Strange to say that the nicest person I have met in months was my repair person, Jerry Lager. What…read morea nice, clean, efficient, thorough, and friendly worker you have. Don't let him retire and train anyone new with him. Thank you for fixing my washer... and cleaning behind it. (Who does that?) Great Service!!!!!!

Very professional company. From booking an appointment, to diagnosing the problem with our…read moredishwasher, to final repair...all quick and efficient. Bill was our technician who was very knowledgable and smart. He even offered to look at any other appliances that we might have issues with and gave some tips regarding our cooktop. Also reasonable price.

This was an unnecessarily negative customer service experience. I will not go into too much detail,…read morebut there is a right way to interact with customers and there is a wrong way. Attitude and the way you treat people speaks volumes to character. Treat people nicely. That is all.

When your appliance has an issue, there is both the dreaded immediate interruption of core daily…read moreactivities, the potential timing and cost for a repair which may or may not be possible, or worse... splurging for new unit(s) and spending a fortune you didn't plan on spending. Jason from Rocky Mountain Appliance Service made all of these fears disappear... promptly answering my phone call, doing a quick initial assessment over the phone to assess the severity, and promptly scheduling/following up on the service request. Most providers just want to rack up bill time. Rocky Mountain Appliance Service shoots you straight... for one machine he recommended we do the repair, the other one he said it wasn't worth repairing. We need more businesses in the valley providing this level of professionalism, honesty, and fiduciary guidance to clients. Highly recommend!

Extremely happy with Town Refrigeration and the repair they performed on our ancient Sub-…read moreZero. I had first contacted another local company who said over the phone that we had a freon leak and we should just replace all the guts at cost of $2,000. On the other hand, Town Refrigeration made a site visit, carefully diagnosed the problem step by step, ordered a part, and the bill was under $750. I had a follow-up concern on Saturday and they quickly responded by phone. I highly recommend Town Refrigeration.

My experience hiring John as a handyman went smoothly. He came out in a timely manner to quote the…read morework, explained why things needed or did not need to be done and worked with me on scheduling. Professional and courteous. He also kept in clear communication with me about my projects. I will definitely be calling him again for more projects in my house.

John was quick to respond came out and gave us an estimate. He started the work right away and did…read morea great job. I would recommend him for your home projects and repair needs.

Was able to come the same day I called. Needed to take the transmission out of my washer and take…read moreit to his shop. Back the next day and had it fixed. Very affordable ! Great service! Very happy!

I'd give zero stars if it were an option. We have a new (June 2014) LG dishwasher that immediately…read moreupon installing gave us an error code from time to time. The device still works but occasionally has to be started over again mid cycle. After several discussions with LG, they advised us to have an appliance repairman come look at the appliance. Brian's was one of two options for certified LG technicians. In December, Brian came out and verified the problem and stated that it needed a new computer. After not hearing anything for a month, I called him and was told it was "on back order". Another month goes by without hearing anything. Finally he send a different tech out and alas, the wrong part. When I called again to find out the status, I was told they would look into it and get back to me. They never did. Finally we called again and stated if they couldn't give us a repair time, we would have to use somebody else. Once again, no response from them. I would NOT recommend using this service at all.

My husband and I have lived in Boise area for over 40 years. Our 10 year old Bosch dishwasher had…read morestopped draining. When I called to get it fixed, Reanna asked for the model number in order to send out the right parts to fix the problem! Roberto arrived on time, was very polite, and respectful. He fixed the draining issue. We also had him install new hoses a few days later under the sink to prevent a future problem. We didn't have to pay for a second service call for him to fix the hoses. Great value, I would highly recommend Home Appliance Service.

Great helpful advice and trouble shooting even before a service call. Did good solid down to earth…read morework. This is my appliance repair service now for future repairs.

Quality work, reasonable prices. Did a great job fixing my flooded basement and other miscellaneous…read morerepairs.