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Dolly Boy Customs

5.0 (1 review)
Closed • 9:00 am - 7:00 pm

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Services - Dolly Boy Customs

Auto customization

Check engine light

Engine oil light diagnosis

12 More Services

Auto general diagnosis

Auto noise diagnosis

Auto no-start diagnosis

Auto diagnosis or inspection

Engine customization

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto brake repair

Routine automotive maintenance

Suspension work

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3 years ago

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Toussaint Customs & Collisions

Toussaint Customs & Collisions

2.7
(3 reviews)

I brought my truck in after being hit by a driver who ran a stop sign -- not my fault, not my…read morechoice of shop. From the start, I made one clear request: do not hold my vehicle until the insurance payment and parts were confirmed and work was ready to begin. That request was ignored. My insurance company ultimately totaled the truck. When I informed Toussaint Customs, they presented me with a $2,400 storage bill -- for a vehicle they were explicitly asked not to hold, on which no actual repair work was ever performed. To put that number in perspective: it is $600 less than the original repair estimate, and $900 more than State Farm's payout on the total loss. I explained my situation plainly. I am a disabled veteran, a single father of two, and a full-time college student working two jobs. My truck is not a convenience -- it is how I get to work, to school, and to care for my children. I was met with sympathy at first. Once it became clear there was money to extract, that sympathy disappeared entirely. Toussaint Customs ignored a direct customer request, performed zero work, and is now demanding nearly $2,400 in fees from someone already dealing with the aftermath of an accident they didn't cause. I would strongly caution anyone -- especially those navigating insurance claims or tight financial situations -- to think carefully before bringing their vehicle here. P.S. the owner, Marcus Toussaint, would like it to be known that he was willing to help, before I shared my experience with y'all, not anymore; so long as I gave him as much as my lawyer was willing to advance from my injury claim, or as much as "Snap Finance" would let me borrow at an unreasonable interest rate. An everyday saint, truly.

Marcus talks a good talk but two months later I am still waiting for his call back, or for that…read morematter for them to even answer the phone to tell me when to bring my truck in for repairs.

Collision Solutions

Collision Solutions

3.9
(14 reviews)

DO NOT COME HERE. This was the WORST experience I've ever had at a business…read more 1. The front desk lady with the dark hair and glasses is straight-up RUDE. She didn't even greet me when I walked in--so dismissive. 2. I had to come back FOUR times... they had my car for a total of SIX WEEKS. When I came back the last time to get my car, it was on a "test drive," even though they told me to pick it up days prior (it's not exactly easy to run to Florida Blvd with work/ coordinating schedules to get a ride). Like, why are you taking it on a test drive NOW????? I had to wait 30 minutes for him to come back from the test drive. And I'm supposed to thank him for being "thorough"? ---- also test drove it for over 50 miles, who do you think pays for that gas? 3. No one mentioned they were waiting on a cosmetic part, so they called me to come back a few days after I picked it up the first time. WHO HAS THE TIME?????? 4. They left a big black handprint on the cloth interior of my car... 5. I was told not to be outside alone because there just happens to be 30 homeless people on drugs outside the building. The owner, Vu, is nice and was understanding of my problems, but that honestly doesn't make up for all the distress this experience has caused me. I wouldn't recommend this business to my worst enemy.

They did amazing. I got into an accident November 16, 2024 and my car was ready January 2, 2025. It…read morelooks like I just bought it from Nissan. Remember to be patient & let these wonderful individuals do their job. You're in great hands. Thank you so much! Plus, the communication texts were nice, too!

Dolly Boy Customs - autocustomization - Updated July 2026

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