My car stalled in San Pedro, and AAA arranged the tow through Falcon. I originally asked to have the vehicle taken home, but after changing my mind, I called back and asked if they could instead take it to my mechanic in Torrance. The team was courteous, flexible, and handled the change without any issue. The real standout was Glenn, the driver who came to assist me. He was professional, friendly, highly skilled, and extremely careful with my vehicle. My car was not parked in the easiest position for a tow, but Glenn clearly knew his craft and maneuvered everything exactly where it needed to be. Beyond that, Glenn is simply a genuinely good person. He has the gift of gab, is a terrific conversationalist, and made an unfortunate situation surprisingly pleasant. It was obvious that he genuinely enjoys his work and enjoys helping people. A car breakdown is never a good way to spend part of your Saturday, but great customer service can make all the difference. Falcon Towing and Glenn absolutely delivered. I have always had a soft spot for Gardena and its community of hardworking local businesses, and Falcon Towing is another great example of why. World-class service. Please make sure Glenn gets the recognition he deserves. Highly recommended. read more

Falcon Towing - It may just be an unassuming Volvo station wagon, but Glenn handled it gingerly, and transported it safely. - Towing Near Me - Gardena, California

Marcelle was the technician who helped me today. He was outstanding to the max!!! He put air in my flat tire and followed me to the tire shop. On the way to the shop, three times he signaled me to pull over so he can add more air to my tire! Such service!! I felt I was in such expert hands and great care with Marcelle. read more

I want to give a Big Shout Out to technician/driver Raymond (Roger) His service, knowledge and customer care was 1000/10. The evening before I had a battery replacement and after the installation of the new battery my dashboard went dark, my key fob was not working, couldn't open my trunk and the technician had no possible clue what was wrong. Then they sent out Raymond, he immediately knew what the possible cause was, he quickly identified a blown fuse then went above and beyond by going to the nearest auto parts store purchasing the fuse and replacing it.... Now that's service!!!!! read more

Just had my car jumped by "Captain" Max at Falcon Towing (as a AAA Roadside assistance call out). And received the absolute BEST service from Max, that I've ever received from Roadside Assistance in my 36 years as a AAA member. Falcon is always top notch service, I've had to call them a few times over the years for tire changes and battery service, but this evenings service was EXCELLENT. Max arrived with a smile, and a genuine care and compassion about being there to assist. He walked me through the battery check (which I was sure I needed a new battery), but he thoroughly cleaned some corrosion off the battery, then tested it and saw it still was good. He applied a battery corrosion protectant and charged or jumped my battery. He told me how he was turning on the lights to check for flickering and wrapped up my service call without needing to replace my battery (thank God)! Max provided such good service, he reminded me about how when mechanics and service calls genuinely cared to make sure you got back on the road carefully, rather than the get them done and on to the next call as soon as possible. And as a woman, he made me feel safe and walked/taught me things as he did them to fix my battery (which I know he didn't have to do). His care was so exceptional I felt I needed to take a picture and write a Yelp review! He truly represented Falcon so well that even without AAA I would call Falcon towing! read more

Falcon Towing - Captain Max an amazing Falcon Towing service man! - Towing Near Me - Gardena, California

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I had my car stolen and taken to Dispatch Tow Co. Unfortunately it was not drivable, AAA sent a Falcon Towing to take it to the dealership. The driver was Cecil, a totally wonderful and kind gentleman! Kudos to Falcon for hiring an excellent employee! read more

Raymond replaced the battery in my 2018 Honda CRV on 9/22/2026. His service was excellent. He was polite, professional and very helpful. Since I wasn't sent a request for my input I'm doing it here. Raymond provided the the best experience I could have had on a day that started off pretty bad. Thank you! read more

Jeffrey the tow guy was wonderful! The wait time was nothin and he was so friendly, got my car out of here quickly and straight to the dealership. My last experience somewhere else was a nightmare. I had to wait over 4 hours for a tow. Not this place, it was like 20-30 mins. with Jeffrey calling me with updates. Made my terrible day better and stress free! Hope they keep this guy, hard to find nice ppl like him. read more

Falcon Towing - Arrived safely - Towing Near Me - Gardena, California

Thank you, Jorge, for not only replacing my battery but also taking the time to give me advice on things I should review with my mechanic! It can be extremely nerve-racking as a woman dealing with car problems and feeling completely out of my depth, but Jorge explained everything thoroughly and never made me feel like I was being pressured or sold something I didn't need. He replaced my battery and truly went above and beyond what was expected. I really appreciate his kindness, honesty, and willingness to help. Thank you, Jorge, for making an otherwise stressful experience so much easier! read more

