1. Touch Alchemy Feng Shui

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    Baltimore, MD

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    Touch Alchemy Feng Shui

    5.0 (1 review)
    Open • 10:00 am - 4:00 pm

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    3 years ago

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    CDB Home - Extreme shadowing. New recessed lighting. No direction to electrician now stuck with this for now.

    CDB Home

    (1 review)

    Update: Updating per her reply. Spent 43K of which courtenay made @ $7000 in fees and additional…read moreon upcharges which were not disclosed - including make/model of items so not possible to cross check. This was a kitchen refresh 11x11 space. No cabinets or appliances. We did go through arbitration (look that process up - she chose AAA arbitration.) Do your research on that too her contract forces that process (why??). Arbitration did find that per her contract she is not responsible for managing the budget at all (not 1 penny.) She is also not accountable in any way for any contractor issues or client's happiness or concerns. She was not onsite for any installation for our project (pics below but there are more issues) and per contract that is fine even though we paid both a design fee and implementation fee. Not only is her contract written so she is not responsible for one thing - she doesn't care. We are a blended family with two working professionals. We went into this after seeing her media thinking it would be amazing. We also live less than 1 mile from her home business. We have not had any other significant issue with any other business which includes multiple homes and life. We are now able to file a regular lawsuit for undisclosed overages that was not picked up by arbitration. We are blocked on her social media so consider that also. She will ghost you at any point and reply to your concerns with air quotes (i.e. our "review"). Houzz allows only the business owner to post a review btw as does several other sites she is on. We are working on that also as it is deceptive. Essentially arbitration found that all of her marketing claims do not matter as her contract shields her from actual accountability on any point. We firmly believe this could have been resolved months ago with just a little effort and care. As we use our kitchen every day this entire situation is heartbreaking. I don't like listing the amount here but feel it's important to the big picture of the situation. --- Pick a better designer. Read the contract. She did not respond or make any effort on any of our concerns. It's been months. Forced into arbitration of which we were not even aware that is a thing. Why on earth should it come to this after spending that much money. Cdb home has 3 pages of legal information. We are now going through legal process after being ghosted. She won't reply or resolve anything outside of arbitration. Takes a solid 40-60 hours for a business consultant (not attorney) to file for arbitration and complete materials.

    From the owner: CDB Home is especially good at Interior Design, Professional Organizing, and Feng shui. All…read moreservices that help you create a home that you love and feel good living in. We listen to what your needs are, and your budget and try to help you with the many choices that are available in today's marketplace. when you live in a home that reflects who you are and not who you were it allows you to move forward in your life.

    Touch Alchemy Feng Shui - fengshui - Updated October 2026

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