Working with Leslie Cross of Town Square Real Estate was the best decision I made for selling and purchasing a home. She provided clear and thorough information, answered every question I had, advocated for the best transactions possible, and made everything run smoothly. Buying and selling a home can be stressful and Leslie's experience, expertise, and temperament make her a great agent to have helping you through the process. read more

Carlos is an outstanding real estate agent, professional, knowledgeable, and always responsive. He made the process smooth and stress-free. Highly recommend him and his team at town square real estate. read more

Taylor found us the perfect home, and in record time. We had a lot of specifics so we were delighted when he came to us with one that checked all our boxes. He also went to bat for us. It's a tough market out there: a lot of demand and not a lot of supply. Tay was persistent, patient and has a great sense of humor which really helped make the whole process seamless. read more

Gus was our agent for our home purchase in Pasadena. We looked at a number of places and made offers on a couple of them before one was accepted. Gus was helpful at every step of the process and never once did we feel like we were pressured into doing (or not doing) something if we weren't 100% comfortable with it. We were well represented from offer to close, and I appreciated that there was a plan and tactics to get us the offer acceptance and then the best terms possible. Communication was always excellent and Gus made sure everything was lined up for us. Highly recommended. read more

Taylor Seere is one of the best agents this company, much less the entire industry has got. I've moved around 3 times within the past year and I still haven't gotten anything as good as what Taylor was able to get me. More than this he expedited the moving process by about 300%. Everyone who's ever moved knows how times consuming it is just scrolling though Zillow ads and checking for utilities, prices points, locations, and ETC... but I'm so glad he was able to handle all that. Made the whole thing feel like a breeze. read more

Carlos is a strong communicator, consistent, follows through, gets results and maintains respect for all parties involved. He has been easy to work with and I have zero hesitation in working with him again. read more

We had such a great experience working with Carlos! From the very beginning, he was incredibly friendly, helpful, and genuinely cared. Carlos made the entire process feel smooth and easy. He was always available to answer questions and kept us in the loop through the whole process. He was personable, intentional, and professional. Highly recommend, we feel lucky to have worked with / met him! read more

Gus and the team made my experience of apartment hunting so easy and quick !! This was my first time exploring LA and had moving deadlines and they were so understanding and made my experience of hunting so stress free with all of the advice and recommendations. He really took his time to curate places that were fitting for what i was asking for and did that in a very timely manner. Could not recommend Gus and the team enough! I would not have been able to make the move so quick and effortlessly without them. 10/10 experience. read more

Gus helped me buy my home in Hawthorne two years ago, and I can't speak highly enough of him and the whole Town Square Real Estate team. We actually met years ago when I was looking for houses in Northeast Los Angeles; I wound up not buying a house back then, but I was so impressed with Gus's patience and professionalism that I kept his information. Years later, when I decided to buy in the South Bay, Gus was there for me every step of the way. read more

Ariana at Town Square has been my go-to agent for several years. She has helped me with everything - from getting a property rented out to buying a home. She is very knowledgeable and wonderful to work with, and she's helped me learn a lot about managing a property. What I love most about working with Ariana is that she's always looking out for your best interest. She's very responsive with communications, non-pushy, and the most professional agent I've ever worked with. You will be in good hands! read more

This is the second time Leslie Cross has been our realtor--this time for selling the home she helped us buy ten years ago. I can't praise her enough for her professionalism and dedication. Leslie's deep knowledge and calm, reassuring presence were invaluable throughout the entire process. She's also an incredibly strong negotiator and is highly respected by her peers. Thanks to her efforts, we secured an outstanding price for our property. We are beyond grateful for her help! read more

Town Square provided amazing real estate service from beginning to end of my home buying process! We dealt with the owner Gustavo who hand held us throughout each step. He answered every question and was patience with us as we looked at many homes and eventually finding exactly what we wanted. He was always accommodating and accessible to us. We highly recommend Gustavo & Town Square Realty for your home buying services!! read more

10/10 service! Gus was incredibly knowledgeable and patient and made the process super easy for us. He presented us with great options based on our criteria and was very proactive in providing us with help and information. We'll be using Town Square again in the future! read more

Carlos was amazing in helping us to find our new home, he is very considerate, helped us with timeline and pushing our application forward. Even when he couldn't meet in person he arranged for someone in the office to help us. And even after we moved he still text occasionally to make sure that everything is going ok! Can't recommend him enough :) read more

We had a great home-buying experience working with Gus and his team at Town Square. They were friendly, patient, and attentive to our needs as first time buyers. We trusted their insight and it paid off! I highly recommend Town Square. read more

We had a great experience with Carlos Castaneda. He was super attentive and made us feel like we were his only clients. As a first time homebuyer, we appreciated his personal touches like creating a road map and a calendar so we knew exactly what to expect. He took the time to get to know what we liked and found us the perfect home. We would highly recommend! read more

