I called them, a lady answered the phone with energy. I said 4 words and she hung up on me. How is…read morethat for customer service? I'm pretty sure my customer service after I purchased a vehicle from them would have the same result. I need to have some level of courtesy to think that they would keep up the warranty on a vehicle. 1 star because 0 was not an option. Apparently they don't need customers. So, thank you for letting me know in 4 words that I DONT want to do business with y'all. Maybe u did me a favor.

I really think they just did not want to be bothered today. with the advice of State Farm, I…read morerequested road side assistance with issues with low tires (2) due to cold weather. Well, they called and said. Oh, we don't do that. Now mind you State Farm after explaining my situation for help. Told me to select a Tow Company as this is what they do. Now either one of the two have no proper knowledge of what is the correct protocol for this situation. But I am SURE, because my so worked for a major towing company for years, and this service is available to customers. I just felt they did not want to bothered, because they would not make any money of tow miles. Shame on them when someone needs help. It is not safe driving on uninflated tires, especially as female. that knows nothing about inflating tires. Not impressed with this company at all, and state farm or the roadside assistance program should reevaluate what services they giving to customers.

Very reliable and friendly!!! Jarrell came on time. Jarrell was very friendly and took good care of…read moremy car.

From the owner: We're one of the best towing companies In baton rouge and surrounding areas 24 hour services read more

They gave us free services even though I only needed help with a lockout. They also charged my…read morebattery without any extra fees. I highly recommend this excellent company.

Quick to respond to my request for a quote. Quick to get to my vehicle and get it delivered. Very…read moreresponsive and very reasonable price. Highly recommend!

Man wish I could leave more This man was Godsend. Not only the first to respond but the only one at…read more3:30 in the morning Arrived quickly with a pleasant demeanor and excellent knowledge of what needed to be done to get me back on my way. Went the extra mile when he didn't have to. Definitely the BEST CHOICE IF U NEED A TOW OR EMERGENCY CAR TROUBLE. VERY REASONABLE AND VERY REAL. THANK U FOR BEING AWESOME

The lady who works here is very nice considering with the difficult people she probably has to deal…read morewith on a daily. In a bad situation. But wouldn't have wanted it to happen elsewhere. Car is safe.

Very disappointing experience…read more A car was parked for less than 30 minutes at a permanently closed bank (250 W State Dr, Baton Rouge) on a weekend, yet it was towed almost immediately. When we returned, we thought the car had been stolen and even contacted the police. While we were still there, within less than 30 minutes, the tow truck came back and towed another vehicle that had just parked. This clearly suggests predatory towing, targeting cars almost immediately rather than enforcing reasonable parking rules. We were charged $327.75, which is excessive given the circumstances and the lack of any reasonable opportunity to retrieve the vehicle. Be extremely cautious in this area.

This company is dependable, budget-friendly, and trustworthy. They provide quick and friendly…read moreassistance with a professional attitude. Their service is always ready to help. What an excellent company!

My brother was rushed to the hospital Friday night leaving his truck on the side of the road. I…read morecalled (from Texas) to help coordinate picking up his truck since we didn't know how long he'd be in the hospital and they sprung into action quickly. They sent us pictures once the truck was picked up and once back at their facility - helping us stay in the loop on where the truck was at all times. They treated us like family from the beginning and I'm grateful they could be there for my family in time of need. Highly recommend! Thank you again!!

Super quick service and very professional. Took my vehicle where it needed to go and sent me…read morepictures. I would recommend and will use again if needed!

Do not use Roadrunner Towing!!!!!! First off when calling we…read moretold the dispatch what major dealership in Baton Rouge we wanted the car towed. The dispatch asked for the address which we didn't have. The dispatch replied that we needed to look up the address and call back. When the tow truck arrived, the driver was very rude right off the bat! I was told I needed to call dispatch and make the payment arrangements. The dispatcher had a child howling crying right next to the phone so loud that I couldn't hear her and she couldn't hear me which is very unprofessional. Lastly the tow truck driver tore the yard up so much with major ruts and tracks even in the neighbor's yard. Some of the ruts are at least 10 inches deep. The way the car was positioned under the carport and the driveway there is no excuse for the driver to have gone through the yard and certainly not in the neighbor's yard. The driver took the path of least resistance instead of moving the car properly and professionally.

