Very displeased with the services that we received from Alarm Star, I wouldn't recommend this…read morecompany to anyone! Their Alarm quality is very weak for the price they charge. Paula the CEO is very unprofessional when you have a concern about the alarm system not working she gets very agitated and disregards your concerns. Call Alarm Star if you would like a to pay a hefty fee to be treated poorly.

From the owner: Home & Business Security Systems, Access Control, Security Cameras, Home Automationread more

I would strongly caution anyone considering ADT to consider talking to other security providers…read more I contacted ADT after my homeowner's insurance company informed me that I needed both a security system and a central fire alarm system installed in order to continue coverage on my primary residence. I provided the size of my home, the number of doors and windows, and all relevant information over the phone. Based on that information, I was given a written quote for $619.94, and I signed a contract for that amount. ADT then scheduled a technician to come to my home for the installation. Once he arrived, he informed me that the person who originally set up the contract "didn't know what they were doing" and that the quoted system did not include the proper equipment needed for my home and insurance requirements. The technician then presented me with a completely different system and price totaling approximately $4,600 -- more than a 700% increase over the original quoted and contracted amount. Because I was under a strict time constraints from my homeowner's insurance company to get the system installed soon in order to maintain coverage, I felt I had very little choice at that point other than to proceed. What I experienced felt extremely misleading and unfair. A customer should not sign a written agreement for one price, only to be told at installation that the "real" price is several thousand dollars more. In my opinion, this felt like a classic bait-and-switch situation: attract the customer with a low quoted and contracted price, then dramatically increase the cost once the customer is under pressure and the tech is onsite  for the installation. Afterward, I spent over two and a half hours on hold across two different days trying to resolve this issue. I spoke with six different ADT representatives and got nowhere. I was repeatedly transferred and never provided any meaningful resolution or accountability. Based on my experience, I would strongly discourage anyone from using ADT. There are many other security providers available, and I would highly recommend researching alternative companies before signing any agreement with ADT. This was one of the most frustrating and disappointing customer service experiences I have ever had.

I've been an ADT customer for over 20 years. Originally, the service was outstanding. I had direct…read morecontact with a single, responsive and polite, person. Since those days the customer service has gotten worse and worse. I've now canceled my service and would NEVER consider giving ADT another chance without seeing significant changes in their service. Start with making changes at your call-center ADT. Your people need to be able to speak English and have training on how to perform their jobs. being transferred six times is never going to make a good customer experience.

Robbie was awesome from the first minute I walked into his shop. He knew just what the problem was…read moreand how to take care of it. It had to go to Apple for repair but he got everything backed up so I wouldn't lose anything and it was back on time. He then showed me several things that I didn't know but should have. Very knowledgeable, and friendly. I recommend Robbie and his company, The Creative Edge, to anyone. The best.

The Valleys ONLY Apple authorized sale and service center. Great service and family owned. Robbie…read moreand Carol are great!

Great service!! Brad is very knowledgeable in the use, training, and installation of Mac and PC…read moresystems!