Town Centre Dental is great. Hoa Audette is an incredible dentist, VERY knowledgeable and caring with her patients. Their reception and admin staff are polite and professional. The hygienists and techs are also fantastic. I have hated dealing with dentists for decades mostly because the experiences from start to finish is such a hassle, these folks take great care and are so good at what they do. I can't recommend highly enough. read more

Sadly I have not had the best experience here. Rough cleanings and poor communication overall. I was told I have 4 cavities and I explained I was surprised and I felt like the dentists gave me attitude and they said, "Well we have been watching it" ok then why did they not let me know this on the previous cleaning? 4 of my teeth are starting to decay and they didn't think to tell me that on the last cleaning? Not to mention I do not think they do proper cleanings. I was told I need a deep cleaning from another office when I just had my cleaning done a few weeks prior from Town Centre. Not very friendly or communicative. Sadly I will not be back. read more

I wish I have known Dr Audette decades ago, she is a saint, she is simply amazing, caring with all her patients and always providing the best of the best care. Growing up I used to be frightened visit the dentist. But at Town Centre is a total different story, everyone is very nice from the moment you walk in, you feel extra welcome, they always taking the best care of you. I really appreciate how much everyone Town Centre cares for my dental care, thank you, thank you, thank you to Dr Audette, Venessa, Mayra, and the whole staff you guys are rock! read more

If my first visit a sign of what is to come, I'm extremely happy with my decision to switch dental providers. After 17 years of being with the same dentist office (mostly out of laziness in researching a new provider), the whole staff at Town Centre exceeded my expectations at my first appt. The amazing care started with the front desk ladies where I was greeted and warmly welcomed, to the dentist who took her time to explain my preventative care plan. She even offered to write down everything so that I can research it all for myself. And let me not forget about the dental hygienist and technicians who were extremely patient as my anxiety would not allow for me to sit still. I want to thank the whole team for making my first visit and cleaning a stress free one. read more

Town Centre Dental Group - And how could you not feel warm and fuzzy about this adorable tooth wallpaper in the restroom. The aesthetics - General Dentistry Near Me - Chula Vista, California

Dr. Hoa Audette is not only a great Dentist, but also a great person. I have been her hygienist, as well as her patient, and can attest to the high quality dental service she provides. I trust her completely with my son, as well as all my whole family. She found my mom's thyroid cancer during an oral cancer screening, and for that, I can never repay her. You are in great hands when you sit in her dental chair, and can always trust in her proactive, yet conservative approach. Her whole staff is amazing, and always willing to go above and beyond for any patient. read more

This dental office exceeded all expectations! From calling to make an appointment with the front desk, to x-rays, to sitting with the doctor, to my teeth cleaning with the dental hygeinist, to checking out & setting my 6month follow up -- everything/everyone was absolutely amazing. A few months ago, I came for my first dentist appointment in the last 10 years & I'll be sure to keep up with it from here on out. Everyone had amazing patient care & communicated everything very well. Thank you for taking suck great care of me! :) read more

Town Centre Dental Group - Teeth never felt so clean! - General Dentistry Near Me - Chula Vista, California

Visited Town Centre yesterday as a result of a cracked tooth -- Covid casualty, been clenching my teeth apparently. The office is beautiful, super clean with lots of precautions to feel safe & comfortable. Front office staff was super welcoming and efficient in getting paperwork done, helping find my insurance coverage and setting up follow-up appointments. Dr Audette and the hygienist were amazingly thorough, yet fast. Was in/out in record time and felt well taken care of. Definitely have found my long term Dentist office. read more

BEST DENTIST & STAFF EVER! But enough with the dramatic...I really do believe my family and I found our "forever" dentist. I've used many dentists throughout my life, and thus far, the attention to detail in every aspect of our dental care has been impressive here @Town Centre Dental Group in Chula Vista. Dr. Audette (and staff) have been professional, subject matter expert, friendly, compassionate (hard to imagine this adjective would come up in a dental review, but yes, Dr. Audette excelled here too), flexible, efficient, and fast to adapt work practices to meet and exceed Covid-19 guidelines. I was referred here by a niece who was referred by her husband, who was referred by his parents and well...you get the gist, we love it! read more