Carlos Castaneda is the best realtor we have ever worked with. We had another agent who never had time for us and then we met Carlos. He has helped us buy two homes and we are currently working on number three. Honesty. Integrity. Excellence. The market is crazy in LA and Carlos has always been a tireless force of good in our quest to find a place to call home. Work with Carlos at Town Square and you will not be disappointed. read more

We were looking for a rental in LA and it wasn't easy to find anything given the tough market. While checking out some properties, we met Carlos at a lovely single family home in Montecito Heights. We feel so lucky to have crossed paths with such a great agent and caring person! He helped us file the paperwork quickly and was rooting for us and supporting us along the way to get approved. We a few problems with the background check company that he also helped us resolve. We really wanted to keep our washer dryer and Carlos magically made that happen! Really happy to have met Carlos and will definitely be in touch again when we are ready to buy a home. Thanks Carlos!! read more

Gustavo and everyone at Town Square Real Estate are fantastic. Gustavo walked us thought the sale of our home, explained every step in detail and always made us feel like we were his top priority. The sale of our home was quick and sale price exceeded our expectations. My wife and I highly recommend Town Square Real Estate, and ask for Gustavo. read more

We were clients for the realtor Carlos Castaneda and were extremely dissatisfied with his poor service and poor attitude. Very unprofessional and rude. We will not work with him or this company again. read more

When my wife and I decided to buy a house in Pasadena our daughter, already a Pasadena resident, recommended we contact Gustavo Rojas. Gus had been the agent for her and our son-in-law when they purchased their house, and the experience had been very positive for them. My wife and I were not easy clients for Gus. We lived in Northern California, so had to fly briefly to Pasadena for our search. We had obligations at home, so did not travel at the same time. Gus had to deal with first my wife, then later with me, showing us as many homes as fit our evolving criteria in the limited time we were each in Pasadena. Gus was very patient with us, and very knowledgable about the housing market in the area. He helped us locate the perfect home, then led us through the home inspection and all the details of the purchase process. We both enjoyed working with Gus, and feel very comfortable recommending him to anyone searching for a home in the area. read more

Gustavo helped us from "we know nothing" (i.e. first time home buyers) to helping us get an amazing house. What struck me as so special about him (especially after talking to others about their experiences) was how genuinely he was interested in helping us get what we want (and not doing the minimal work to get a commission). From day one, he literally told us he was with us the whole way: whether we find a house in a few weeks or a few years! Once he (and we) got an idea of what we wanted, he would not be shy about pointing out why House A didn't fit with us, while House B would need X, Y, and Z to get it to the way we want it (he also would give rough ideas for quotes we should expect if we'd want to do any work on the houses). I'm rambling, but, all in all, it felt like a trusted friend/family member was your realtor...and that made the experience so much more comfortable and confident. read more

Through a tough escrow, difficult seller, and nightmare loan process, Leslie Cross held our hands and really drove the entire deal to the finish line. We're now in a beautiful home and have her to thank for it. Glad to know as long as we live in LA, we have a realtor we can count on. read more

We are new to town and we hired Carlos to help us find the perfect renters for our house. Carlos was incredible he made the whole process quick and easy! Now we have the perfect family moving into our rental property. I cannot recommend Carlos enough he is incredibly patient and professional. We will be working with him again to rent out another property soon! read more

As first time buyers, Angelica Bustos went over & beyond to help us find our home. She is very helpful and was there for any questions we had. She is very energetic and determined in getting you what you want and need. It was smooth and quick. Thank you Angelica for all your help. read more

I appreciate having realtor Angelica Busto of Town Square handling my real estate needs. Angelica is professional. Productive and honest. She gets the job done!! Call her and she will have you in a nice home that fits your needs. A million thanks Angelica !! read more

I worked with the Town Square agent Leslie Cross some time ago on a residential real estate purchase. She was nothing short of excellent in both professionalism, experience, knowledge of her trade, and relatability. I wouldn't hesitate to highly recommend her to anyone seeking to buy or sell a residential property. She was with me through the whole process, holding my hand, available to answer any of my questions, no matter how seemingly small or insignificant. Thanks again, Leslie, for being there throughout the journey- not only during my buying process, but also long afterwards, with any related real estate concerns I may have had. Highly recommended! read more

It's really difficult to let go of a house that you've had in the family for 40 years. So many memories at every turn. Projects left undone and a full garage. Embarrassed because it doesn't fit the HGTV model. One of our neighbors who was a realtor suddenly became our bestie... hand written notes and talk of the Dodgers. I didn't need a best friend! We needed someone who could guide us through the mess and memories and get the best price for us. Well that realtor is Barry Storch! He maps out a plan and provides the right people to make your diamond in the rough shine again! He gives you time and lets you know when he'll stop by to see how it's going. It's exciting to see when the decluttering starts to show a really nice room again. Barry's an expert at home improvements, price strategy, negotiations. He got our house sold with multiple bids. He has a wonderful fun personality! We love him he's our family realtor! read more