Thank you Andrés & Falcon Towing. They were sent by AAA for a 2am tow. They came soon as possible, Andrés was very professional and friendly. Really appreciate the help. read more

Falcon Towing - Thank you Andrés & Falcon Towing. Andrés was professional & super friendly even in the middle of the night. - Towing Near Me - Gardena, California

I called for a tire replacement and waited for over 1 hour when they said it would take 30 minutes. I would not recommend this company for poor service. read more

Glenn (Glen) was AMAZING... not only Glenn (Glen) but the management and follow up was just professional and amazing. From James, to Glenn to each person that followed up and made sure we were satisfied and SAFE. We needed a tow and Glenn (Glen) arrived and got us locked in oh so very quickly. He made sure we felt safe and endured all would be okay. He got our vehicle to our home safely. We received texts to let us know where they were along the way. I wish Falcon towing did regular pickups of vehicles parked blocking driveways and hydrants at the owners expense ....if you do this Falcon, please let me know !!!! They are only one reason like other tow companies .... At that, because they are there to tow. But they stand out from all of the rest with the professionalism, respect, kindness and empathy that they offer. We didn't feel a sense of harassment like some of these other two companies make you feel where, because you may be a female, they feel they can flirt and YOU MUST flirt back or wait. Falcon was NOT that. Falcon towing was great for its value. They were amazingly respectfully, quick, friendly and felt genuine. I will use them again and refer them. I hope we don't have to ever use a tow, but you just never know. Thank you so much Falcon. We were referred to them by AAA. read more

Got a flat tire on the freeway on July 4th. Pulled off into CVS parking lot and called AAA. They assigned me to Falcon Towing in Gardena and said the truck would be there within an hour. I have a Mercedes (with run-flat tires so no spare). My car needs a flatbed truck, and there arent that many of them. FALCON WAS THERE IN 15 MINUTES!! WITH A FLAT BED TRUCK!! ON A HOLIDAY!! Brand new truck, clean and air conditioned. Very cool driver, we had a great talk on the way to my house, he was efficient, a great driver and had some helpful hints for me in buying a new tire. These people are great, very trustworthy. So nice to find a company that really cares about customer service. Recommended without reservation. read more

Falcon Towing - Towing Near Me - Gardena, California

Called AAA because of an issue with our well known brand of EV where it died on the side of the road. We were assigned to Falcon with an eta of 52 minutes. Falcon came in about 30ish and knew exactly how to handle our EV since it happens all the time. Drop off at the dealership was close by only a 3 mile ride. Regardless the driver (Peter?) was extremely friendly and nice. Dispatch was also nice and their follow up survey to make everything was great was much appreciated. Thanks to Falcon! read more

Falcon Towing - falcon towing - Towing Near Me - Gardena, California

I haven't had to use my AAA too often but when I do call in my area, they send Falcon to save the day. Yovani was extremely helpful in assisting me so I could get my car to Firestone to get a flat fixed. All of Falcon's technicians I've dealt with have been friendly, courteous, and helpful. The company does a great job updating you with information on when they will arrive. Yovani even took the time to look at the manufacture dates of each tire and their condition. I'm pleased that AAA has chosen this company to service my area because I know they are dependable and trustworthy. Thank you Falcon for a job well done. read more

Falcon Towing in Gardena is hands-down the best towing service I've ever used. Reliable, fast, and genuinely professional from start to finish. They show up when they say they will, handle vehicles with care, and make a stressful situation feel completely under control. Customer service is top-tier friendly, honest, and straightforward with pricing. No games, no upselling, just solid service you can trust. If you're looking for a towing company that actually delivers on quality and reliability, Falcon Towing is it. I won't call anyone else. read more

It's a total buzzkill when you disembark a cruise ship after a fun trip to find there's a huge nail in the tire, and on Thanksgiving Day. Luckily I used my AAA app for assistance and they dispatched a technician named William out to meet me inside the parking lot. William saw the problem, got to work with his tools to open the spare compartment, swap out the tires and properly inflated the spare so I can safely get home. He was fast, efficient and friendly. Shortly after, we were on our way, and William saved the day. The company even reached out by phone and followed up with texts to make sure everything went smoothly. read more

Dispatcher to driver, Falcon provides excellent and diligent service! Andres was super friendly and helpful! Dispatcher called me back when I stupidly gave wrong location for pick up. Definitely recommend their services! read more