Town Centre Dental Group - Accolades, Diplomas and more about Dr. Audette's work ethic - General Dentistry Near Me - Chula Vista, California

I am so glad I found this dental office near my home! I had an emergency and my regular dentist wasn't available and they were able to get me in the same day and treated me with the utmost care and professionalism! Dr. Audette was answered all my questions and gained my confidence right away. The staff is great and so helpful. I'm happy to say that I've found my new dentist! read more

I've been with this dental office since 2005 and they are like family! My kids are seen here too. I had some irritation from my Invisalign and needed some intervention. Dr. Austere was able to suggest a treatment plan within my budget and provided me with wonderful care. Today I came in to have a check up on my progress and the results were amazing. So much progress within that one week. I highly recommend this dental office especially if you need someone who will listen to you and address ALL of your concerns! read more

I originally went to Dr. Hoa Audette @ Town Centre Dental Group for cosmetic purpose and what I discovered was a gifted artist in this medical profession, that takes pride in her work, big or small. Dr. Audette explains all your issues with sound recommendations and solutions, yet allowing you to make the final decision. Dr. Audette also discovered some issues that three months prior my old dentist didn't. (Why would I ever go back to that dentist.) The office is immaculate, warm and friendly with a very efficient support staff, and during Covid that is not easy. And yes I live a state away - so if I'm willing to take the time and do the drive, so should you. read more

I'm fairly new to this dental group and Dr. Audette and her staff are more than accommodating, especially with scheduling appointments, it's been such a smooth process with all my appointments so far. I also started my journey to straighter teeth with Invisalign, something I've always wanted to get done, and the entire procedure from the beginning had been such a smooth process, with each step explained to me on the entire process, so nothing has been a surprise. Highly recommend coming here to such a family friendly dentist and her staff. read more

Dr. Audette has been my dentist for many years. Her skills are impeccable, and her cosmetic dentistry knowledge is fabulous! She is very honest about achieving the best look possible for each individual. And if that wasn't enough, she's an absolute ray of sunshine, always happy and welcoming. I had a dental cleaning today with Hunny, for the first time, with her. Her skills were great, and she's very friendly and personable. I have sensitive teeth and she made sure that I was completely comfortable, without any discomfort throughout the entire cleaning. read more

I love coming in here to see Dr. Audette! She does such amazing work, and has been very honest with my in all the treatments that were necessary for me. We've been straightening my teeth with Invisalign for about two and a half years now (my fault) and she has been nothing but patient and caring with me! read more

I really like this place, they are thorough and kind, as much as you can like a dentist I like them!

This will be my first review of a dentist. I guess most people would give 4-5 stars if they didn't have a cavity or if they weren't in too much pain during their visit. So, since they didn't use that terrible high pitch drill that gives me chills and causes me to cringe, I will give them 4 stars. The staff is friendly and the hygenists and dentists are very kind, even funny. read more

Town Centre Dental Group - General Dentistry Near Me - Chula Vista, California

My mother-in-law is 84 years old, and is in hospice care. This morning my father-in-law inserted her dentures in her mouth, as he always does in the mornings. Unfortunately, this morning the wire from her dentures, got stuck somewhere between the left side cheek of her mouth and the back of her throat. Long story short, we were referred to Dr. Audette by the Dental Association. I immediately called Dr. Audette's office and explained to her staff member what was going on with my mother-in-law. Within minutes Dr. Audette got back to us. She was unable to make a house-call, due to surgery procedures she had scheduled that day, but offered to come out as soon as she was done. I told her that my mother-in-law was in pain and bleeding, and that we could not wait too long. She then offered to help us in guiding us, over-the-phone, in removing the stuck wire from my mother-in-law's mouth. My sister-in-law followed Dr. Audette's instructions, as she carefully guided her through this process. Seeing my mother-in-law in pain and her mouth bleeding from having that wire stuck in her mouth was a very tense moment. Within a few minutes my sister-in-law successfully removed the wire from the side of my mother-in-law's mouth, with the assistance of Dr. Audette. What a relief! Dr. Audette was heaven-sent and we are so grateful for her help. Mind you she's not our dentist, we've never been to her office, but this dentist took the time out of her busy schedule to assist us with my mother-in-law's very tense situation. Thank you so much Dr. Audette for your compassion and willingness to assist us over the phone. Very few dentists would have done what you did for us on this day, and we will never forget this. We are forever grateful to you and your staff for your kindness. read more

