It's long, but worth reading…read more.. Listen, I did the research and even discarded family/friend's suggestions on body shops. I chose this place due to the reviews but I should have known better than to believe it could be that great. My vehicle was improperly fixed (from a different bodyshop) from a previous accident before I purchased it. After discovering that there was water leakage in the trunk along with an improper alignment- the dealership agreed to pay for all repairs to a bodyshop of my choice. It was clear from the beginning that this place has a very narrow minded atmosphere when the front desk lady didn't know how to handle my situation. After speaking to the owner, I knew this was gonna be difficult because he reeked of arrogance and even cut me off during my explanation. After I missed my first appointment, I called back to reschedule only to find out the front desk lady once again had no idea about who I was nor how to deal with my situation. Once my vehicle was ready for pick up, I examined it and noticed that my interior fabric panel was unsealed and messed up. Once Doug, the owner, decided he was ready to get off the phone and attend to my concerns it got disturbing. He stepped out with me and aggressively started ripping apart my interior trunk to dismiss my concerns. He ended up breaking plastic pieces only to admit that the panel was poorly handled by his people and would have to stay messed up because he had no interest in replacing it. He stated, "i would not make a profit off of it". He continued to accuse this entire fiasco on the dealership, he didn't shut the hell up until I shot down every single diss he made at the dealership. After mentioning why only the leakage was fixed and not the entire trunk, he proceeded to say that he was "unaware" of those problems and expressed that he would refuse to fix it because the problems came from a poorly done job and not a collision. Cause that makes a difference? He stated, he knew "no one who would fix this type of issue". Now I know this company, they are going to respond to this review and try to shift the blame on anyone besides themselves. Let me finish by saying, they are most definitely overpriced. They charged $500 in labor for $15 worth of items- no exaggeration. I do NOTA recommend, a dealership bodyshop is better and probably cheaper. This review is 100% honest, I am not being petty (1. The repairs are not coming out of my pocket anyway, 2. My vehicle is going to be repaired by the right people, 3. There is no reason to be petty). There is no exaggeration, I not once showed any form of disrespect to any of their staff including Doug. I gave this place the chance to fix their mistakes without being rude or exasperating, they said no so now I tell the story. Simple. So don't bother responding to this review Complete Collision, I have given you the opportunity to speak your truth and make things right. Don't make a front just because this is now public.

Doug and his team were quick and profesional in repairing my car after it was side swiped. Quality…read morecare is taken when working this group. Will definitely be back if I ever need to. Thanks Complete Collisions!

My hood flew up while I was driving and I brought my car here and they worked with me to get my car…read moreback home to Shreveport and helped me find a solution without even charging me ! these guys are very straight forward and very transparent with price and work! if you or any college kids need work done with their car I would highly recommend bringing it here !

Had a run in with a post in our garage. Post had zero damage, couldn't say the same for my car…read more Really surprised at how much the fender crumpled with such little impact. Got quotes from several different body shops in town. For such a small about of damage and considering the frame was not affected I was shocked at how much the repair was going to be and how long these shops wanted to keep my vehicle, some places said it would be as long as 2 weeks. Came across Burbank Pant & Body via a Nextdoor post and decided to go by and get a quote. Bruno gave me a very conservative, extremely reasonable estimate. My car is 10 years old and I didn't want to spend a lot of money making unnecessary cosmetic repairs. I needed it to be safe to drive and to not look terrible. Also, I was paying out of pocket and did not need to go overboard painting the pieces on either side of the fender or replacing the bumper just because it had a scratch on it. I just needed the fender and the headlight replaced. Bruno understood this and was great at discussing all the options. He was also the only shop to suggest purchasing the fender and painting it ahead of the full repair so he would only need the to keep my car 1-2 days! Music to a busy momma's ears! Once the fender was painted, I went to the shop to approve the paint match - it was spot on! The entire repair was completed in one day. Notice a little issue with the bumper after the repair was completed. Took it back and was remedied while I waited. Service after the sale! Already referred another friend and she was very pleased as well.