I am extremely disappointed with Falcon Towing. We are AAA members and called for assistance simply to unlock my grandmother's car. Instead of focusing on the service we requested, the technician quickly turned the visit into a sales pitch and tried to convince my 90-year-old grandmother that she needed a new battery. Thankfully, we had the battery checked elsewhere and learned there was absolutely nothing wrong with it. It is deeply upsetting to see an elderly customer pressured into buying something she did not need. Seniors deserve to be treated with honesty and respect, not viewed as an easy sales opportunity. In my opinion, trying to sell an unnecessary battery to a 90-year-old woman during a simple roadside assistance call is unethical and unacceptable. We trusted AAA to send someone who would help us, not someone who would try to take advantage of my grandmother. I expected much better, and based on this experience, I cannot recommend Falcon Towing. read more

I highly recommend Falcon Towing! My husband's car wouldn't start and AAA sent out Falcon towing. The technician was friendly and helpful. The same day the manager called me to ask how service was, I had a question that required another technician to come out, the manager offered a complimentary consult! Both Sergio and Eric were efficient and went beyond my expectations, I will be using them again if I ever need a tow truck service! read more

I want to personally thank Roxanne for her great customer service. The tow driver was courteous and professional but made a mistake in keeping my car keys accidentally costing me extra time and gas . But Roxanne make it right and reduced the cost of the tow. I highly recommend Falcon Towing! Ali read more

Sergio was very quick and efficient change my battery in no time also recommended some thing that I absolutely needed. Told my husband the recommendation and he said Yep, it actually is needed. Sergio saved my engine read more

Jeffrey C. from FalconTowing Gardena came to our rescue when we needed fast assistance in what could have been a very dangerous situation on a Saturday morning. Our newer Audi Q5 had become disabled due to a faulty battery that had started smoldering and emitting fumes while the car was still in the garage. To make matters more difficult, another tow truck driver was unable to deactivate the emergency brake and safely pull the vehicle out of the garage. Thankfully, Jeffrey knew exactly what to do. Thanks to his expert knowledge, experience, and skill, he was able to get our Audi safely out of the garage while taking great care not to damage the vehicle. He truly went above and beyond to help us when we needed it most. Needless to say, my husband and I were incredibly impressed and deeply grateful for Jeffrey's excellent service. His professionalism, expertise, and willingness to help made a stressful and potentially dangerous situation so much easier. Thank you so much, Jeff! My husband and I truly appreciate everything you did for us. You were a lifesaver! God bless you. read more

I was connected with Falcon Towing by AAA. I was leaving early morning from Redondo Beach back home to Temecula when to my surprise, my battery had died overnight. Falcon arrived within 30 minutes at 4:30 am. Within 5 minutes, my vehicle was jump started and I was on my way. They texted and called while I was waiting on them. Very professional and I highly recommend them. Thank you DJL read more

Had an issue with one of my cars and through AAA falcon towing was called to help me tow my car twice both times the drivers were super nice prompt showed up on time. Took care of my car drop me off at the dealership to have my car repaired falcon towing was A+ all the way 10 out of 10 I would recommend and I would definitely use them again. read more

Had the misfortune of blowing 2 tires late last night, couldn't call for tow then because I had to work overnight. AAA assigned Falcon for my towing needs. Driver Robert came ahead of schedule, and was very courteous and helpful. Great experience using their service. read more

I was very happy to see Neil. It was getting dark and he helped with my flat tire. He did a excellent job and I appreciate his kindness. Thanks again Neil! read more

Falcon Towing - I was very happy to see Neil. It was getting dark, he helped with my flat tire. He did a excellent job. Thanks again Neil! - Towing Near Me - Gardena, California

HIGHLY RECOMMEND! Particularly Anthony! My tire blew around midnight on the 405 N., just before the Carson exit. The amazing Anthony came and switched the blown tire for my spare, and was really considerate and understanding of my situation, being along in a dark area in the middle of the night. He was exceptionally careful of all the crud I had in the back of my car, and I was really impressed. I was really grateful, and pleased!! On my way quickly and safely and iff tomorrow to Firestone for a great deal on tires. From to in minutes! read more

Falcon Towing - Towing Near Me - Gardena, California

HUGE HUGE THANK YOU TO MARCELLE!!! Wha a gentleman and such fast service ! Marcelle had the door open faster than I can say thank you. Amazing. We highly recommend this service. They are punctual and that is wha really matters. Thanks again. read more

When super heroes drives a TOW TRUCK. When you overlook those that has these skills until it is you that is stuck on the side of the freeway... JEFF C. Made my day God bless you... read more

My alternator failed and my car stalled on the meridian of a very busy street, and thankfully I have AAA. (Also recommend and love AAA). AAA called Falcon Towing, and if you get into a similar pickle, and you are a nice person, I hope you get Kevin from Falcon Towing coming to your rescue. He is professional, pleasant, stable, calls ahead, is super capable and has the amazing advice we all need for our cars, for every scenario. He is going places because he is *that* good. Breaking down is no fun, but if you get someone as informed as Kevin to tow you to your destination, and give you advice along the entire route home, it may make up for the inconvenience and then some. That is what we all hope for when we are in trouble. Thank you AAA and Falcon towing. Appreciate you. read more

Falcon Towing - Towing Near Me - Gardena, California

Dog sh*t straight bull sh*t they delayed on me 5 times I've waited 5 hours just for a tow AND I'm near by them .

