Staff is lazy the girl in there named janessa couldn't even send me a move out statement when I…read moreasked. Don't even waste your time moving here, they charged me a $500 deposit and the staff is so dumb they never put the deposit away and just left it on my account so upon move out they said I never paid one on top of that they charged a cleaning fee when I clean that apartment from top to bottom. They want to do inspections all the time of your apartment which is annoying I pay rent I don't need you in my space every single month. Then when we lived there the fire alarm would go off all hours of the night and the fire department would have to come out and it took 1-2 hours for them to figure out how to turn it off each time. Pretty annoying when you have to work the next day and have small kids.

I have no complaints. I've lived here for over a year now and anything I have had issues with have…read morebeen addressed immediately. The staff is always nice and efficient.

This place has the worse management and awful manger who is a pain to deal with. Moving out was a…read morestruggle as they will charge you an insane amount. You would have to keep arguing with management before you are able to get the charges removed. Unbelievablely shitty place to live. Neighbors were so loud and blast music all through the night. If you ever ask for help, they are never around to help. They claim that someone is there, but they have no problem lying. This place doesn't have a problem with lying to you and coming up for stupid reasons to charge you more than what you initially signed for your lease. They have no morals or standards. You have been warned. Don't ever sign a lease with them! EVER!!!! You will absolutely regret your decision!

The water system has a known bacteria problem that makes the water heater and the washer smell like…read morecrap at times, washer and dryer barely work, light that flickers and a stove that buzzed like a cicada when the train passed. Fire alarm goes off every fortnight due to some dude burning his toast as well. The outside smells- you guessed it- of complete dog pee because it is soaked in dog pee. Also, not great at enforcing the pick-up poo rule so there will be be sleeper bombs. Pool requires some maintenance, the elevators smell like dog pee and half the time the mat has a giant dog pee stain on it. :) BIGGEST THING: we had a theft out of our parking space on the staff has ignored us nearly completely, and has neglected to inform tenants and is increasing their liability. BE WARNED- your stuff may get stolen and the building will do nothing about it: The positives- the countertops are my dream. They are gorgeous as are the cabinets. Decent enough storage which a pantry as well. Bed room is good size, as well as master closet. The actual handyman is very kind as well. The gym is decent, pool is decent but the rules are very strict. It's essentially strictly for residents. Rent is semi-reasonable with no huge hikes. Overall, our stay was very good due to our doing more than the building. You can make the place your own and ignore the bad things and have a great stay, but the actual building staff are condescending when real concerns are brought up, they have a refusal to fix problems that affect the quality of life for their tenants if it's too much trouble for them.

I absolutely love living at Vista Townhomes in Ogden, Utah! The property is always clean,…read morewell-maintained, and feels safe and welcoming. The landscaping and common areas are consistently kept up, which really makes a difference day to day. The management team is amazing -- friendly, responsive, and genuinely caring. Anytime I've had a question or needed assistance, they've handled it quickly and professionally. It's clear they take pride in the community. The neighbors are kind and respectful, and there are lots of families with kids, which gives the neighborhood such a warm, community feel. It's also very pet-friendly, which is a huge plus! The park and open areas make it easy to get outside, whether you're taking the kids out to play or walking the dog. Overall, Vista Townhomes has been a great place to call home. I'd highly recommend it to anyone looking for a clean, family-friendly, and well-managed community in Ogden!

I have lived at Moda Vista for over an year and have absolutely loved it! The grounds are…read moremaintained, residents are friendly and the area is safe and quiet! The amenities at Moda Vista offer the best of daily living!

Love this place!! Put in 3 maintenance requests. Cecil came right over & handled all the…read morerequests. Thank you for fast service. Thank you Veronica for being an awesome manager! Great job You guys rock

Shout out to Lauren at Fox Creek for making our move in go smoothly!…read more She's been professional since the first call, answered all our questions, responded to emails and calls, and kept us up to date with our move in process!

I have to give a HUGE THANK YOU to HAILEE GALLEGOS!! She went above and beyond her job as a sales…read moreassociate. I had a personal issue that she was so kind to help me with. She is very helpful and understanding. I also want to give a big THANK YOU to Joe our maintenance manager for always being so kind and helpful as well. Sincerely, Misha Nunez

I would give nothing if I could. My Husband and I lived here for four years starting in January…read more2018 in building I the management was awesome attentive and helpful, any issue that came up was dealt with swiftly. in 2019 we moved to the other side of the complex into building J. It was nothing short of a F****** disaster from the get go, we moved in and found cat litter in bedded into the carpets the carpets were not cleaned like they claimed they did every time somebody moved out. Our cable never worked we paid for multiple things we never utilized we went without washers and dryers for weeks on end they'd come fix it and it wouldn't be fixed and wed have to wait more weeks and constantly pester for help, which resulted in nothing but disrespect and aggression from their maintenance clown. Our AC broke in August and it took two weeks to fix the issue and the cooler they used let off more heat than cold air so they moved it to the back door while we were at work and left our back door open all day with nobody home. Another instance our toilet in the main bathroom would constantly leak and we said multiple times how it needed to be replaced and the guys argued with us over and over again until one morning we woke up walking on water literally, our whole downstairs was flooded with toilet water, we called the emergency number and got no response (not surprised) so had to clean up and run out for supplies. when i called in the morning i was told they would get there when they could so I waited all day in a apartment that smelt like mildew, for them to say no one could come out until the following afternoon to clean and sanitize the place so they pulled the carpet up a little and put fans there which just made the smell worse. the next day i went to work and came home the bathroom had flooded again and they had used decorative brand new towels and my clothes from the laundry room which were in the washer!!!!! The point is unless you want to be treated with contempt never be be heard pay out the ass don't go here!!! save yourself the hassle and time. a month before moving out our 3 month old puppy was attacked while my husband held her by an aggressive Pitbull the complex couldn't care less. then six months after leaving they claim we never paid a security deposit and they cant find it when i have the paperwork. ABSLOUTE CROOKS!! they pay people do false reviews for incentives don't be fooled and don't waste your time paying to live here. They do nothing to update apartments or appliances and at this point they need it. they should fire the fake maintenance men and find someone actually capable of performing simple handy man tasks. you pay for pool and gym amenities the pool is closed 60% of summer because they cant balance it and they cant keep it clean and don't enforce even basic rules. You will order food and grocery's have them stolen off your porch. NO RULES are enforced you just have to shut up and follow theirs. Best of luck to anyone who chooses to live here. they are the most unorganized sneaky rude complex i have ever dealt with. Don't ever expect the office to be open and if they are don't expect help. there was no parking and i called the office to let them know a previous resident had just abandoned their vehicle i spoke with Aleesha multiple times and the car was still there 3 months and wouldn't be surprised if its still there. I would have to park across the car park and walk in the dark with lights that didn't work because no one can be asked to do their job!!! I don't believe in bashing online and leaving bad reviews but after dealing with this company and this complex for close to five years id hate for anyone else to deal with issues we did.

