Strange to say that the nicest person I have met in months was my repair person, Jerry Lager. What…read morea nice, clean, efficient, thorough, and friendly worker you have. Don't let him retire and train anyone new with him. Thank you for fixing my washer... and cleaning behind it. (Who does that?) Great Service!!!!!!

Very professional company. From booking an appointment, to diagnosing the problem with our…read moredishwasher, to final repair...all quick and efficient. Bill was our technician who was very knowledgable and smart. He even offered to look at any other appliances that we might have issues with and gave some tips regarding our cooktop. Also reasonable price.

I have known Joe and his son Paul for many, many years as a friend and as a customer. We have…read morepurchased from and had serviced by them washers, dryers, stoves. Recently Joe recommended a Speed Queen washer to replace our failing washer. It works perfectly and we expect it to last for many years. Our fancy DCS stove has been problematic. I knew I needed an igniter and so called Yelda Appliance. Jason politely answered my call and told me they had the part I needed. I got it this afternoon and our oven is functioning perfectly again. Excellent service and fair prices. They are the best.

Joe was excellent. He gave an honest assessment of our refrigerator over the phone. He gave a few…read morequick-fix recommendations that we could do ourselves - rather than scheduling an appointment and charging us. Joe was very honest and if it doesn't need repair then he will tell you - not just charge you for parts to put cash in his own pocket.

This was an unnecessarily negative customer service experience. I will not go into too much detail,…read morebut there is a right way to interact with customers and there is a wrong way. Attitude and the way you treat people speaks volumes to character. Treat people nicely. That is all.

When your appliance has an issue, there is both the dreaded immediate interruption of core daily…read moreactivities, the potential timing and cost for a repair which may or may not be possible, or worse... splurging for new unit(s) and spending a fortune you didn't plan on spending. Jason from Rocky Mountain Appliance Service made all of these fears disappear... promptly answering my phone call, doing a quick initial assessment over the phone to assess the severity, and promptly scheduling/following up on the service request. Most providers just want to rack up bill time. Rocky Mountain Appliance Service shoots you straight... for one machine he recommended we do the repair, the other one he said it wasn't worth repairing. We need more businesses in the valley providing this level of professionalism, honesty, and fiduciary guidance to clients. Highly recommend!

Good knowledge. Very courteous. Turned out to be a quick fix. Detailed explanation of the problem…read moreand what it would take to resolve it.

Porter was friendly and came to the house to fix our dryer. He did a great job and it was very…read moreaffordable. Highly Recommended

Was able to come the same day I called. Needed to take the transmission out of my washer and take…read moreit to his shop. Back the next day and had it fixed. Very affordable ! Great service! Very happy!

I'd give zero stars if it were an option. We have a new (June 2014) LG dishwasher that immediately…read moreupon installing gave us an error code from time to time. The device still works but occasionally has to be started over again mid cycle. After several discussions with LG, they advised us to have an appliance repairman come look at the appliance. Brian's was one of two options for certified LG technicians. In December, Brian came out and verified the problem and stated that it needed a new computer. After not hearing anything for a month, I called him and was told it was "on back order". Another month goes by without hearing anything. Finally he send a different tech out and alas, the wrong part. When I called again to find out the status, I was told they would look into it and get back to me. They never did. Finally we called again and stated if they couldn't give us a repair time, we would have to use somebody else. Once again, no response from them. I would NOT recommend using this service at all.

You can't really ask for a better local furniture store. Charlie Evans, the owner and primary sales…read morerep, is easy to work with, honest in his dealings, and hardworking. My wife and I have now made three purchases with him in one year. He is always sure to give us a good fishing story, an honest assessment of the products, and a fair shake in the payment. He really cares to help us out. For instance, my wife got a quote on a double box spring set on Tuesday, but it turns out the quote was wrong and it was a little bit more expensive than he said. When we came back the next day to make the purchase, instead of charging us the correct, slightly higher price, he instead remembered what he quoted and took the money off the cost of the mattress. Without saying anything to us. The guy is just that honest. That's why we support this business rather than big name retailers in larger areas. This local business is worth supporting. As a side note, the history of the building is very interesting. The upstairs used to be for the local undertaker.

My husband and I have lived in Boise area for over 40 years. Our 10 year old Bosch dishwasher had…read morestopped draining. When I called to get it fixed, Reanna asked for the model number in order to send out the right parts to fix the problem! Roberto arrived on time, was very polite, and respectful. He fixed the draining issue. We also had him install new hoses a few days later under the sink to prevent a future problem. We didn't have to pay for a second service call for him to fix the hoses. Great value, I would highly recommend Home Appliance Service.

Great helpful advice and trouble shooting even before a service call. Did good solid down to earth…read morework. This is my appliance repair service now for future repairs.