that comfortable held all of us. The customer service was pleasant, the grounds were clean, and they had outdoor activities (corn hole and table tennis) that we enjoyed. Cannot go to Arizona and not dip in someone's pool. They had an indoor lap pool and an outdoor pool both were clean. They also had a really nice gym. The hotel is large enough to accommodate conferences as even church services from what we witnessed. The hotel was perfectly located next to the Outlets and eateries. They also had Top Golf not far from the location and Dave & Busters! It was my first time staying at this hotel and it definitely will not be my last.

First time staying at this hotel.. I have to say, this was a great experience. My recommendation…read moreis to reserve the 2 room suite which separates the living room from the bedroom. Really nice features. Check in was nice with helpful staff and friendly folks. Self parking is just around from the front entrance so no need to valet. Definitely would stay here again.

While we only stayed here one night, everything was sufficient. The location is close to Camelback…read moreRanch so it's very convenient. The room was clean and comfortable and the complementary breakfast wasn't bad. While this hotel may not offer a lot of frills it's not a bad place if you are attending Spring Training games.

We usually stay here when we come in to visit our son and stay on the first floor. We had to stay…read moreon the 2nd floor for an extra bed and the floor in the room is nasty! It's like shampoo the carpet in both the rooms and hall way or just replace it! We watched a guy high on weed try an use his key card to get into the gym,lol. We're going to stay elsewhere next time.

First stay at this location and it started out on a rough note. We had issues with a cancelled room…read morereservation by the hotel staff, which was eventually worked out (after our trip) through Marriott headquarters. In the meantime, we ended up having to make reservations again. Luckily, they had availability, and the last-minute rates were very reasonable. We stayed in room 206 which was a 2-Queen bed suite. It was spacious, comfy, and clean. There were two TVs, a pullout sofa bed, a microwave, mini fridge, and coffee maker. There's a complimentary breakfast buffet which many online reviews raved about, but honestly it was only "okay", not as nice as other hotel chains we frequent. There is also an outdoor pool and gym/exercise room, but we didn't try either of those. Overall, it was a decent place, especially for the price, and I would consider staying here again when traveling to the area.

Deceptive Billing, Intimidating Staff, and Unannounced Service Disruption…read moreAbsolute failure of management and basic guest service. On Sunday, August 2nd, the property dropped a paper notice under my room door announcing 4-5 days of daytime Wi-Fi outages and staff forcibly entering rooms starting Monday. The note claimed guests could check out without penalty if completed by 11:00 AM. However, the note was slid under my door while I was out for the day (I left at roughly 9:30 AM) and was not seen until I returned at 6:00 PM. Expecting a guest to adhere to a deadline delivered hours AFTER it expired is a physical impossibility. Because I require internet for business meetings, I went straight to the front desk at 6:00 PM to check out and relocate. Front desk agent offered zero apology and actively threatened to retroactively jack up my nightly rates for prior nights as punishment for checking out early due to their disruption. Assistant General Manager Eric Palasios then refused to refund Sunday night ($99 + tax), confirming in writing that they are charging me solely because I missed their 11:00 AM cutoff. Management is literally enforcing an expired deadline and using their own mistake to extract extra nights out of guests. Credit card chargeback filed and Marriott Executive Corporate escalated. Avoid this property -management has zero accountability.

Stayed here overnight for the Usher and Chris Brown concert, and this hotel is amazing! NICE…read morerooms and such friendly staff. They have a little "store" where you can buy drinks, TV dinners and other snack items. There is a small fridge, and a microwave in each room!! I bought two TV dinners and was set before and after the concert. BONUS there is a free breakfast from 6-9 each morning. Comfortable bed, and once again....the friendly staff are much appreciated. I also joined the rewards program, and got a little goody bag to say thank you!. Great business plan...well done!