Best of the Bay 2025, Recognition for best towing company 2025-26 is Falcon Towing. How often is it that you see a tow truck ? Everyday, a few times a day, how about on the news, in the opposite going traffic? It becomes quite clear we need tow professionals by our side. I need an individual I can trust, because I have , like you been assisted by other questionable individuals in the past decades. imagine its your daughter, imagine your teens are on the side of the freeway, or worse they got in an accident. I know that feeling, I also know I want supportive, nurturing people on the scene. I can't control on lookers and those addicted to seeing others die or slow down , hold up traffic to see destruction. What you can do from now on, is ask for Raymond, Raymundo! Why, you say, because when you, or a loved one is stuck, alone at night, venerable or helpless, Raymond sets the bar when it comes to greeting with a smile, he speaks like a certified car engine mechanic to you. He was on the spot, ill figure this out. WOW, an engine mechanic arrived, hes confident, he understands I am alone in the harbor gateway and he lets you know, " its this feeling that I am going to get home. M daughters will be home. When you see a tow, need a toe, think Raymond. Tow with Raymond please, is he available. I need a trusting individual, I wouldn't have it any other way. Raymond, thank you. You are the " Best of the Bay" representative, the face , the confidence, and the action that qualified for world class service - Think Tow, ask for Raymond. read more

Needed a battery jump on my motorcycle, as I was stuck in a parking lot late in the evening. AAA hooked me up with this company. Communication was on point as they called me right away for confirmation of my location. Seemed like nice people over the phone and they also let me know when driver was 5 minutes from me. I like that. Arrival was within the 5 minutes but a few minutes later than the original time given, no big deal. Looking at my battery housing it seemed we might've had an issue due to stripped screws, but he was smart enough to bypass those and a few seconds later he had the bike started! The man had the right tools and the right brains lol. Venmo'd his tip and I was on my way home. Extremely satisfied customer. read more

We just want to leave a review because Mr. Miguel T. Did a really good job very friendly he answered all of our questions 100% satisfied with his work and thank you so much for your services read more

Falcon towing was quick to respond and kept me informed on their arrival time. Charles was very courteous and conscientious. Great experience! read more

We arrived they said they were closed but the sign explicitly said they are open from 10am-12 noon. Dispatch was no help at all and very rude. Might need to get new employees! read more

Falcon Towing - Towing Near Me - Gardena, California

Car broke down on freeway in gardena. Called aaa, they got falcon to come get me. They sent a newbie to tow my car. He scratched the front lip while he was bringing it onto the ramp. I saw it with my own eyes plain and simple. I complained and asked for them to fix it for me. I know my lip was flawless before he scraped it loading it on the ramp because I had just picked up the car after painting the lip! Car was in perfect condition before they towed it. They sent a manager and he took pics and they came back with an excuse saying there's no way those scratches were made by towing the car. Pretty lame and not taking responsibility. Thats why im posting. read more

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Fast service! Very professional! I got a flat tire Tony went to my rescue he was very nice fast I was able to make it to my appointment. Thank you! read more

The most pathetic excuse of a company I've ever experienced. Not sure why AAA partnered up with such garbage. I called AAA and was told Falcon towing will be coming within an hour, the woman on the phone with Falcon towing was EXTREMELY rude and needs additional customer service training. I called back an hour and a half later and she told me a tow truck will arrive in 30 minutes. I called back 45 minutes later and she claims there is no record of my claim on file, at this point it was two hours of waiting for a tow. Again, pathetic excuse of a company. I even let them know they sent me a text message that they received my request. The rude woman on the phone lacked basic listening comprehension. If I ever need a tow I'll be sure to have AAA send another company to work with. read more

Falcon Towing - Towing Near Me - Gardena, California

I hate writing negative reviews but here we are Falcon the drivers however the dispatchers need better training in customer service skills. I needed a jump and Kimberly was the worse. The aggression in her voice when I answered the phone was unnecessary. I asked to speak to someone else her tone got more elevated.Tried to blame me for something I had no control over. If you don't like your job Kimberly get another one and please don't let it be in customer service read more