The ticket master was great, polite, helpful and informative. The station clean and tidy. Not…read moremuch else to say really, a nice old station and the beginning of a magical journey for some.

Just a normal passage to Whitby. In a nutshell, underwhelming. The views were nothing to write…read morehome about, occluded mostly by trees. Not one of the best steam journeys. The train was clean and comfortable but the volunteers (and I hate to say this - vapid), come on guys don't wait for questions, give us info, make it exciting.) Upon advice we took the 840 coastliner bus back to Pickering, sat up top. It was awesome, so much better than the (not) views on the train and just two squid from Whitby to Goathland. NYMR - well no moors views for a start so a bit of a misnomer.

I was looking forward to a Pullman Experience on the North Yorkshire Moors Railway. The excitement,…read moreeven at my age, of seeing the steam train standing in the station. The noise, the smells took me back 60 years. The Pullman carriages tables were laid beautifully. Arriving at our carriage we were greeted by the young lady who guided us to our table. Having removed a dirty napkin from my seat we sat down. Drinks were ordered from a very pleasant young man which arrived promptly. Sitting back, the train began its journey to Pickering. The smoke billowing across the countryside. Other than the silver service by the young attendants, which was exemplary, the positives stop here. The food was the worst that I have eaten, even in lesser carveries around the country. Stodgy vegetables, inedible roast potatoes. I won't go on. I don't need to. I realise that the NYMR is a charitable concern but even charities need to give 'value for money'. Yes I would return for the train experience but would totally avoid their Pullman Experience.

This local travel agents is just off the main high street on the corner of yorkersgate and saville…read morestreet. Its quite a small shop, but seeing as they don't actually have stock to sell thats not a problem. The staff in there are always friendly, there seems to be a family feel to it. I went in last year and they were very helpful, helped me with every aspect of my journey so that I could save the most money, booking trains seperately rather than all in one go turned out cheaper! Because they are a local, one off business, you don't get the impression they're in it for the money as much. Obviously they have to make a profit otherwise it wouldn't work but they don't have targets for sales etc like major companies. They can usually find you a good deal as long as there is one available. Would recommend to anyone.

Home or Away are a great small holiday shop who offer great bargains. I found that the best thing…read moreto do is get a price of a holiday that you want from elsewhere first, internet or Hays Travel in Hetton, take this with you and the majority of the time they will match or better the price. They also have their own taxi service to/from local airports.

We used this travel agent last year and they matched a price I'd found online. The girls were…read moreextremely helpful arranging free transport to the airport as well. We will definitely be booking with them again this year.

I used to use going places to book my holidays but since that closed a couple of years ago I have…read moreused thomas cook. The service is good & like most professionals in their field they remember your name. I would recommend this store & will continue to use them for my holiday requirements.

Good agent very helpful, we had Matty plan our Florida holiday and all was perfect.read more