It was my first time here and the vibe walking in was great! Everyone was very welcoming and the doctor was able to tell me what problems I had with my teeth and made me feel very comfortable, this will definitely be my new dentist! read more

Recently had to change dentists due to insurance issues. I was long overdue for a check up/cleaning, so I called and within minutes I had an appointment scheduled for the next day. I personally have a lot of anxiety when it comes to dental visits, but Dr. Audette and all the staff I encountered were so kind and made my anxiety melt away. The front desk staff greeted me with big smiles and made checking in a breeze. The dental hygienist took great care and was very gentle with my much needed cleaning. Dr. Audette went above and beyond any expectations I had as a first time patient at this dental group. Definitely recommend! read more

Great dentist in Dr Audette. Not only is she very thorough while addressing my dental needs she is very personable. Actually, the whole staff at Town Centre is very welcoming. They keep me well informed about what and when my next appointment is. I am a veteran and have seen many different dentists. This is a very clean, organized and well put together facility. The majority of the employees speak English and Spanish. THANK YOU TOWN CENTRE DENTAL! Very respectfully, Matt read more

I am so grateful for Town Centre Dental Group. I came in with a list of problems and they took care of each one just in time before the holidays. Because of them, I was able to smile with confidence around my family and friends. I highly recommend this practice for anyone looking for professional and genuinely caring service. read more

Town Centre Dental Group - General Dentistry Near Me - Chula Vista, California

This dental office is hands down the best I've ever been to! I've struggled finding a good dentist to make me feel comfortable. The ladies here never made me feel bad about my teeth. They offered solutions to my problems and were very honest and upfront with me about what I needed to do. The girls in reception are very inviting and polite. If your struggling with finding a respectable dentist please go here. It's nice and clean and private. And Veronica was so sweet! read more

Best Dental experience EVER!!! I went in crying and with tons of anxiety... by the end of my consult I was calm and with total confidence in them ... They made me feel like I couldnt be in better hands. I am forever greatful for them and for changing my attitude towards the dentist read more

Dr Audette is an absolute artist! I had all of my front teeth crowned, mostly for aesthetic reasons. The time taken, patience, and skills of Dr Audette were amazing, and my new smile is perfectly matched to my existing teeth! The process was not uncomfortable or painful, I would not go to anyone else. And she has the best staff ever too! read more

My mom's bridge came out, so I called to make an appointment. The front office person named Rachelle was rude and condescending. I wasn't sure what type of dental insurance she had, but was pretty sure she had some dental coverage through my dad's retirement plan. The first thing Rachelle said was "we don't take Medi-Cal" and ended our conversation. I never said my mom had Medi-Cal, so I called back and spoke with another person named Paige and she was even less helpful, so I decided to stop by the next morning since the office is close to my mom's house. First of all, there is NO ELEVATOR! My mom is 87 and cannot walk up steep stairs to the second floor. I guess the building is so old that they weren't required to have an elevator. I went into the office and there wasn't anyone at the front desk. I looked around and the office is beyond ancient, it had furniture from the 70's and did not look clean. I can't imagine what the back looks like. No one was at the front desk at the time, so I just left. Rude staff, no elevator, ancient office.... major turn-off. Needless to say, I took my mom elsewhere! read more