This review is for Leslie Cross from TownSquare Realty: I'm so happy I met Leslie! I was separating from my husband and was looking for a new place for me and my kid quickly. Leslie explained the process in details, then we immediately started visiting houses together. She knows the area very well, and following her advices, we quickly put 3 offers. She helped me negociate the price to get my preferred house, and handle all the paperwork and the various inspections. She moved things along quickly between my Lender and the Escrow, giving me clear instructions on what I had to do next to speed up the process. My friends were very impressed by how fast we closed on the house. I warmly recommend Leslie to anyone who want to buy a house in Altadena quickly. read more

Barry is the best realtor, he knew I wanted to sell my home fast. He made quick adjustments to ensure that happened. He is so very friendly and kind, he personalized my experience and that was very important to me. read more

SHORT VERSION: Gus worked tirelessly to accomplish the two things that mattered most for me... BUY LOW - lower than my final submitted counter offer SELL HIGH - higher than all surrounding avails per sq ft If you want; attention to detail, reliable guidance on market trends effecting your sale/purchase, precision with fast-paced deal making and most importantly, accurate instinct...you won't find anyone better. Gus doesn't earn his commission hanging balloons or putting out sandwiches, he earns it by doing the hard work of getting the best possible price. FULL STORY: PART 1 - THE INTRODUCTION: I met Gus while strolling through an open house in Montecito Heights. I knew I'd be selling my house in Glasell Park in the near future, and most likely I'd be in the market for a new place shortly thereafter. Unfortunately, the sale of my home was pretty complicated. It was the result of some extremely difficult personal circumstances. For this journey, i would require more than just a sharp real estate agent. This job required the voice of a strong business mind, a patient teacher, an understanding diplomat and at times, a trusted perspective. After meeting several potential agents, my instinct told me to go with Gus. PART 2 - THE SALE: As we were getting ready to list, home prices were beginning to soften. Despite conventional wisdom of listing at a lower price to garner a frenzy of offers, I asked Gus to list high - $688 per sq ft (this was incredibly high against the 475-550 average for that area).  He suggested going lower but felt that if I must list high, there's a chance we could grab a few interested buyers based on the unique and highly desirable features of the house (beautiful views, privacy, original maintained mid-century modern, etc). As Gus predicted, there were decent open houses with limited interest. Not enough to capture a buyer. As a result, almost a month later, we adjusted the list down to $645 per sq ft. It was low enough to attract a stronger response with multiple offers. Two weeks later, I accepted an offer for what would become $664 per sq ft.  Almost $200 more per sq ft than other listings in the area. PART 3 - THE PURCHASE: With the sale of my house behind me, it was time to find my next home. Prices for houses were starting to soften a bit and while Gus was doing his best to find listings that matched my criteria, LA inventory was slim to none. We expanded the desired neighborhoods, compromised on my wish-list, but nothing hit the mark. A house at the top of my price range appeared in a location that hit my target. 1st step through the doorway...this was my house. Not only had Gus helped educate me through the selling and buying process, but he helped me develop a clear instinct of knowing when it's the right time to go "all-in". This was that time. Gus took all my excitement and hunger for this house and didn't just help me stay in the running, but nudged me to the front of the line. 3 weeks later, I was 24hrs away from a potential accepted counter JUST above list as Gus predicted. BUT, for whatever reason, Gus looked a little deeper into the final terms and learned there was an additional option that would allow me to purchase AT list price! He could have easily moved-out on my accepted higher price and pocketed some extra cash, but he chose my best interests over his commission. Final result, I went into escrow paying  $389 per sq ft in a neighborhood that averaged $400+ From there, Gus stayed in lock-step all the way through the lending process, offering assistance to ensure I was getting the best rates while keeping the seller comfortable until closing. It wasn't until all was completed that Gus and I took a seat at his brewery to have a beer and recap some of the nail-biting moments that occurred throughout the process. Some of those moments were unbeknownst to me until we were closed and I had the key to my new address in-hand. FINAL THOUGHT: Gus, if you're reading this...successfully buying this house was like the ending to Miracle on 34th st. You helped me find my dream home, or I should say you helped my dream home find me. After our introduction, what we trudged through and where we wound-up, this adventure had a pretty great finale. There's only one thing that would have made it all fall into the category of a cinematic ending...unfortunately, I leave this story where it began. My dream house will always feel a little empty, because it's missing the person who was here with me when I bumped into you at that Montecito open house. Thank you greatly my friend. You kept my head above water through the stormy weather, and got me to dry land safely. Now I can spend the years ahead rebuilding whatever may lie ahead. read more

