I decided to make a reservation to stay at this location as I stayed at the Best Western in…read moreCampbellsville before. So far so good. They give free cookies upon check in and the hotel is pretty close to some good restaurants, one being the Wings and Rings (even better when you order from them on the day they do 40% off both traditional and boneless wings). The cable package they have is through DirecTV and I do not have that much of a complaint since they have History Channel where I watch one of the new t.v. series I have become addicted to. It would be nice if they had Discovery Family, but they would have to order the next tier of channels (I think). The next day I went for breakfast and it was the usual things: hot foods that everyone wants (sausage links, hash polygons, egg beater eggs, biscuits and gravy). They also had one Strawberry yogurt from the brand, Oikos and several Vanilla ones (me being the one with etiquette decided to leave the one strawberry and take a Vanilla instead). They also have a variety of teas, which I like to see; however, I think Pikeville's Comfort Inn has the most I have seen to date. All in all, a good experience. I needed help finding the ketchup to put on the sausage links and the young gal, who I am guessing set the entire breakfast up, had told me it was in the fridge (not sure if ketchup has to be refrigerated because I have seen ketchup left out, the Heinz brand). This ketchup was in a bottle that Holiday Inn probably gets from their supplier and it had no brand. It was just unique that they thought to put the ketchup in the fridge. Yes, I could state that there seemed to be a bit of black mold in the grout around the tub area and all that; however, it did not actually ruin my stay (it just needs to be scrubbed or looked at). There are individuals who are super picky about cleanliness (reviews on here and Google reviews); however, if the stay for me was great and I never encountered anything nearly life threatening, it is not a big deal.

My husband and I were thrown out of this hotel today because we were ill. Yep, we barfed and soiled…read morethe sheets. WE WERE SICK. The management was rude and dismissive, acting like we made a mess on purpose. They manipulated me into giving an additional card for expenses. She got the number, charged my card, and didn't provide housekeeping or send someone to unclog the toilet. Threatened us with the police. DON'T STAY HERE.

11/3/2017 This was by a long shot the nastiest gross motel I've ever attempted to stay at…read more If you like third world accommodations this is the place for you. The room was billed as non smoking. There were cigarettes burn marks all over the two end tables, the room smelled like smoke, the bed had human hair, debris, egg sacks in it form insects. The room had dead and live crickets, the small refrigerator was almost frozen shut. The bathroom vanity was 2 inches out from the wall. Dead bugs and spider webs under the bed. The pillow cases had burn hole, blood stains, funky discoloration. You could see the bedspread had not been cleaned in months. The bottom end was dingy. I booked this room at 2:30 PM, never looked at it. Go back to it about 7PM. I was told I could not get my $50 dollars back after 1hour. I had to get a room at a different motel. When the clerk told me her office residence was broken into two earlier my gut to me to leave, but wanting to help small town outfits was in this case a huge mistake.

Very different check in process but the staff was hilarious and accommodating. Room was clean, TV…read moreworked, what more do you want for $60/night?

0 stars. Horrible front desk service, servant was rude from the very moment we walked in and had a…read moremeltdown and refused service over a harmless joke between me and someone I was with. After reading some of the reviews I feel that I dodged a bullet.

Back here on business and when I checked in, I was put on the second floor. The issue? This Best…read moreWestern, like the one in Corbin, does not have elevators! :O It did not occur to me last time because I was put on the first floor. Why do these hotels not have elevators? Well, I think the one in Corbin must have been a converted motel (rooms that are facing towards the outside). But this hotel is actually a hotel, all the doors are within the building and so even under a buyout, it should have remained a hotel and had elevators. So odd. Last time, I guess I forgot to update the cable package. They do have the History Channel (one channel I watch for The Secrets of Skinwalker Ranch), but no Discovery Family and no Travel Channel (Paranormal Caught on Camera, if I were to stay here on Wednesday). 8/12/2025 The breakfast is replenished every hour. I went down the first time and I was only left with tater tots (which were good) and the egg beater scrambled eggs. I never eat the eggs and so, tater tots. I did see that someone was tending the food because she was the one who told me on the hour 7 a.m. (breakfast starts at 6 a.m.) that sausage and bacon would be available. 8/13/2025 The breakfast is the same (they do not rotate). This hotel also has some good baked goods, chocolate and frosted doughnuts (most hotels I find only have muffins, and not just English Muffins). Everything was good with the stay. The only inconvenience is definitely if one is placed on the second floor (no elevators).

The only good thing I can say is there was a bed. Comforter had a stain on it room is dated and…read moredirty. Bathroom was not clean.

