Garbage service. Couldn't get past asking if they are accepting new patients. Receptionist answered…read morethe phone with a nasty attitude herself, partially because she was upset that I didn't have the info she wanted handy and had to place me on hold while I looked for the info. When she got back on the line she knew nothing about WC injuries as she couldn't understand what a "CT" injury is. I proceeded to inquire on their available providers. She placed me on hold and transferred me to their coordinator. Coordinator picked up the line, advised the reason for my call and she had the nerve to say they're not accepting injuries older than 6 months. Advised her mine is less than 6 months old and she said they're not accepting new patients at all. Asked her why I wasn't just told that from the beginning (because I knew they were trying to BS me at this point) and the coordinator said they're a small practice and won't accept my "horrible attitude". Crazy because for being a small practice you'd think they'd actually have customer service. Some food for thought for this white trash hole- maybe you should treat others the with the same attitude you want to be treated, and maybe try getting a receptionist who knows about what your office has to offer so that someone doesn't have to dumb it down for her??? Wished I read the previous reviews before I even wasted my time calling this stupidity of a clinic. Call literally only lasted 6 minutes LOL

I work for a workers compensation attorneys office and we are always looking for companionate and…read morewell informed providers to refer our client to. Let's just say, Romeo Clinic is not that. As someone who works in a professional setting, I know how important it is for customer service to start with the person who picks up the phone. The receptionist and staff are not only uninformed. but have zero compassionate for potential patients. I wasn't even calling for myself and I couldn't imagine having my client call to ask for help. I would not want anyone to experience what I experienced on the other side of the phone. The people calling are patients with real medical needs that are already having a difficult time navigating the unfortunate hassle it takes to speak with Insurance companies and various doctors and all while dealing with painful injuries or conditions. I understand that sometimes it's easy to forget that we deal with people's real life situations but when you work in a professional setting you must always put your patients/customers/clients first. Romeo does not provide that type of care or support for existing or potential patients.

Excellent physical therapy. Very Professional and qualified therapists. I've had therapy at other…read moreplaces in the past. These people know what they are doing and know how to treat their patients.

Everyone is very kind, informative, and helpful. The woman at the front desk is warm and welcoming…read more Ryan is super knowledgeable, he was caring, and helped relieve a lot of pain and tension in just a couple of weeks!

Physical therapy that is close to home and top notch. Staff are friendly and helpful. Just as…read morewith ANY business - some of the people are better than others there, but ALL of them are good. They explain every step you are to do / show you how and it is obvious that their first concern is to make sure you end up with the best results possible. Would recommend them to anyone. The only down side with this business would be that they are almost always very busy and it was a tad bit harder getting the appointments at first. They are Good - so they are used by a Lot of people. It just tells me that they might eventually need to change their Lease to a larger location with more staff.

Dr. Justin Ponce is a great physical therapist. He definitely goes above and beyond in his…read morepost-doctoral education, ability to manage chronic pain, and in his friendly bedside manner. I wouldn't go to anyone else.

From my first phone call into Dr. Guerreros office to having tennis elbow surgery was 4 weeks!…read moreAshley was so nice and very good at getting me in to be examined... I've been having pain in my left elbow since 2007 took meds, Cortizone shots that only worked about 2 months Snd the pain was worse after! Come to find out my tendon was almost torn off the bone.... Met with Dr. and he explained the benefits of surgery and was very good at explaining procedure and was very thorough with answering all my questions, this is my elbow and with out it I would be out of business... I'm 2 weeks post op! Almost no pain beside where surgery was done... I'm very impressed with the way he runs his business and his stuff called every time they said they would! I highly recommend his services for anyone looking for a solid guy! Thank you Dr. Guerrero!!!

My daughter broke her arm and Dr. Guerrero performed the procedure. He was extremely kind and…read moreinformative when talking to me and my wife before the procedure. He did a great job on her arm and was able to fix it without needing to put any pins in. My daughter was very well taken care of! I am also a patient of Dr Guerrero. His staff is also very helpful and friendly!

I guess he's an orthopedic surgeon but it seems he's more interested in catering to the…read morehealth/beauty part of his practice. Would not recommend for ortho. He's nice, the office is nice and the staff are kind.

I tried to get PRP injections. For some unknown reason they called me and cancelled with no…read moreexplanation. Rude and unprofessional. Don't bother unless you like to be treated like this.

wanted to post this review because everyone who works in this office is friggin awesome. EVERYBODY…read more its my second time going to see them for different reasons and i am so grateful for not only how professional and kind they are but how they actually care about you and want you to get better. So a huge thank you to everyone there.. You guys are amazing

I'm not sure how this place has great reviews. I guess if you have no job and no life and like…read moregetting canceled 24 hours before the first appt that you booked 6 weeks in advance then this is the place for you. I scheduled my entire week around this appointment that I booked weeks ago all for nothing!!!! Those of us with jobs who can't make 10 AM appts or accept calls while at work need to look elsewhere. This place is an absolute joke and complete waste of time and they give zero fks about you, your time, and your injuries. I've had to do several rounds of physical therapy and never was it so incredibly difficult to get scheduled. I moved out here a few years ago and have a work-related injury and the doctor found this place as it was close to my home. I always went to Vibrant Care before and had great providers with flexible scheduling and genuinely cared about my wellbeing. At this place you are just a number and oh well if you don't know all their secret internal policies that make you confirm the appointment you already confirmed LOL!!!! Please save yourself the headache and go somewhere else.

Friendly, professional, physical therapy suited to your individual needs, will temper the strength…read moreof the routine if you aren't 100%, adaptable and very much interested in your recovery. Thank you all so very much.

Employees are nice but the owner is afraid of an AC bill so the place is hotter than hell. Can't…read moresupport a cheap ass owner I'll be going sonowhere else

I recently had a zoom call with Caleb. Absolutely love this guy. He asked questions and listened to…read moremy answers. Throughout the call, as he asked questions, it was obvious he was listening because his comments referred to my answers. He wasn't willing to end the call until he was satisfied I was good with everything.

As good as it gets! Caleb and his staff are great!! Very knowledgeable and professional. They are…read moreall super friendly, take care of your needs and are flexible in scheduling! Hopefully I don't get hurt again, but if I do, I will be coming back here!