I am super divided on how to rate this tour. There were quite a few perks, but unfortunately there were quite a few cons that I think are important to note when making a decision. This review is strictly for the Wine Country Tour, as I have not taken any others.
Pros:
1. Our driver, Patrick, was AWESOME! He was a nice, personable guy who really seemed to love his job. He tried to make an effort to make everyone feel important, and he was surprisingly patient with all of the stupidity that he had to put up with at times. He even made a little pit stop to allow us to climb out and take a photo with the famous "Welcome to Napa Valley" sign. He tried really hard to be a good host, and he definitely was. Also, he seemed to learn my first name immediately, and he called me by it throughout the whole tour. I was one of the few solo guests on the tour, so maybe that made me stand out, but I liked that personal touch. Finally, he is a great driver and really handled the messiness of driving in the city.
2. Tasting fees are included. This is a big deal. Tasting fees at two of the three wineries were $20 each. (I don't know what the other charged.) When you do the math, it saves quite a lot of money to include the fees.
3. A google search pretty quickly found me a 20% off coupon, which got me a fabulous deal that made this tour way more affordable compared to the others. This was a saving grace because I think I would have been way more unhappy if I had paid full price.
4. No DUI. Need I say more there? Patrick did the driving, and there were a lot of lightweights on the tour that really should be thanking him for that!
5. Hotel drop off. I got lucky because my hotel was the second stop back into San Francisco, so I was out of the bus pretty quickly, and it was convenient to be let off one block away.
Now, for the less good stuff.
Cons:
1. The tour was WAY TOO BIG. When my hotel concierge recommended another tour (that was way pricier) that capped its tours at 12 people, I didn't really understand. Holy chardonnay, do I understand now. You want to be on a small tour. Huge tours, especially at something like a winery, are agony. There were easily 50 people on my tour. When you have that many people, it is nothing short of herding cats. There were those who were slow (either due to mobility issues or just because they didn't care about anyone but themselves), there were those who were late, there were those who couldn't hold their alcohol. Sure, you get these on a tour of any number, but when there is a full sized bus packed to capacity trying to go into wineries and do tastings, it is just horrible. Due to the size of the group alone, I would strongly recommend a different tour, even if it costs extra money. Also, it was odd that we picked up random people who needed a ride back to San Francisco, and I had to spend 2 hours sitting next to a stranger because the bus was so full there wasn't enough room for them to sit together. (Same message, different words: TOUR TOO BIG.)
2. The wineries selected were not great. Actually, no... Madonna Estates and Sebastiani were fabulous with well-done presentations. Sutter Home is garbage. Sutter Home is garbage you buy in the grocery store when you have to bring something to a party you don't particularly want to go to. Sutter Home specializes in white zinfandel. I don't think I need to even explain beyond that. Honestly, SH was a waste of money and time. It was impersonal, commercial, and the wine wasn't even good. Tower needs to cut them and cut them fast; however, there might not be that many options when you have 50 people. Tower ought to also cut the group sizes, for that matter.
Neutral:
1. Lunch was not included. This was good for me because I didn't have to be horsed with trying to explain that I need a vegan option. Instead, I could go forth and forage for my own food. Also, it is good because you're not paying extra for food that may not even be good or your first choice. That said, some people really like having it all included, and this one didn't include lunch, so I will call it a neutral.
2. The bus was comfortable enough, but it was still a huge bus that was packed to capacity. Also, poor Patrick was having all kinds of difficulty with his microphone. But the bus was clean and not terribly uncomfortable.
Long story short: This is a perfectly acceptable wine tour if you don't mind crowds, you aren't super into wine, and/or you're looking for a more economical option. If you can swing it, I would recommend a smaller tour that goes to more boutique wineries. But you probably won't lose anything if you take this tour, especially if you don't know the difference between a pinot noir and a pinot gris. read more