Repairs are exceptional. I know the owner personally and he takes great pride in making sure your…read morevehicle is fixed correctly and safely. Customer service is amazing.

It's long, but worth reading…read more.. Listen, I did the research and even discarded family/friend's suggestions on body shops. I chose this place due to the reviews but I should have known better than to believe it could be that great. My vehicle was improperly fixed (from a different bodyshop) from a previous accident before I purchased it. After discovering that there was water leakage in the trunk along with an improper alignment- the dealership agreed to pay for all repairs to a bodyshop of my choice. It was clear from the beginning that this place has a very narrow minded atmosphere when the front desk lady didn't know how to handle my situation. After speaking to the owner, I knew this was gonna be difficult because he reeked of arrogance and even cut me off during my explanation. After I missed my first appointment, I called back to reschedule only to find out the front desk lady once again had no idea about who I was nor how to deal with my situation. Once my vehicle was ready for pick up, I examined it and noticed that my interior fabric panel was unsealed and messed up. Once Doug, the owner, decided he was ready to get off the phone and attend to my concerns it got disturbing. He stepped out with me and aggressively started ripping apart my interior trunk to dismiss my concerns. He ended up breaking plastic pieces only to admit that the panel was poorly handled by his people and would have to stay messed up because he had no interest in replacing it. He stated, "i would not make a profit off of it". He continued to accuse this entire fiasco on the dealership, he didn't shut the hell up until I shot down every single diss he made at the dealership. After mentioning why only the leakage was fixed and not the entire trunk, he proceeded to say that he was "unaware" of those problems and expressed that he would refuse to fix it because the problems came from a poorly done job and not a collision. Cause that makes a difference? He stated, he knew "no one who would fix this type of issue". Now I know this company, they are going to respond to this review and try to shift the blame on anyone besides themselves. Let me finish by saying, they are most definitely overpriced. They charged $500 in labor for $15 worth of items- no exaggeration. I do NOTA recommend, a dealership bodyshop is better and probably cheaper. This review is 100% honest, I am not being petty (1. The repairs are not coming out of my pocket anyway, 2. My vehicle is going to be repaired by the right people, 3. There is no reason to be petty). There is no exaggeration, I not once showed any form of disrespect to any of their staff including Doug. I gave this place the chance to fix their mistakes without being rude or exasperating, they said no so now I tell the story. Simple. So don't bother responding to this review Complete Collision, I have given you the opportunity to speak your truth and make things right. Don't make a front just because this is now public.

They did amazing. I got into an accident November 16, 2024 and my car was ready January 2, 2025. It…read morelooks like I just bought it from Nissan. Remember to be patient & let these wonderful individuals do their job. You're in great hands. Thank you so much! Plus, the communication texts were nice, too!

DO NOT COME HERE. This was the WORST experience I've ever had at a business…read more 1. The front desk lady with the dark hair and glasses is straight-up RUDE. She didn't even greet me when I walked in--so dismissive. 2. I had to come back FOUR times... they had my car for a total of SIX WEEKS. When I came back the last time to get my car, it was on a "test drive," even though they told me to pick it up days prior (it's not exactly easy to run to Florida Blvd with work/ coordinating schedules to get a ride). Like, why are you taking it on a test drive NOW????? I had to wait 30 minutes for him to come back from the test drive. And I'm supposed to thank him for being "thorough"? ---- also test drove it for over 50 miles, who do you think pays for that gas? 3. No one mentioned they were waiting on a cosmetic part, so they called me to come back a few days after I picked it up the first time. WHO HAS THE TIME?????? 4. They left a big black handprint on the cloth interior of my car... 5. I was told not to be outside alone because there just happens to be 30 homeless people on drugs outside the building. The owner, Vu, is nice and was understanding of my problems, but that honestly doesn't make up for all the distress this experience has caused me. I wouldn't recommend this business to my worst enemy.

My hood flew up while I was driving and I brought my car here and they worked with me to get my car…read moreback home to Shreveport and helped me find a solution without even charging me ! these guys are very straight forward and very transparent with price and work! if you or any college kids need work done with their car I would highly recommend bringing it here !

Had a run in with a post in our garage. Post had zero damage, couldn't say the same for my car…read more Really surprised at how much the fender crumpled with such little impact. Got quotes from several different body shops in town. For such a small about of damage and considering the frame was not affected I was shocked at how much the repair was going to be and how long these shops wanted to keep my vehicle, some places said it would be as long as 2 weeks. Came across Burbank Pant & Body via a Nextdoor post and decided to go by and get a quote. Bruno gave me a very conservative, extremely reasonable estimate. My car is 10 years old and I didn't want to spend a lot of money making unnecessary cosmetic repairs. I needed it to be safe to drive and to not look terrible. Also, I was paying out of pocket and did not need to go overboard painting the pieces on either side of the fender or replacing the bumper just because it had a scratch on it. I just needed the fender and the headlight replaced. Bruno understood this and was great at discussing all the options. He was also the only shop to suggest purchasing the fender and painting it ahead of the full repair so he would only need the to keep my car 1-2 days! Music to a busy momma's ears! Once the fender was painted, I went to the shop to approve the paint match - it was spot on! The entire repair was completed in one day. Notice a little issue with the bumper after the repair was completed. Took it back and was remedied while I waited. Service after the sale! Already referred another friend and she was very pleased as well.