I hate to give someone a one star for their first review but I feel I have too.. I'm going to start…read morewith the fact that my girlfriend found and booked this place on the fact that it was cheap with a pool for our kids. The pool I mentioned also came with a hot tub.. Paint was peeling off the hot tub and the water smelled rough. After sitting in the hot tub for a bit my skin was feeling greasy as I rubbed my fingers together and it smelled a little stagnant to me. The pool was cloudy and greenish but it made the greasy feeling go away and it smelt better. The room was dirty.. Big pieces of things sitting around the edges and even wrappers and such under the dresser and bed. The heat was on and the window was open a few inches when we came in so it was hot and muggy. The microwave was sitting on top of the fridge balancing on top of a paver stone which was all pulled out from the wall a foot and in the way. I had to move it all which revealed pieces of Doritos on the floor. The bathroom was dirty around the edges and everything seemed to be half broke or put together wrong. The shower sound like it was breaking every time I moved in it.. Very loud even in bedroom as my kids were attempting to sleep. The towels looked bad.. One even had a quarter sized burn mark or something was really stuck to it that they should have just thrown it out. Look I've stayed in my fair share of cheap motels/hotels where everything was by far not perfect.. Even in those places you could tell the cleaning was done with a little pride and their maintenance was done with some professionalism. We were tired and the kids were as well by the time we got there late or we would have went and asked for a refund and found a different place spending a few more dimes. Steer clear of here unless you absolutely can't afford another place.. But at least your prepared now.

Very rude clerks and poor customer service. I have given this place my business for years, but over…read morethe past month I have noticed a serious decline in their customer service. Today the place had several customers in line, one clerk, who had an attitude problem was waiting on them while the others were outside smoking. I asked for assistance with the air hose, which was not working, clerk outside smoking rudely informed me it was working earlier, while she and other clerk outside laughed. I will not be giving this establishment my business any more. 100$ plus weekly in gas etc which will now be going to five star.

Great Service and friendly staff! Had brunch at Farm to Table restaurant and really enjoyed it!read more

This place is classy, elegant, and refined, yet relaxed. I have stayed at the Castle several times…read moreand we always enjoy the ambiance TKC provides. We have eaten there, and enjoyed the bar as well. Both make me feel pampered and welcome, you definitely get your money's worth. This last time I visited TKC it was for their Galentine's Day event. This event was fun, and relaxed, yet romantic and catered to the princess in all of us! The service at The Kentucky Castle is second to none. You really do feel like royalty every time you visit TKC. By the way, there is a little hidden gem there that not too many people take advantage of, but I'm keeping that information to myself!

Very nice Hilton property. Front desk staff was friendly and very helpful in suggesting food…read moreoptions, as we had never visited Lebanon before. Bed was comfy and room was very clean. Fast internet. Standard Hampton breakfast was offered. Again, the dining area was very clean. Next trip to the Maker's distillery we will stay again.

Very poor, there a couple of bare minimum expectations at a hotel and they missed the mark. No hot…read morewater in the shower, the toilet seat appears the be from the 1960 time frame, when I told the staff no apology just a shrug. The ice machines didn't work so everyone had to use the kitchen ice machine and hope they used the scoop. No acknowledging my diamond membership and basic cable with very few channels. I don't have high expectations for breakfast at hotels but cold oatmeal, really you can't heat oatmeal?

Excellent staff and the room was clean, comfortable and quiet. Lots of fast food choices within a…read moreblock or two and the free breakfast had many options and was very yummy! The No hands pancake machine was fascinating and tasty

Best hotel experience I ever had. The hotel staff are kind, courteous, and will go above and beyond…read moreto accommodate you. Especially, Mary and Dennis. Their upbeat personalities and pleasantries made my extended stay there an absolutely delight. So, if you find yourself in need of lodging in this area, Best Western-Columbia is the only way to go.

i LOVE this marina! kindest people, best food, and overall great experience! the best place to come…read morefor a fun summer day!

Horrible, rat infested, roach place with hateful staff and a manager who knows nothing about…read morecustomer service. Didn't get any sleep because of other people's loud partying. We didn't try their food because the smell of old grease permeated the entire parking lot, not to mention the rats everywhere and roaches in the shower along with other people's hair. People smoking pot all over the place and they overcharge of their gas. Overall a horrible place to stay.

This property if you are in from out of town, is the ONLY place to stay…read more Great homey atmosphere and just bring a suitcase....you dont need anything else. It is fully appointed..all appliances, full area laundry room, kitchen, wifi, tv, sheets, towels, etc. etc.!!!!! Full gym on the first floor.. all restaurants within in walking distance by only 1-2.5 blocks