My boyfriend loathes this place. And not because he is against animals in any way or has a strong dislike for the principles behind pet stores. No he hates it because EVERY time we are in the Mall together, I drag him down those well trodden stairs to go down and look at the puppies/kittens/whatever animals they have in there at the time. I daresay I am not alone in this mission and I think it would definitely be a popular spot for other Rundle shoppers to de-stress for a little and make baby voices at tiny animals. To be fair, as I don't have a pet (can't have one in a rental property) I have never actually bought anything from there although I have been tempted many times by the sweet little faces that look out at you from behind the glass. I am also kind of against pet stores because I believe there are plenty of animals at the RSPCA who have had hard lives and need some love. And you don't need to pay around $800 for them.... But in terms of animal perving, this is my number one stop, and there are always new puppies waiting to be squealed at joyfully! read more

I bought two goldfish from here once. Oh, my sweet little Goldeen and Seaking. Sadly while I was away my housemate allowed a foolish girl to feed them a whole tub of food. A sad day indeed. But alas, I have since bought many other pet accessories from this store. The people who work here a very knowledgable and helpful. They gave me some good advice on how to calm an insane cat I once owned. One annoying thing about the store is there alarm on the door that goes off when you enter or exit. It's a screaming high pitch screech. Terrible sound really. I can imagine it would make the animals go insane. read more

One of three pet stores I dragged my bae to today to check out dog toys and beds. Probably the priciest of the three but had an okay selection, great amount of SKUs when it came to harnesses and collars so would recommend if you're having a hard time finding the right size in the right colour etc. read more

Went here to get a mouse wheel, afterwards realised that it was broken and not usable for my mice. Went back the next day while waiting for service went to look around the store and found two dead fish. Waited for service a little longer, told them about the mouse wheel and was told they don't do refunds unless it was broken, reminded the woman it was indeed broken so she exchanged it for the other mouse wheel, which was ALSO broken. Thought I would alert them to the two deceased fish on display (children come in here and didn't want them finding it), to which the woman replied she the fish don't move around much so they might be alive (which is a sign that fish are depressed, by the way) but she wouldn't be surprised if they were dead as it was quite common. The animals in there are cute, don't get me wrong, but other than the fluffy faces, this store will be avoided from now on. read more