I don't often leave reviews, but this company really cares!!…read more They are there when you need them, they'll work with you, are understanding and reliable, and never leave you guessing when they'll show. Have you ever called a towing company and didn't know for sure if they got the information correct or when they would arrive?? Yes I have, but you never have to worry about this with Roadrunner Towing!! After my call, I received a text with a link that showed me the towing job I requested, they provided me an update without me having to call and ask, and the driver contacted me directly to provide an even more specific window of time to expect him. Again, there aren't many companies out there that keep you informed, truly care, and most of all, treat you like family. You can't go wrong with Roadrunner Towing.

It's long, but worth reading…read more.. Listen, I did the research and even discarded family/friend's suggestions on body shops. I chose this place due to the reviews but I should have known better than to believe it could be that great. My vehicle was improperly fixed (from a different bodyshop) from a previous accident before I purchased it. After discovering that there was water leakage in the trunk along with an improper alignment- the dealership agreed to pay for all repairs to a bodyshop of my choice. It was clear from the beginning that this place has a very narrow minded atmosphere when the front desk lady didn't know how to handle my situation. After speaking to the owner, I knew this was gonna be difficult because he reeked of arrogance and even cut me off during my explanation. After I missed my first appointment, I called back to reschedule only to find out the front desk lady once again had no idea about who I was nor how to deal with my situation. Once my vehicle was ready for pick up, I examined it and noticed that my interior fabric panel was unsealed and messed up. Once Doug, the owner, decided he was ready to get off the phone and attend to my concerns it got disturbing. He stepped out with me and aggressively started ripping apart my interior trunk to dismiss my concerns. He ended up breaking plastic pieces only to admit that the panel was poorly handled by his people and would have to stay messed up because he had no interest in replacing it. He stated, "i would not make a profit off of it". He continued to accuse this entire fiasco on the dealership, he didn't shut the hell up until I shot down every single diss he made at the dealership. After mentioning why only the leakage was fixed and not the entire trunk, he proceeded to say that he was "unaware" of those problems and expressed that he would refuse to fix it because the problems came from a poorly done job and not a collision. Cause that makes a difference? He stated, he knew "no one who would fix this type of issue". Now I know this company, they are going to respond to this review and try to shift the blame on anyone besides themselves. Let me finish by saying, they are most definitely overpriced. They charged $500 in labor for $15 worth of items- no exaggeration. I do NOTA recommend, a dealership bodyshop is better and probably cheaper. This review is 100% honest, I am not being petty (1. The repairs are not coming out of my pocket anyway, 2. My vehicle is going to be repaired by the right people, 3. There is no reason to be petty). There is no exaggeration, I not once showed any form of disrespect to any of their staff including Doug. I gave this place the chance to fix their mistakes without being rude or exasperating, they said no so now I tell the story. Simple. So don't bother responding to this review Complete Collision, I have given you the opportunity to speak your truth and make things right. Don't make a front just because this is now public.

Doug and his team were quick and profesional in repairing my car after it was side swiped. Quality…read morecare is taken when working this group. Will definitely be back if I ever need to. Thanks Complete Collisions!

I trust these guys. They are responsive, skilled and personable. Did a GREAT job on my car, for a…read morereasonable price.No more leaks!

I took my car in for an issue with the check engine light. Not only did Tim make sure to check the…read morecode before I left to make sure they could handle the problem but he also told me that even though they could take care of it, it would be cheaper for me to bring it somewhere else and recommended me where to bring it. So even though my car was not serviced by Carmergency today, those to me are the actions of a trustworthy mechanic!