As first-time homebuyers, we knew we needed a reliable realtor to guide us through the process. We interviewed/spoke with five realtors and eventually worked with Gus, and were very satisfied. We have already recommended him to others - he is great. (FYI, I definitely recommend interviewing realtors - you end up spending a bunch of time & putting a lot of trust in your realtor, so you should feel comfortable with them!) We decided to work with Gus because he seemed confident, calm (ummm I can run high anxiety so I need that), knowledgeable, detail-oriented, not-pushy/rushed about our timeline or budget, and savvy about the Pasadena market in our price range (entry-level single-family home). These traits played out basically as we hoped and we're now in our new house! AND the process was pretty smooth overall - thank you Gus! Gus was super patient with us while we learned what it would take to actually make a house purchase in this market. That meant: * touring us around neighborhoods we weren't as familiar with * helping us level-set the "list price" vs the realistic selling price (so sad to see the "perfect house" only to realize its list price was waaaay too low) * advising us on how to manage the offer process * working with us around our schedule (typically just weekends & after 6pm weekdays) * submitting offers that we knew were probably too lowball, because we wanted to just give it a shot * being organized about what properties we had seen, what we liked/didn't, & what they had sold for Thank you Gus for your tireless work! read more

As first time home buyers, Carlos Castaneda was able to help us navigate through each step of the process. He ensured all of our questions were answered and anticipated our needs. Carlos was available at all times and he worked tirelessly to ensure we closed on time. He is professional, knowledgeable, and friendly! read more

Barry Storch was helpful and knowledgable through out the Home buying process. He helped us stay calm in an otherwise stressful process.

In August of 2019, I saw a home on a real estate site and wanted to see it. I flew down a few days later to see it. My son-in-law asked his agent, Gustavo Rojas to meet me there. Now, this was a Saturday and he took the time to meet me and gave me lots of room to find out about the home. I really appreciated that. That home didn't work for us but over the next few weeks my husband flew down and viewed many homes with him and we settled on one. Gus gave us advice on an offer strategy to give us the best shot of getting the home which we did. After the offer was accepted and after the close Gus helped us with various tasks that were hard to do from a distance. But Gus made it a seamless, painless experience. read more

Gustavo was one of the best people I've had the pleasure of working with. He delivered my dream house under my budget in less than 2 weeks. I feel that his guidance through the process was very instrumental in making the deal happen and I hope to buy many more houses from him in the future! read more

I'm a return customer! Gustavo at Town Square has done 4 real estate transactions with me. He's "all in," and wiling to go the extra mile. In a competitive market, you need someone on your side to fight the good fight until the bitter end. Gustavo did precisely that. read more

Based on Town Square's stellar reviews on Yelp and a five-minute initial phone call with Gus Rojas, I made the decision to trust Gus as my realtor. He is very well spoken and sharp as a tack. I really wanted an agent who is knowledgeable in the North East neighborhoods of Los Angeles and he was exactly what I was looking for. Gus is everything an agent should be: responsive, has strong business acumen, and is intuitive about client needs. With his help I purchased my first property/duplex through a quick and smooth transaction. I highly recommend Gus and the entire Town Square team. read more

Excellent experience working with Gus Rojas at Town Square when I bought my first home in Mt. Washington a few months ago. Was completely unfamiliar with the neighborhood, so not only did Gus move quickly to find options in my price range, but he also took the time to bring me all around the area to get a sense of the vibe - pointing out the great restaurants and bars, giving directions and shortcuts, and providing locals-only secrets like warehouse art museums and dog-walking paths. The negotiations were quick and easy, based on his good advice - and he was always quick to respond to any of my questions or concerns. Gus gave great recommendations after my offer was in, as well, for inexpensive and reliable inspectors, contractors, etc. He knows what he's doing and he knows the market... made a process that could have been stressful a lot of fun. Never any pressure; Gus wants you to be comfortable with the purchase (or sale, I'd assume). Had a few opportunities to meet others on the Town Square team, and everyone was welcoming and helpful. I'll be going back to them down the line when it's time to upgrade. read more

Leslie Cross at Town Square Realty was recommended to me by two work colleagues, so she quickly made my short-list of agents to interview when we were looking to buy a house. We interviewed a couple people at other agencies, and definitely felt the best rapport and trust with Leslie right away. Working with Leslie to buy our home was the best decision we made, apart from actually buying our house of course! She answered all of our questions and took the time to teach us about the various parts of the home buying process. She has a background as a builder in construction, which was especially important to us as we were looking for an older home, and Leslie was able to guide us in terms of what kinds of restoration or renovation was possible, what the costs might be, what to look out for in the inspections, etc. Her breadth and depth of experience is a true asset, she is kind, thoughtful, and hard-working, and I am thrilled that we were able to work together. As a bonus, we ended up buying a home right around the corner from Leslie, so now we're neighbors! read more