I brought my truck in after being hit by a driver who ran a stop sign -- not my fault, not my…read morechoice of shop. From the start, I made one clear request: do not hold my vehicle until the insurance payment and parts were confirmed and work was ready to begin. That request was ignored. My insurance company ultimately totaled the truck. When I informed Toussaint Customs, they presented me with a $2,400 storage bill -- for a vehicle they were explicitly asked not to hold, on which no actual repair work was ever performed. To put that number in perspective: it is $600 less than the original repair estimate, and $900 more than State Farm's payout on the total loss. I explained my situation plainly. I am a disabled veteran, a single father of two, and a full-time college student working two jobs. My truck is not a convenience -- it is how I get to work, to school, and to care for my children. I was met with sympathy at first. Once it became clear there was money to extract, that sympathy disappeared entirely. Toussaint Customs ignored a direct customer request, performed zero work, and is now demanding nearly $2,400 in fees from someone already dealing with the aftermath of an accident they didn't cause. I would strongly caution anyone -- especially those navigating insurance claims or tight financial situations -- to think carefully before bringing their vehicle here. P.S. the owner, Marcus Toussaint, would like it to be known that he was willing to help, before I shared my experience with y'all, not anymore; so long as I gave him as much as my lawyer was willing to advance from my injury claim, or as much as "Snap Finance" would let me borrow at an unreasonable interest rate. An everyday saint, truly.

Marcus talks a good talk but two months later I am still waiting for his call back, or for that…read morematter for them to even answer the phone to tell me when to bring my truck in for repairs.

Great service and work. Owners were very helpful and got it done in a timely manner with updates…read morealong the way.

Fixed my Jeep quickly and at a fair price. Part of my coolant system had "disappeared" from under…read moremy hood and other parts had failed. They were able to replace the first, find the second, and get things in tip-top shape in about 24 hours. Great job. Very happy.

I promise you, Delaune's is the best! Trust me. You will regret sending it anywhere else. After my…read moreaccident I brought my car to the insurance company's "preferred body shop" and that was a MISTAKE. They messed it up more than the damage from the accident. Delaune's was nice enough to take it fixed everything. They not only fixed what the first body shop messed up but they even found more damage that was caused from the accident and fixed it. Not only was the paint immaculate, but they were amazing to work it!

From the owner: We understand that being in a car accident can take a toll on you. With Delaune's Auto Body you can…read morerest assured that we will take care of your vehicle and restore it back to like-new conditions. Our professional and experienced team is highly trained in auto collision repairs, custom auto paint, auto detailing, and body repairs. Additionally, we provide fleet services for our commercial clientele. Contact us today to schedule a free estimate at 225-349-8288.

I brought two vehicles there to be repaired. They did an excellent job. I was kept informed of…read moreeach phase of repair, as one was completed and another started. They are very efficient. The staff are great and handled everything for me. I 100% recommend this business for vehicle repair.

I just had my car repaired there this week and the customer service and the repairs was done to my…read morecomplete satisfaction. My car is an older Honda Accord and the paint job they did matches perfectly. The people are friendly and really care enough to make sure their customers are really happy with their work. I am so glad I chose a local business , I was treated with absolute respect and curtesy. I will recommend them to anyone needing their service. Amy Spears

Had them fix my door after a wreck and it was done very well!! Even got my car back cleaner than…read morewhen I dropped it off.

Was sent here by my insurance. Was pushy and kept making veiled suggestions that I just 'pay the…read moredeductible (I wasn't in the wrong) and get it fixed. Only out to get money from you. In cahoots with the insurance company

Absolutely no words to describe how great they were!!…read more When I called to get an estimate on how much it would cost to repair the dent, Steve was extremely fast and gave me such a good price. I called other locations and they were nothing compared to DentZilla. Steve replied fast and was not wishy-washy like other places. He was straight to the point!! The repair took an hour max and they came to me, while other locations told me it could take several hours and I would have to bring my car in. Steve and his wife were so sweet and definitely knew what they were doing! Such great people!! Lisa even buffed out a scratch for me. So nice :)) One moment they were just starting to fix the dent, next moment they were done. If I ever get a dent again, I am going to call them first 100%.

Very helpful, quick reply!!! Although I didn't use them cause I needed a collision repair...if I…read moreever get a dent I know where I will go!!!

Exceptional service very courteous professional notified me of estimate prior to doing in. Work was…read morevery pleased with outcome. Highly recommend to anyone needing maintenance or repair on a range rover.

I had a new wheel and tire installed on a 2011 Mercedes E350. They put a lot of scratches on the…read morenew wheel. Also asked them to do an alignment. A lot of miscommunication between front desk and service department and lots of delays. When I got home I had another shop take a look at it. High End did it all wrong. That's how they treat people from out of town.