Here for the weekend with the hubby for the Chicago Bears game . Sadly, we did lose but this is…read morewhere we stayed. This hotel does offer free parking and it is in walking distance to the stadium. But you can also catch an Uber/ Lyft to the stadium. The hotel was decked out in Halloween decor and also Chicago Bears and Arizona Cardinal flags. They also offer some type of free breakfast in the morning . I don't know if it's continental or what. When I'm on vaca mode my mission is to sleep in. Back to the hotel the rooms are quite nice and a suite. They have everything that you would want but not a stove. But then again who wants to cook on a vaca. They have a nice sized refrigerator and microwave. They also have a coffee maker. The bed was comfy but the pillows were quite small. They also have a couch which I believe can be a bed as well. The bathroom is full sized and they also have full size shower gel and shampoo. You may want to bring your own hand soap because they only have those tiny bars . Nearby and right where the stadium is the Westgate Entertainment District. It's outdoors and a total vibe. There are plenty of restaurants, and even a cigar lounge. When we were there they actually had an outdoor ice skating rink. There is also an outlet around 10 minutes away. I only passed it and it looked like it was an outlet. All in all it was a great experience. If I ever visit Arizona again I would definitely stay here again.

great experience highly recommend! family friendly! I am so pleased we decided to stay here during…read morea weekend trip with our two toddlers. The rooms are all fully equipped with a kitchenette, which makes it super easy when traveling with children. The rooms are spacious, clean, and have everything you need for a convenient stay. All are welcome to enjoy the complementary continental breakfast daily until about 9 or 10 AM! There is a nice assortment of foods, both hot and cold, as well as gluten-free options! They also have high chairs available and service members were so kind it really made me feel welcome! Another plus is they have a small sized basketball court available for use beginning at 8 AM that is fully gated which is a nice opportunity for kids to run around and play freely. They also have a 24 hour mini market in the lobby with snacks and essentials.

Great location! Great rooms, friendly staff, yummy breakfast, and clean everything! Our rooms were…read moreso clean and the pool was perfect for the kids to stay in. I loved everything about our stay and we will be staying here again! We didn't want to leave. The lady at the front desk was so nice everytime we needed help. We had to have help with the tv and the maintenance staff was so quick to help! The breakfast attendant was also super nice and gave the kids an extra snack before leaving. Please tell the staff they're doing a great job! Including maids they do an awesome job keeping up with the rooms and hallways. Everything smelled nice too throughout!

This Holiday Inn is a newer property, and it shows--the hotel still has a fresh, modern feel…read morethroughout most of the building. One of the standout features for me is the beds, which I've consistently found to be very comfortable during my stays. The staff has always been friendly, welcoming, and helpful, making check-in and any requests easy to handle. Keep in mind that you'll need a parking permit, so it's best to stop at the main entrance first to pick one up. After that, I recommend parking behind the hotel, where there's significantly more parking available and convenient access to the building. If you're considering an IHG property, this is one of the better Holiday Inns I've stayed at. There's also an on-site restaurant that's isn't half bad making it a great option if you'd rather relax at the hotel instead of heading out for a meal. Overall, it's a comfortable, well-maintained property that I wouldn't hesitate to stay at again.

I stayed one night there, read my kindle to go to sleep, and woke up and began to read. We checked…read moreout, after five minutes I realized I forgot my kindle in the bed. I called to tell them I was turning around to pick it up, she told me she would call to make sure it was there, I assured her it was. After waiting four minutes, she came back on the line and told me it was not there. I absolutely know I left it in that room and it was stolen. I called Amazon and had it reported as stolen, have fun with a paperweight. The rooms were nice, but don't forget anything there, it will magically disappear. Thieves!

They charged $10/night for parking. Ridiculous. Be warned: if you want to use the slow speed…read moreChargePoint for your EV, which will take at least 4 hours, you have to go out & move your car or else you get charged the the use - cost me $25 when my car was fully charged at 3 a.m. Breakfast was weak & the coffee was luke warm both mornings because their coffee canisters were broken. Maid did not refill creamer in the room & for some reason removed the extra blanket my wife used. Snacks by check in desk obscenely over priced! Over 100% mark up from convenience store prices. Avoid this place!

Great hotel and kept very clean. What I liked about this place is that there were multiple…read moreentrances and exits to get to the hotel so you don't have to walk through the lobby . I was given an option to check in early and that was great! I stayed in room 229 and it was very clean when I walked in. The bathroom light was out so it was a small inconvenience if you were to put on make up. They do serve breakfast with your stay. It's not anything to rave about but it was nice to know you could go down stairs and make yourself a plate. Scrambled eggs are powered just so you know. I came in town from L.A. and I did have a pleasant stay. Their front desk crew and employees were nice and accommodated to my needs. I will definitely be coming back next time im in the valley of the Syn