1. Tow Smart Trailers

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    Santa Fe Springs, CA

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    Tow Smart Trailers

    4.5 (39 reviews)
    Closed • 9:00 am - 1:30 pm, 2:00 PM - 5:30 PM

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    Tow Dolly from Tow Smart
    Danny R.

    I had an excellent experience with Tow Smart Trailers, and I'd rate them 5 Stars, actually above 5 Stars. I bought a tow dolly from German & his team and it's been good quality & perfect for my needs. I tow my Landcruiser's with the dolly. German & his team are all honest & knowledgeable people & very helpful. If you have any questions, they are always willing to assist. I am a satisfied customer, as these guys stand by their products and keep their word-which is not always easy to find. To anyone considering purchasing any of the trailers they offer, I give my highest recommendation, you will not be disappointed. The people at Tow Smart are stand up guys. Buy with confidence.

    Ramp not lining up
    Kenneth Y.

    Follow up review regard the product for the most part. While I understand that the trailers are not manufactured by the seller, there should still be some quality control. I've owned a tow smart trailer before buying this one which had zero issues (I regret selling it now). After an issue with a tailgate not opening completely because the hinges bind. I now have an issue with the included ramps not lining up. I cannot install the ramp support rods so using the ramp is almost impossible. the support rods are needed for the ramps to work so the ramps will not wobble or else you will fall while riding up the ramp. I emailed and followed up about the 2nd set of issues but I am being ignored now so here is my update on my situation. TLDR: trailer quality is hit or miss. No way to know which kind you'll get.

    We purchased a galvanized stand up tow dolly from Tow Smart Trailers a few months back. I wanted to wait until I had "tested" it out before writing this review and I couldn't be happier. It was one of the few tow dollies that could fit our Sienna minivan. We towed the Sienna behind our RV for about 1,000 miles on our trip to Zion from Southern California and had no problems. Just make sure to pull up some youtube videos on tips on loading and unloading and you'll save yourself some newbie mistakes. German was also very helpful not only during the buying process but if I ever had questions about things after purchasing. If you're looking for a quality product at a reasonable price I highly suggest them.

    Stand up tow dolly
    Roger B.

    I bought a motorcycle trailer in 2016, excellent value and has worked very good all these years and now I need a tow dolly to pull my car. So I bought this trailer which is a great value and German was so helpful in explaining everything about the trailer plus gave me some couplings that I would need and then when I told him I would be pulling a Honda fit he gave me a better strap that would fit the small tires. I highly recommend these trailers and especially the service that they provide.

    Kirk C.

    I was searching for a trailer to tow my Road Glide behind my RV I bought a single rail trailer from Tow Smart Trailers. It's built well,light,tows straight and smooth and easy to load by yourself. German the owner was very professional and was willing to meet me half way on a weekend. It's a good buy.

    Broken bracket

    Hi. I bought a folding tow dolly in March 2021 from your company. Since I got it, I have used it on two trips once last year and once this year. Halfway through our trip this year the diamond plating on the passenger side started to lift up, then the taillight broke loose at the welds. I took off the taillight bracket since it was ready to fall off and the fender started to Crack. I also put some self-tapping screws in to hold it in place. By the time we got home the fender looked like you see in the attached pictures. When I took the car off the dolly the bracket that holds the ramp was also broke. (See Pictures). Also, the brace on that same side was very loose. I called German (not sure of spelling) when I got home last week. He asked me to send pictures of the dolly. I sent the pictures and called him back on 6/20 to make sure he got them and to see if they were forwarded to the warranty dept. to see if they would replace or fix the broken parts. No response the two times I called, and I left a message. I hope this is not how you treat a customer just because the 1-year warranty is up, the parts/tow were obviously defective or there was something wrong for everything to have happened to the ones side only. I hope to get some response in rectifying this problem. I am forwarding the original email as well so that you can reference the pictures attached. Greg This is a copy of an email sent to the company, the response was we would have to pay for a new fender since the warranty was up (2 months late) BUT they would send us the bracket. We purchased a new fender and received it quickly. Still waiting on promised bracket. We have emailed several times and called (which calls are ignored unless we call from a private number) As you can see the original email was from June and it is now Sept. Also, since the original email the other side bracket has broken off. Poor manufacturing for the amt you pay. Brackets should have been reinforced at the weakest point per a machinist/welder. They are great if nothing is wrong but if you have a problem be prepared to be ignored!! This is a Folding tow dolly.

    Vince F.

    Picked up a three bike trailer from Tow Smart Trailers. German and his crew were fantastic. My trailer is well built and looks good. The Tow Smart team go out of their way to make sure you are a happy customer. Thanks German

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    Ask the Community - Tow Smart Trailers

    Review Highlights - Tow Smart Trailers

    “German was also very helpful not only during the buying process but if I ever had questions about things after purchasing.”

    Mentioned in 23 reviews

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    I'm updating my original review to reflect the current situation…read more After posting my review, I was contacted by the service department regarding my missing key. They informed me that the key has been located and is being sent to me. This review is specifically regarding the poor communication and lack of follow-up from the service department, rather than the quality of the warranty work itself. I scheduled my vehicle pickup well in advance after having warranty work completed. However, upon arrival, I was informed that my service advisor was no longer with the company. Due to this transition, I experienced a much longer wait time than expected. The primary issue occurred once my travel trailer was finally pulled up: the service team could not locate my keys. I was told that the manager was currently in a meeting but would call me later that day to resolve the issue. Because I have a spare set at home, I was understanding and willing to give them time to follow up. Unfortunately, the day has passed, and I never received the promised phone call. Furthermore, because I was not provided with the manager's name or direct contact information, the burden is now on me to spend my own time tracking down someone who can help. The service work may have been completed, but the lack of internal communication, accountability, and basic follow-through turned a routine pickup into a frustrating experience. I hope management reaches out promptly to return my keys.

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    I rented a very nice 24' RV, and the customer service at booking was excellent. Unfortunately,…read morethat's where the good experience ended. I'm leaving one star because of how poorly things were handled when the generator failed. When it wouldn't start, I called the toll-free number and was on hold for over an hour before anyone picked up. I followed every troubleshooting step the rep walked me through, but we couldn't get it working. The rep noted on my account that there was a problem with the generator and told me to speak with the front desk when I returned the RV. Without the generator, I had no A/C for the trip -- a serious problem for four days in an RV. When I returned it, the front desk had me stand by while they looked into it. The mechanic came in and confirmed there was a problem, telling me directly: "I did a master reset on the generator and it's working now." So the issue was real and acknowledged by their own staff. The woman at the front desk was pleasant and professional, but she said her hands were tied and there was nothing she could do. I pointed out that I'd paid for four full days of an RV that was supposed to function -- especially the A/C. Her only offer was a $100 credit toward buying an RV from them in the future. I was blown away -- and not in a good way. I paid for a working RV and didn't get one, and their idea of making it right was a discount contingent on giving them more of my money. How could I ever rent from them again? I won't.

    Husband and I live in Orlando Fl. And we decided to rent an LG. Class C for our everlasting road…read moretrip. We went to Zion, The Arches, Sedona Arizona!! We had a blast. The only downfall was the mattress. It was hard as a rock. I woke up daily with severe body aches. I suggest a foam mattress or another mattress. I'm sure I'm not the only one that has complained.

    Tow Smart Trailers - trailerdealers - Updated October 2026

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