I personally enjoyed my experience at the Town Centre Dental Group. Dr. Audette is such a nice individual and was even so kind enough to answer my questions regarding her field of profession. She even offered that I come in for a day to see what they do, to give me an idea, and possibly inspire me to even become a dentist myself, which is now an option I see possibly happening. The staff is very kind and genuine. I can tell that they love what they do. Thank you Dr. Audette for taking care of my teeth! :) read more

I absolutely love Town Center Dental Group! The staff are very friendly and make you feel very comfortable as soon as you walk in the door. The staff are very professional and proficient at their job. The dentists and higenist are very considerate of the patients feelings and emotions with regards to dental procedures. From the first time I walked in the door I felt no fear. Town Center Dental Group was referred to me by a good friend and I am so happy I took her recommendation. I would definitely refer Town Center Dental Group to my family and friends. I love them, and I always walk out with a smile. Great Place for your dental needs! read more

I am so pleased with this Dental location the staff is so friendly and helpful! They text your appointments a few days before and the day before for reminders. They have parking in the back so you won't pay for the meters. Dr. Audette is so sweet and understanding of your needs! I initially went in for a second opinion because my past place didn't seem right. Now I have a dental plan it is my year goal to fix my teeth and everything that bothers me in there. They have specialists for your needs and I can't be more than thankful that I fell into this place! On my way to a perfect Teeth read more

Excellent service! Love my hygienist and dentist. The staff is super nice and make sure you know exactly what is going on, sending you text notifications or emails to remind you of your appointments so you won't forget! They even wished me a happy birthday on my birthday and if you ever need to change the appointment, it's easy as pie! No complaints at all, overall 5 stars and highly recommended to all! read more

The cost of the dental work I needed caused me to keep putting it off. I entertained going across the border to get it done at a lower price, but I couldn't get comfortable with that idea. I eventually came to the realization that I needed to get this dental work done before I retire. I also came to the realization that Dr. Audette and her staff would do an all around good job and that I would be pleased with the end results. I am still in the midst of getting some of the work done. Although so much dental work is usually an unwelcome experience, I found that I feel exactly the opposite because of the atmosphere the Town Centre Dental team creates. I am glad that I made the decision to get my teeth up to par, as Dr. Audette stated is the goal, and from then on to maintain regular dental maintenance, and all will be well. read more

Awesome dental group. Diane is a great hygienist and Dr. Audette is amazing. She takes her time with you and makes you feel comfortable. I have been coming to this dentists office since I was a kid and couldn't recommend a better place! read more

Like most people my age, I've grown up with dental anxiety. A few months ago, I was having some tooth pain and began searching for a dentist. Someone suggested Town Centre Dental Group and I saw great reviews on here, so I scheduled my appointment. I've had multiple appointments since then and I couldn't be happier with my decision. Every single person that I've dealt with has been so friendly and helpful. From Michelle and Vanessa,at the front desk, to the dental techs, to Dr. Tran, who treated me, I have had great experiences. Although I wasn't treated by Dr. Audette, she still took the time to introduce herself and welcome me. Victoria is the hygienist that took care of me today and I can't say enough great things about her. She is patient, kind, and did everything she could to make sure I was comfortable. After many years of putting off dental work, I'm happy to have found an office that has helped me overcome my anxiety. read more

I'm so glad I got a referral to the Town Centre Dental Group. Dr. Audette is a very good and accommodating Dr. regarding all of my dental issues. She was very good at explaining all of the positives of my dental hygiene as well as telling me what I need to improve my smile and also the well being of my teeth. I appreciated the gentle care that Victoria took as she did all my x-rays. Diane did a great job cleaning my teeth. I truly appreciate the nice staff and also how they explained all my options. I will definitely be making Dr. Audette and her staff my main dental group. read more

I am 79 years old with chronic degenerative disc disease which makes any dental procedures hard to endure i have been a patient of Dr. Audette's for years. She has always been very kind and considerate in her treatments to me. Making sure that I am as comfortable as poasible during procedures. I would recommend her highly to anyone seeking dental care. read more

