Michael is amazing! We have been working with them for over 5 years! Love the Metro Storage team!read more

Make sure you're comfortable with limited access to your things. For instance, you may fly in from…read moreCalifornia before Xmas and try to access your unit during their already comparatively limited advertised hours only to find out the floors are being painted before they are closed for the holidays and that the $45 uber you just payed for was a giant waste. I guess I should have called to see if my stuff was ready for me to visit. Got no probs sending me invoices via email, USPS and text message. How about a little warning that for all intents and purposes you are closed for a week during what I would imagine to be a pretty busy time for an indoor storage facility in Buffalo? So now all my winter clothes are locked up until the day before i go back to California.. Glad I have nothing like medical supplies I can't fly with or live without stored in there. Super disappointing. But hey the gentleman did say "Sorry about that man." Before closing the door in my face.

Dawn in the office was extraordinarily kind, helpful and most of all really genuine and present as…read morea person, not just a service provider. I came away from the experience of unloading and returning my U-haul with a sense that I had made a real friend.

EDIT: I've been charged AGAIN for a vacated unit. Six attempts to cancel my rental with no…read moreresponse. The site is clean and well maintained. I had a unit in their climate controlled building, and it was, well, climate controlled. My only issue is administrative. There is no easy way to end a unit rental. Their website does not have a phone number, and using the Contact Us form gets no response.

Wendy is fantastic. If you read no further than this, let it be known that she is an amazing…read morebusiness owner who cares about her customers. Once upon a time, I bought a couch while I was living in an apartment, and didn't have anywhere to put it. We had just bought a house, but we were at that in-between time when you don't quite live in the house yet, but don't want to haul a couch up the stairs to your apartment (PIVOT, anyone?). I called Wendy, she had storage, I put the couch in the smallest unit she could rent me and it lived there for a month until I got into my house. It was a short, but sweet experience, and I swore to myself that if I ever needed storage again, I was going to call Wendy. Fast-forward eight years and I had cause to use Room to Spare again. Only this time, Wendy had no room to spare. I checked. I even asked if she'd let me move some stuff into her basement for a short time. I honestly think if I'd begged, she may have given in and let me store some things down there. She's just that nice. Wendy didn't have any storage for me, but was so sweet on the phone and explained to me why things are the way they are. In this market, people are selling their houses quickly and then have nowhere to go. They move into an apartment until they can find a place, but then have to put all their furniture SOMEWHERE while they are waiting. Hence, all the storage units are being used. So no, I didn't get to use Wendy's services. She did offer to put me on her waiting list, but my need was immediate and I was able to put into place a backup plan. Oh, I should also mention that when I was first looking into selling my house, I stopped into Room to Spare to talk to them about packing supplies and them helping me sell some of my crap that I didn't want to bring with me to my new (downsized) place. The staff is so accommodating and kind and patient. I swear, one day I'm going to need to store more stuff and Wendy is going to have a place for me to put my belongings where she and her little storage angels will keep close watch over them. And if by chance I make it through the next few years without needing storage, I might just stop in anyway and bring her a coffee. She's just the kind of gal you can't help but want to make your friend. (Wendy, if you're reading this, what do you take in your coffee?)

THIS COMPANY Ws great they were quick and price was decent the women who took my call was very kind…read moreas I was a reck as the other COMPANY let me down I want to thank you lambert

I highly recommended Lambert's Movers if you ever have to move. It was the best decision I made…read morewhen it comes to moving. Brett, Craig and Chad were great. They came and introduced themselves and then we did a walk threw so they knew what to move and what not to move. They then explained how the billing worked. Once they did that, we were all set to move. They were very courteous and polite young men. They were no nonsense and very efficient at their job. I was amazed at how fast and good they were at moving and packing the truck up. They were very good at unloading and moving everything in the house as well. There was no damage to any items or the houses as we left and moved into the new house. I'm a very happy customer that will return in the future.

I used Wayfinder for my recent move. I have nothing but praise in the way they treated and…read moreaccommodated me. I was in a situation where they had to pick up my furniture one day and deliver it to my new home another day. On both the pick up day and delivery day their crew were prompt -actually early. They treated my load carefully as if it was their own. The manager I worked with - Ron - made sure all my needs were met. I would definitely use them again.

We just moved my mom from western NY to NC to live with us. We had a great experience with…read moreWayfinder. Everyone was so friendly and responsive. Everything came in perfect condition. Folks just need to be aware that if you have a small load and you elect to have your furnishings shipped with another load that it may take a few weeks to get the furniture. Plan accordingly. Great job Wayfinder

Absolutely hands down the best fenced in storage units in the business! Key code to get in and very…read moresecure! Pam at the front desk is a beautiful person and makes this whole rental quick and easy! Pam I appreciate your hard work and thank you! Outstanding! Need a 10x10 I just vacated mine! Unit 1...does it hit any better! Ty!

Self store made getting some extra space easy. Steve worked with me to make sure I got the size I…read moreneeded and explained the whole process. He even offered to arrange to be there when we arrived, outside of his normal hours. I highly recommend them for your storage needs!

Outstanding service and secure location with the very best rates available. Highly recommend for…read moreany storage needs you have, large or small.