Extremely friendly and helpful staff, answered phone quickly, were able to get me in for a quote…read morewithin 10 minutes, then returned the estimated quote within a few hours. Looking forward to continuing business with them. The reviews definitely hold true. Update: my car was fixed and ready to go in one day but they were able to hold onto it no problem when i couldn't get there the first day before closing they even offered to wait for me to get there an hour after they closed. They even fixed an extra scratch that wasn't originally quoted Overall they went above and beyond and I would definitely recommend taking all of your needs here.

Great service and work. Owners were very helpful and got it done in a timely manner with updates…read morealong the way.

Great shop! Friendly people! They are always very nice and willing to answer any questions. They…read moreworked with me to get my car in. They provided updates about my car while it was in the shop. Extremely helpful and fantastic work. My car looks amazing!

From the owner: We understand that being in a car accident can take a toll on you. With Delaune's Auto Body you can…read morerest assured that we will take care of your vehicle and restore it back to like-new conditions. Our professional and experienced team is highly trained in auto collision repairs, custom auto paint, auto detailing, and body repairs. Additionally, we provide fleet services for our commercial clientele. Contact us today to schedule a free estimate at 225-349-8288.

I brought two vehicles there to be repaired. They did an excellent job. I was kept informed of…read moreeach phase of repair, as one was completed and another started. They are very efficient. The staff are great and handled everything for me. I 100% recommend this business for vehicle repair.

I just had my car repaired there this week and the customer service and the repairs was done to my…read morecomplete satisfaction. My car is an older Honda Accord and the paint job they did matches perfectly. The people are friendly and really care enough to make sure their customers are really happy with their work. I am so glad I chose a local business , I was treated with absolute respect and curtesy. I will recommend them to anyone needing their service. Amy Spears

Was sent here by my insurance. Was pushy and kept making veiled suggestions that I just 'pay the…read moredeductible (I wasn't in the wrong) and get it fixed. Only out to get money from you. In cahoots with the insurance company

Had them fix my door after a wreck and it was done very well!! Even got my car back cleaner than…read morewhen I dropped it off.

Absolutely no words to describe how great they were!!…read more When I called to get an estimate on how much it would cost to repair the dent, Steve was extremely fast and gave me such a good price. I called other locations and they were nothing compared to DentZilla. Steve replied fast and was not wishy-washy like other places. He was straight to the point!! The repair took an hour max and they came to me, while other locations told me it could take several hours and I would have to bring my car in. Steve and his wife were so sweet and definitely knew what they were doing! Such great people!! Lisa even buffed out a scratch for me. So nice :)) One moment they were just starting to fix the dent, next moment they were done. If I ever get a dent again, I am going to call them first 100%.

Very helpful, quick reply!!! Although I didn't use them cause I needed a collision repair...if I…read moreever get a dent I know where I will go!!!

Exceptional service very courteous professional notified me of estimate prior to doing in. Work was…read morevery pleased with outcome. Highly recommend to anyone needing maintenance or repair on a range rover.

I had a new wheel and tire installed on a 2011 Mercedes E350. They put a lot of scratches on the…read morenew wheel. Also asked them to do an alignment. A lot of miscommunication between front desk and service department and lots of delays. When I got home I had another shop take a look at it. High End did it all wrong. That's how they treat people from out of town.

I used to go to BM graphics to have chrome delete on my vehicles. When I took my vehicle there I…read moretold them Josh wrapped my vehicles. They were kind of wishy washy and told me that Josh was not available to look at my vehicle that they. BM did not tell me he no longer works there. I asked them for a price and they told me they would need my RX all day for a simple black out. Told them Josh was always able to do it in a few hours. I started calling around and Fast Signs told me they don't do wraps and referred me to Excalibur. I called Excalibur and Josh answered the phone. Asked him are you the same Josh that used to work at BM and he responded yes and that he and his wife opened their own business. Josh wrapped the parts I wanted wrapped and was out in about an hour and a half. Highly recommended Excalibur. Josh is also the only wrap person that I'm aware of that is officially certified by 3M. Must have been my lucky day that Fast Signs referred me to Excalibur

From the owner: Owner has over 20 years experience, is a 3M Vehicle Color Change Preferred Installer, 3M Windows,…read moreWalls and Floors Preferred Installer, 3M Fleet Graphics Preferred Installer. FlexiShield Cosmetic Paint Protection Film Certified Installer. Certified Vehicle Wrap Installer for Orafol and KPMF.