I've been seeing Dr. Audette going on 7 years. She is always warm, patient, and compassionate. She is conservative with her treatment and doesn't force unnecessary treatment on me. I will continue to visit Town Center Dental Group thanks to the great service. read more

I've been a patient for 30 years, back in the days of Dr. G and Dr. G. Dr. Audette has purchased and moved the practice to a much more progressive and modern bldg for easier access for older and wheelchair patients and a fresh look. Dr. Audette and her staff have continued the Town Centre Dental Group legacy that I've come to enjoy for decades.. read more

I started scheduling work here about two months ago. I had originally come in because I was in a great deal of pain and in need of a root canal. When I had my consultation, Dr. Lau informed me that she would like to have the right side of my mouth, the side that needed the root canal, cleaned by a hygienist prior to doing the procedure. I was a little annoyed that I would have to wait longer, but I scheduled the cleaning and dealt with the pain for 2 additional weeks. The dental hygienist, Sylvia, was very friendly and thorough. She said she had been working as a hygienist for over 30 years and her skill really showed. I am a chicken and she made me feel totally comfortable and I experienced virtually no pain. I was pleased with Sylvia's work, however when I went to check out, the front desk lady, Melissa, told me I couldn't get the root canal until after all cleanings were complete. I explained that I was in a lot of pain and the dentist had said I could get the root canal after the cleaning of the side that needed the root canal was completed. She said, "Okay then" and then agreed to schedule the root canal an two additional weeks later. The day before the root canal was supposed to have been scheduled, I received a voicemail from Melissa confirming that I was scheduled for a cleaning the following day. She should really learn to listen to customers. I did not call her back to confirm it because the procedure was not what we had agreed upon. Another issue I have with Melissa is that every time she would call my phone, she would not leave a message on the first try. She would call back twice and sometimes three times in a row and then finally would leave a voicemail. There is a reason people don't answer during working hours and it is unprofessional and just plain harassment to call customers multiple times in a row in hopes they will pick up. I received a random, out-of-the-blue call yesterday from Melissa yesterday. She told me I had missed my appointment, which was weeks ago, and asked if I wanted to set up another one. I politely told her I wasn't quite satisfied with the services thus far and was considering other dental offices. Then I paused in hopes of her making an attempt to save my business. Her response - "Oh, okay that's fine then. Bye". Click. I wonder if the dentists at Town Centre Dental are aware of her rude behavior. I wonder if they condone her letting a customer go without even asking why the customer feels unsatisfied. I wonder if they are okay saying sionara to my dental insurance plan and the money they were going to make from my treatments. I still am dealing with crazy amounts of pain that not even a daily cocktail of Ibuprofen and Tramadol can handle and am looking around for a dental office that actually listens to and cares about their patients. read more

Excellent customer service and great dental cleanings.

I don't have enough great things to say about this office. I was coming into this with a severe dental trauma experience, and was very apprehensive about the dentist. Dr. Audette was incredible! She was very patient and understanding of what I went through. We set up multiple appointments just getting me comfortable in the chair before they ever did any work on me. When it came time to do the work she was gentle, kind, and walked me through the entire thing taking as much time as was needed to get me to a place to be ready for treatment. Never once did I feel judged by any of the staff (which is the biggest thing for me in a dental office). 10/10 experience, and I will be flying from Florida just to come to the dentist! Best dentist I've ever been to. read more

Dr. Audette and her team are truly dedicated to their patients. They take the time to listen to your needs and support with excellent care. Along with this, I have two examples of how they go above and beyond for their patients: I moved away from the San Diego area, and shortly after my move, had a dental emergency. I reached out to Dr. Audette for help, and she set me up with a local reference, followed up with me via texts/phone calls at any hour I needed to be in contact with her, and worked with me until she knew the problem was resolved. This was truly comforting during a time of need. Additionally, shortly after my move, I had one last follow up appointment for Invisalign. Dr. Audette and her staff were able to take time out of their personal schedules and support me over a weekend. read more