20 minutes after open time still nobody there to open up. 6 of us cars sitting in the parking lot…read morewaiting . we all left as unhappy customers.

Awesome service, knowledgeable, and great conversation!!! Bed are always clean and the staff are…read moreamazing

Owner overcharged my debit card hundreds of dollars and then was extremely aloof and unapologetic…read moredespite of the fact I have been a customer there for over 3 years. And on same visit she forgot to add time to my bed, I had to get dressed and go find her, gave me the wrong product and left me during the transition at the counter to go do something else as she said she was "multitasking".... Rude, arrogant and never apologized or anything!

From the owner: Airbrush tanning -designer skin -mystic tanning -California tan -tanning bed -Australian tanread more

I recently went to the salon on a Saturday and, as expected, it was busy. There was a lineup to be…read morechecked in and a new customer was being set up. But, as I walked in, Madison immediately greeted me. To me, that is the best sign of excellent customer service. She deserves a shout out! I do find all the staff to be very friendly, as well, but this really stood out to me. I appreciate having this great tanning salon right in my neighborhood !

This place is amazing. I use to tan at palm beach but moved to the area and needed to find a new…read moretanning place. Not only is Italian tan memberships cheaper than palm beach the tanning beds are much stronger. I didn't know the beds could get this strong. I'm loving it. The customer service is also great. You can tell they care about making sure you get a good tan. The place is amazing.

Awful! Every time I go here the employees are unsure of how to do things! Everything is dirty and…read morefull of hairs! Gross!!!

You've got a GEM at the Andover TT in Nicci. She's so…read morepleasant and very informed on products, tanning, sprays, red lights, etc! Seriously - her customer service is bar-none. Good job.

Really nice person at the front desk. She let me know about the package options, but wasn't at all…read morepushy - which I appreciated. She explained the self tanning process very well. The place was clean and well kept. I had called another tanning place (in Plymouth) for a price on spay tan and they gave me a base price, but said I needed to pay extra (up to $70) for a deeper tan - which is insane and a rip-off. I felt the prices at Totally Tan were fair and I will definitely be returning.

All the staff is super helpful with whatever you need. Love the beds and new wellness updates! So…read morerejuvenating!

great service and quality , love coming here to relax and unwind after work. 10/10 recommendread more

Dead plants everywhere and a camera pointing towards the rooms! Who wants to be recorded will…read moretanning!

dirty, no products, half the beds don't work, sorry don't waste your time tanning here if you want…read morean actual tan.

Totally tan was good, until corporate got greedy. Forced you to take a new plan which was a crap…read morebed or $40 more a month. Service went right down the tubes as well, I have never seen such turn over of staff and such incompetence. Can't find my account, can't figure out how to spell a name, can't won't and don't is all they know now so I can't go there anymore.

I originally went to the Blaine location, but they closed early, so I called the Coon Rapids…read morelocation. Kayla was an absolute lifesaver! She offered to stay late, had everything ready when I got there, and even walked me through all the options the Mystic offered, as I am used to using the Versa. She was so kind and helpful--it turned a frustrating situation into a great experience. Thanks, Kayla!