A warning to prospective tenants…read more Living there is fine, up until you want to move out. For starters, they charge HUNDREDS if you need to move month to month while waiting for your new place to be ready. The month to month fee they originally quoted was close to $800 more than the rent we had been paying, and even after the yearly increase if we had renewed the lease, it was still about $700 more. New place was flabbergasted at their price, their month to month fee is only $75. They also charge water, trash, and sewer, which they call 'rubs', which is in addition to the amenity package, and they often over charge for it, as even if you don't use much yourself, you get charged a portion that the entire complex contributes to. Putting those fees aside, they may also try and tack on fees AFTER you've already moved out. And the 'rubs' they say runs 60 days behind so the last rubs payment is very expensive. We were model tenants, they had zero issues with us, always paid rent and rubs on time, and we were very clean. During our move out walk through, they raved about how clean we left it and how impressed they were, and maintenance was equally as impressed as there was zero damage that they would have to repair. We verified with them verbally during the move out walk through that we were all paid up, and they verified that we were all paid and everything was good. Then, after a few weeks, we got a call from them, where they told us we still owed $300. And they changed their story constantly throughout my argument with them about what exactly the 300 was for, which set off red flags everywhere for us. Originally they said that the 300 was for their 'rubs', and that since it was an unexpected expense for them, they were also going to charge us $100 in late fees as well and that the security deposit wouldn't cover it so we needed to pay them. So now they were trying to charge us $400. On top of the month to month fee we already paid. So I pulled up the ledger on their website and showed them, no we already paid the rubs. So they changed their story to saying that it was a portion of rent that we didn't pay. Again, I showed them that we had paid everything they asked for in rent. Changed their story again saying that "it was just the system and they don't know why it does what it does."  and we still had to pay the difference. After arguing for the better part of a day, I ended up asking for the recordings of our phone calls, where they told us the price of moving month to month, which they claimed they didn't know if they existed, however every time you call it says it records. Again, this went on all day long and they gave me excuse after excuse saying we definitely owed them. It was only after I started asking for the recordings that they FINALLY called me back and said that they had made an error on their part and zeroed out our account and we didn't owe anything. My advice - ask for the recordings. All in all, they can be extremely shady, and they charge you for absolutely everything, even more than they probably should, plus, their rent is higher than that of similar apartments around the area and the apartments themselves are just mediocre.

These are the worst apartments anyone could live in. Heather in the office is super racist and…read morediscriminatory, she has given my neighbor multiple fines for smoking but my other neighbors none! I pay the same for a 2 bed as my friend does for 1 in the same complex?!? The 24 hour maintenance is a lie, anytime I need something done they never come. I've had mold in the bathroom the whole time I have stayed here. Wouldnt suggest it to anyone.

this is one of the few properties that you can really count on. There amenities are great,…read moreeverything's functions. Maintenance is always on top of every thing that you would need. And the Management team is on top of it and very easy to talk to! Very friendly community I have loved living here.

You need to stay away from this place…read more At the tour, they will make sure that this place *feels* like home, but that only goes surface level. They will do their best to make sure you know that this is not your home. You are there solely so they can take as much of your money as they can. Altair uses extremely predatory practices. Expect hidden fees. Expect rules to change on a whim. The lease agreement is chock-full of questionable at BEST clauses and provisions. Don't pay the non-refundable fee to see the lease. They will take as much money as they can from you, and the carefully worded, predatory lease agreement will enable them to do so without any repercussion "as per the lease agreement". You'll come to realize that the difference between a reasonable clause in the lease and a predatory one is often one word or sentence slapped on at the end of a long definition, or at the end of a section. Stay away. In our lovely modern era, the only consumer "protection" we as normal people seem to have is to warn others in reviews like this one, hoping those who come later don't get as screwed over as us. We have had nothing but grief at this place. Save your money, save your sanity. Just so you know before you waste your time; pet fees are ~100$ a month per pet, trash and other "shared" utilities come out to about 70$ a month- it fluctuates. The non-optional "internet package" is $150 a month. You cannot store anything on your balcony PERIOD. They do not give you alternative storage solutions either unless you want to buy a 100$ a month garage with a typically long waiting list. In the lease agreement, they can enter your home for any reason at any time, with or without your consent or knowledge before or after the fact. They will take as much of your security deposit as possible "as per the lease agreement", even if you do everything to the best of your ability.