Love this towing company! Was there when I needed them most. Definitely goes out his way to get you…read moresorted.

They are amazing. The driver that took my car to the repair shop was amazing. He knew exactly…read morewhat to do. Thank you

My SUV had a catastrophic failure inside a parking garage at LAX. I was pretty in shock because I…read moremaintain the vehicle and it has never had any problems. I was very stressed and concerned that the tow truck wouldn't be able to access my vehicle inside the parking structure. I called AAA and they dispatched this towing company. The driver was courteous and managed to get to my SUV and tow it to a repair shop. Not sure what happens from here, but this shop got the job done. Thank you.

Ali went above and beyond to help me from the start to end. Despite the rain, the service was over…read morethe top and all went smooth. I would definitely recommend and will use the service again if ever.

I needed a tow at 7 pm on a Tuesday night, had bad experiences with AAA so I looked for a…read moredependable independent service. A few other services quoted over $200 for a 8 mile tow and wait times for at least 2 hours. A&J was quick to respond to my call, fair quote and tech showed up in half hour as promised. Mike was great, fast and courteous, all what you need when stressed over car problems.

They steal you montey and take advantage of you if They tow…read moremy car from parking lot and since it was Sunday they said 200.00 more storage fee They charge 500.00 for 2 hours

My brand new vehicle experienced a Hybrid Malfunction, which basically didn't allow me to drive the…read morecar at all. I had to go through Toyota Care to schedule a tow to the nearest dealership. There was a bit of a hiccup in terms of getting a tow driver to my residence, but that was more a dispatch/scheduling issue through AAA. Anyway, I was told I needed a specific tow truck that has special equipment to get my car out of the garage etc. I get a call from Saeid with George and Joeys saying he's outside? Much sooner than anticipated. He was in a flat bad tow truck, which dispatch told me wouldn't work for my situation. Long story short, Saeid took a look at where the vehicle was located, checked out a couple things with the car, and found a solution to get the car positioned in a way that he could get it on the flat bed. He got it done pretty quickly and had me towed to the dealership. I rhode with him there, which made for great conversation. Saeid was prompt, courteous, and good at what he does. I wouldn't hesitate to use George/Joey's tow services again in the future!

This company towed our truck from the Bay Harbor complex after the HOA "parking patrol" called…read morethem. The flimsy parking permit which is always hanging from the rear-view mirror apparently fell onto the floor of the vehicle. So, George & Joey's was called. In my experience, their drivers typically check inside vehicles with a flashlight before towing, but that procedure either was not followed in this case or was overlooked. Unfortunately, it was more like an opportunistic tow during the Memorial Day weekend. When I contacted the company, we were informed--just before retrieving the truck--that the cost would be $375.00. The representative admitted that the permit was visible the following morning, but claimed it could not be seen at night because the windows were tinted. That explanation simply does not hold up. I personally tested visibility by placing the permit back on the floor and using a low-powered flashlight, and the permit was still clearly visible through the window. Overall, this experience was a complete ripoff. I see why they have complaints, particularly around overcharging and unfair practices.

Alex was professional, efficient and did a great job. Totally satisfied with the service.read more

Ray the manager was very informative and helpful awesome crew i 2as thankful for the great…read morecustomer service and explanation of everything if you need something towed definitely give him a call

Awesome service very kind and patient they went above and beyond! My battery was dead and my car…read morewas locked! They came fast and took care of me!

Cesar was super fast, very responsive, and knowledgeable! My car was having troubles not starting…read moreon a Friday evening, I was panicked and calling all the auto shops near me, the one I picked recommended Diaz Towing, I called them and Cesar was super responsive. He asked where I was and logistics to make sure he could properly tow me. Once Cesar got to me (less than 1 hour), he looked at my car and inspected that I probably needed a jump start and that my battery bolts were loose. He tightened them up, jumped my car, made sure my car would start up at least 3-4 times. He assured me that I probably didn't need to go to a shop and told me if I needed a tow to call him and let him know. He charged me a fair amount considering he had to come all the way out to me and didn't tow me. He's a very stand up guy that I would recommend to anyone.

Best of the Bay 2025, Recognition for best towing company 2025-26 is Falcon Towing. How often is…read moreit that you see a tow truck ? Everyday, a few times a day, how about on the news, in the opposite going traffic? It becomes quite clear we need tow professionals by our side. I need an individual I can trust, because I have , like you been assisted by other questionable individuals in the past decades. imagine its your daughter, imagine your teens are on the side of the freeway, or worse they got in an accident. I know that feeling, I also know I want supportive, nurturing people on the scene. I can't control on lookers and those addicted to seeing others die or slow down , hold up traffic to see destruction. What you can do from now on, is ask for Raymond, Raymundo! Why, you say, because when you, or a loved one is stuck, alone at night, venerable or helpless, Raymond sets the bar when it comes to greeting with a smile, he speaks like a certified car engine mechanic to you. He was on the spot, ill figure this out. WOW, an engine mechanic arrived, hes confident, he understands I am alone in the harbor gateway and he lets you know, " its this feeling that I am going to get home. M daughters will be home. When you see a tow, need a toe, think Raymond. Tow with Raymond please, is he available. I need a trusting individual, I wouldn't have it any other way. Raymond, thank you. You are the " Best of the Bay" representative, the face , the confidence, and the action that qualified for world class service - Think Tow, ask for Raymond.

I am extremely disappointed with Falcon Towing. We are AAA members and called for assistance simply…read moreto unlock my grandmother's car. Instead of focusing on the service we requested, the technician quickly turned the visit into a sales pitch and tried to convince my 90-year-old grandmother that she needed a new battery. Thankfully, we had the battery checked elsewhere and learned there was absolutely nothing wrong with it. It is deeply upsetting to see an elderly customer pressured into buying something she did not need. Seniors deserve to be treated with honesty and respect, not viewed as an easy sales opportunity. In my opinion, trying to sell an unnecessary battery to a 90-year-old woman during a simple roadside assistance call is unethical and unacceptable. We trusted AAA to send someone who would help us, not someone who would try to take advantage of my grandmother. I expected much better, and based on this experience, I cannot recommend Falcon Towing.

Really thankful for them. I got stuck in Anaheim and they towed me to a body shop to fix my car…read more They came immediately and worked with me on pricing thanks so much you guys are great!

My vehicle came to a complete stop on the road, becoming partially obstructed. Upon inspection, it…read morewas determined that my alternator had malfunctioned, necessitating a tow service. Fortunately, Auto Tow LA responded and transported my vehicle to the repair shop.